The building needs some maintenance. There was no indication of anything, like the number to call room service or what should be the credentials to access the wi-fi.

The room was large and the bed was comfortable.

Stayed in March 2024

Bed was awful and one of the rooms had a wall just in front of the window

Staff was very helpful and Nice! Beautiful view from one of the rooms.

Stayed in February 2024

The Staff at Estanplaza Nacoes Unidas was very friendly and helped me already with an early check-in. They were helpful with Tips while in SP. The breakfast is Standard and you can enjoy it until 10 am. If I return to Sao Paulo, I would consider staying there again.

Stayed in January 2024

Unfortunately due to a storm we stay almost three days without electric power, not the hotel fault, but it ruined the stay

The location.

Stayed in November 2023

The breakfast was OK and plenty. The location was very good.

Stayed in July 2023

although I was on the 14th floor, I could hear noise from the neighborhood. the outdoor AC unit from the room above was dripping on top of mine making noise so I had to put a shopping bag on top of mine to decrease the noise. the hotel location didn't seem central in sao paulo.

Everything was perfect. Huge room, comfy bed, big bathroom the staff can speak English and were helpful. safe and upscale neighborhood and hotel. breakfast was great and had all the necessary items like scrambled eggs, oats, break , biscuits, cake, coffee, tea, jam, etc. the room had a desk making it suitable for a business traveler.

Stayed in May 2023

It would help if they provided a kettle in the room. Nothing beats making your own cup of tea, and I prefer to drink boiled water than tap or bottle water. I didn't like old, well used towels

The hotel is in a relatively safe area. The staff were wonderful and helpful. The rooms were spacious and clean. Breakfast was well worth the cost.

Stayed in May 2023

Small bath

The bed

Stayed in March 2023

When we arrived, there was an used towel in the bathroom. Even though the place looked clean, find this was very disappointing.

Well located, just a few minutes to the places we visited.

Stayed in February 2023

The hotel is a bit dated, especially the bathrooms. Though the shower was nice, the toilet didn't flush properly and the sink was always plugged up.

Excellent breakfast and very friendly staff. The hotel is ideally located between Morumbi and Iguatemi Shopping Centres. The room was spacious and the shower was very good. Excellent restaurants within walking distance.

Stayed in April 2022

The bed and pillow could be more comfortable

Stayed in January 2022

Air condition needs an urgent upgrade as it doesn't really cool down the entire flat.

A nice well located place to stay for a couple of nights for business in the region as the area is dead at night. Staff super helpful and friendly. Room size was great with amazing bed size and perfect combination of mattress, pillows and bedsheet. The working desk area has all I needed for working remotely. Very clean and convenient, will definitely comeback for work.

Stayed in January 2022

The hotel could use an update: elevators, bathroom, furniture, bed are old looking, an 90's mood. Most of the staff doesn't make a great effort to serve the guests. I had difficulties with my luggage and the receptionist didn't move an inch to help me.

The price (especially having in mind the good location) is great, but you get what you pay for. It's worth it if you want a functional place just to sleep and be in a good and safe region of the city - especially if you are in for business. The breakfast is good.

Stayed in July 2021

Old furniture, poor building maintanance.

Good staff, caring service.

Stayed in July 2021

Old building, tired and need urgent retrofit. Power outlet outdated, no outlets near bed, Lamps blinking with no maintance 24h. Very old and noisy Air conditioning. Terrible amenities. Sofa with dirty appearance. Broken chair to work at desk in the room. The breakfast is far below expectation according to the fare charged. A 150 USD room rate in Brazil should deliver much better experience.

The personell had a very good willing to receive the guests

Stayed in April 2024

It's an old hotel it needs renovation, bed very uncomfortable and not enough towels

Just the location

Stayed in February 2024

Staff super friendly and helpful Great location Solid breakfast Convenient amenities

Stayed in December 2023

Staff been unhelpful to get the receipt with my booking details as I required.

Location and breakfasta

Stayed in July 2023

The staff were very unhelpful to give me the receipt I needed for work. It took them weeks and me calling them several times from overseas.

Stayed in June 2023

N/A

Staff was very friendly and helpful. Breakfast buffet was outstanding with a large variety of food to please all.

Stayed in June 2023

the furniture is kind of old used, especially the bed. only bedroom has the air conditioner.

Stayed in March 2023

Cortesia do time do hotel, sem exceções.

Stayed in August 2022

I wish there were bigger pillows

Breakfast was awesome. And the location was also very good because it was close to some of the city attractions.

Stayed in February 2022

Nothing, really.

The staff service is really what makes the difference in this place. They were great, helpful and very organized. The facilities are also excellent! Everything was great!

Stayed in January 2022