Av. Beira Mar, 2000, Santo André, CEP 45807-000, Brazil
#6 of 11 hotels in Santo André
Guests' ChoiceBased on 21 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.4
Value for money
8.3
Free WiFi
8.4
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Showing 1 – 21
Reviewed: 29 March 2022
Hafid
BelgiumNothing
Incredible place to stay. The equipment, pools, private beach, amazing staff. I came for 1 night we stayed 4 nights . What a staff! Outstanding people from the front desk to the restaurant, and the best Mr PIPO , ( el major del mundo😁) who will be pleased to serve you like kings and queen...keep all the good job..you deserve 20/10
Stayed in March 2022
Reviewed: 30 January 2022
Shaun
BrazilNo drinks in the minibar in the room so as our room was far, when we wanted something it was a long walk. No waiter service in the small swimming pool which was a place we loved to stay. It was not a big problem but it would have been nice to have some service there or someone to look after the guests at this area of the hotel.
The hotel was well equiped (lovely spacious rooms with great bathroom), great entertainment, excellent food and warm attentive staff. The spa was excellent and there were bokes for us to ride around the local village outside of the hotel. The hotel never felt full and we had a lovely calm days despite there being families with children, who also seemed to have everything they wanted. It was great for couples or for families. I would go back there again wuth my wife and perhaps take my adult kids too.
Stayed in January 2022
Reviewed: 20 June 2021
Suellen
BrazilA great place to spend the weekend in a beautiful farm style hotel, close to the beach.
Stayed in June 2021
Reviewed: 17 November 2023
Dandan
BrazilThe staff is kind, but need a training to work is a bit more professional way. The bed made noise when you moved.. The hotel does not offer much activities and you can't find many options in the city either. The food is ok and in one evening we had to wait more than an hour for a dinner. We run out of power for a night and a part of a morning.
The place is beautiful, peaceful and comfortable, in a beach that is almost private.
Stayed in November 2023
Reviewed: 28 August 2023
Ana
United StatesService quality gradually/daily decreased. We were actually glad to be leaving by the last day/stay. It took almost two days for us to get a welcome message from the front desk with their contact for questions/requests/updates. Food that is included in the day could be better, specially when it comes to dinner. Whatever they served for lunch at their restaurant (paid) was infinitely better than what is included in the stay for dinner. Drinks are great when you arrive, but by the 4th and 5th day they can barely be called that, but you still pay the same. It was very disappointing overall. Not worth the price. It seems your getting a lot from what your paying, but in reality you’re not. Do not recommend and won’t be returning.
Charming amenity spaces and bedroom
Stayed in August 2023
Reviewed: 25 August 2023
Robert
BrazilBeer selection was limited and dinner service was extremely slow. When my plate arrived it was already cold .
Customer service was good
Stayed in August 2023
Reviewed: 17 December 2023
Anonymous
United StatesNo room service after hours. I needed some medication or coconut water and nothing was done about it and there are no drugstores nearby. There were stray dogs and cats around, a big threat to wildlife in the restinga area.
The tranquility and the feel that was not packed with people.
Stayed in December 2023
Reviewed: 19 December 2023
Tate
CanadaThere are no comments available for this review
Stayed in December 2023
Reviewed: 14 July 2023
Bruno
BrazilThere are no comments available for this review
Stayed in July 2023
Reviewed: 6 May 2023
Magno
BrazilThere are no comments available for this review
Stayed in April 2023
Reviewed: 7 December 2022
Cecilia
BrazilThere are no comments available for this review
Stayed in December 2022
Reviewed: 15 June 2022
Roberta
BrazilThere are no comments available for this review
Stayed in June 2022
Reviewed: 25 April 2022
Iamcarioca
BrazilThere are no comments available for this review
Stayed in February 2022
Reviewed: 23 October 2021
Anaïs
BrazilThere are no comments available for this review
Stayed in October 2021
Reviewed: 19 September 2021
Roberta
BrazilThere are no comments available for this review
Stayed in August 2021
Reviewed: 13 August 2021
Claudio
BrazilThere are no comments available for this review
Stayed in August 2021
Reviewed: 4 August 2021
Erik
BrazilThere are no comments available for this review
Stayed in July 2021
Reviewed: 8 February 2023
Izabel
BrazilThere are no comments available for this review
Stayed in January 2023
Reviewed: 5 January 2023
Izabel
BrazilThere are no comments available for this review
Stayed in January 2023
Reviewed: 17 April 2022
Maria
BrazilThere are no comments available for this review
Stayed in March 2022
Showing 1 – 21
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