4079 Avenida das Hortênsias, Gramado, CEP 95670-000, Brazil
#33 of 121 hotels in Gramado
Guests' ChoiceBased on 80 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.5
Staff
9.5
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 25 February 2024
Marco
BrazilOnly dry sauna Small pool
Room for a family Great breakfast
Stayed in January 2024
Reviewed: 24 December 2023
Silas
BrazilCobrança de 10% do valor
Stayed in December 2023
Reviewed: 5 November 2023
Oscar
UruguayLining up to have breakfast. A guy representing one of the park characters bothering people waiting to have breakfast. Waiting for the valet parking to bring the car.
Breakfast. Overall hotel. Staff was polite.
Stayed in October 2023
Reviewed: 19 July 2023
Maria
UruguayWater from the inside pool was too cold.
It was nice. Had pool, gym and kids club
Stayed in July 2023
Reviewed: 4 July 2023
Ibrahim
Saudi Arabiathe staff reception are fine,but valet parking they drive the car in bad way. I have scratch in my car door. but I am not sure 100% percent because it’s a rental car. the restaurant staff are okay.
facilities and organized hotel.
Stayed in July 2023
Reviewed: 8 June 2023
Jamal
Brazilthe staff/ the cleanness/ the comfort
Stayed in June 2023
Reviewed: 8 May 2023
Andres
Uruguaywifi doesnt work right. it’s so slow and low aignal in out room
location, breakfast, people
Stayed in May 2023
Reviewed: 9 April 2023
Nayara
Australiaeverything was perfect.
Stayed in April 2023
Reviewed: 21 March 2023
Laura
United Kingdomthe sink was outside of the bathroom
Good pool and jacuzzi, good breakfast and nice staff.
Stayed in March 2023
Reviewed: 5 February 2023
Fabiano
BrazilAC was not cold as needed. Wi-Fi in the 2nd floor could be better.
Brand new hotel. Best of all? Lucas at the front desk that solve everything. Congrats!
Stayed in February 2023
Reviewed: 11 December 2022
Luana
United KingdomNew building, amazing breakfast, very clean and very comfortable accommodation.
Stayed in December 2022
Reviewed: 18 April 2022
Gustavo
United Kingdomrestaurante food
swimming pool, 15th floor and breakfast
Stayed in April 2022
Reviewed: 8 February 2022
Peter
Brazillegal
Stayed in January 2022
Reviewed: 2 February 2022
Erich
Brazilroom size
The staff treatment is high level, property is well looked after, the room as well all facilities used were very clean.
Stayed in February 2022
Reviewed: 19 January 2022
Luis
BrazilCheckin was very slow.
Great breakfast and pool/spa area. Valet parking was quick and unexpensive. Location was excellent. Our room was very clean and they made sure the sofa bed was ready and tidy when we got to the room. There are two brand new LCD TVs in the room.
Stayed in December 2021
Reviewed: 14 January 2022
Mauricio
BrazilUnfortunately, We had some maintenance issues but they promptly fixed everything.
I liked very much of the breakfast and the swimming pool.
Stayed in January 2022
Reviewed: 7 January 2022
Rebecca
United StatesThe room was fantastic. The welcome cookies are a very special way to arrive. Comfortable bed and I appreciate the robes to use in the room and for the pool.
Stayed in January 2022
Reviewed: 6 January 2022
Ribeiro
BrazilThumbs down for the meals, overpriced and not cooked well.
Great facilities, plenty room and comfortable. Fantastic breakfast and the swimming pool is really good as well.
Stayed in December 2021
Reviewed: 23 December 2021
Fields
BrazilThe only item we disliked were the pancakes at breakfast which were unappetizing on their own, the jam clearly was being used to cover up the lack of taste, so recommend revisiting that recipe. The bedroom could use a microwave in order to reheat food or meals that were purchased during the day.
The breakfast buffet was a family favorite and my wife really enjoyed the spa. The service was friendly and professional. I appreciate the valet parking as well for a reasonable daily rate.
Stayed in December 2021
Reviewed: 2 August 2021
Carlos
BrazilPrice
New , heating system working well
Stayed in August 2021
Reviewed: 27 July 2021
Erika
BrazilExcelente hotel.
Stayed in July 2021
Reviewed: 15 July 2021
Baiard
BrazilNone
Excellent breakfast and swiming pool area. Very confortable bedroom.
Stayed in July 2021
Reviewed: 31 December 2023
Vanessa
United StatesRooms and pool were tight, service was slow, pictures made the hotel look better than the actual place.
Location was good.
Stayed in December 2023
Reviewed: 25 July 2023
Marzani
BrazilLong line for check in, log line for breakfast, bad offer in the breakfast, the food is not good, the restaurante food is not good at all The swimming pool is dirty
Nothing in special
Stayed in July 2023
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