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Reviews of Guest Urban Hotel Design Pinheiros

Rua Lisboa, 493, Pinheiros, Sao Paulo, CEP 05413-000, Brazil

#329 of 794 hotels in Sao Paulo

Guests' Choice

Review score

Based on 103 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 11 April 2024

    8.0
    A nice little hotel.
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff don’t speak English which made communication tricky. Breakfast could be better.

    Beautiful room in a small hotel in a nice part of São Paulo. Nice and helpful staff.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Tight but comfortable enough.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Issues with the shower, it would run on and off. Just didn’t operate right.

    Good location, although room was small there were areas to sit, relax and stretch.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Great hotel. Clean rooms. Beautiful common areas. Great location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    This hotel is in a great location. The rooms weren't large, but they were clean. As the name implies, they have an industrial motif to the rooms. If you don't like that, then don't book a room here. Beds were very comfortable. Common areas were great (especially the outdoor areas. Breakfast was perfect. We would definitely recommend to others.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    7.0
    Great location, but noisy party.
    • Leisure trip
    • Group
    • Basic Room
    • Stayed 2 nights

    The hotel hosted a party on Saturday night. It did not seem to be for hotel guests. The party was right outside my bedroom window (although, based on the arrangmenet of the hotel, I think it was right outside most guests' bedroom windows). The music was so loud that the room was vibrating. I had hoped to spend a quiet night before my early flight the next day, but I could not sleep, read, or watch tv, due to the loud music. To their credit, the party did end fairly early, but it was not the relaxing night I had hoped for.

    The location is great, and the hotel is really clean.

    Stayed in March 2024

  • Reviewed: 8 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great little spot. Perfect for someone looking for a room while exploring São Paulo

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    system

    location

    Stayed in October 2023

  • Reviewed: 28 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Not always someone available at desk and address or name not visible for taxi or delivery to find.

    Location and privacy.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Surprising
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Rustic, Chaming, great service

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Good hotel in a fantastic location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The reception staff were not very friendly. The room was a little basic, but not too bad for the price.

    The location was fantastic.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Space in the room a little bit small

    Location was good. Liked the setting. Good breakfast. Staff very friendly and helpful.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Really nice place to stay in Pinheiros. Excellent breakfast.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Really nice place to stay in Pinheiros. Excellent breakfast.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed as part of a group and the size of rooms / set up varied greatly depending on allocation

    Very well located and great system for access

    Stayed in July 2023

  • Reviewed: 6 June 2023

    8.0
    Loved the design of the hotel and the area but it needs a bit of attention to detail.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    I didn't seem to have a choice of breakfast - I was asked to order when I arrived and there seemed to be no opportunity to vary it. The fruit, eggs and coffee were good but I didn't enjoy the toasted sandwich. Also I didn't realise until late in my stay that when there was no one on reception and I needed help or advice that I could Whatsapp. It would have been great if this could have been explained as I felt a tad abandoned at times. Furthermore, as there are coffee making facilities in the lovely TV room it would have been great to have coffee/tea supplied. Finally I would suggest that you provide more coat hangers in the room. There was only one in mine and at least 6 would be great, particularly as the room can accommodate a couple, though you would be very tight for space with more than one person in the room.

    I loved the location, the common areas, especially the back and front terraces with the beautiful planting and the general design of the hotel, plus the staff when they were there. The area felt relatively safe and was full of bars and restaurants and not far from anywhere. You can walk to such places such as Batman Alley.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    8.0
    nice and convenient
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    automatic check in is not convenient. a 24h desk would be appreciated

    convenient and safe location. Nice and well decorated.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Night check-in quite complex

    The citygardin/terras with plants are beautiful Quality breakfast - good coffee & cake & tosti, jus Admosphere Location is top!

    Stayed in May 2023

  • Reviewed: 21 March 2023

    8.0
    I'd book again.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    It's a bit hard to locate at first. When you spot it from the street it looks like a hair salon. The hotel is in the same building, behind it.

    Would book again. Good cost-benefit. Super simple but comfortable. The location is good, as are the bed, sheets, towels. Fresh breakfast, all made to order.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    9.0
    Delightful and safe spot for solo travels.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They charged me for a converter plug. It’s something they cheap could lend, and only charge if you take it. That seemed a little cheap to me.

    This friendly little gem is in a fantastic neighbourhood. It requires Face ID at the gate, making it feel quite safe. The facilities were charming and the breakfast ample and tasty.

    Stayed in February 2023

  • Reviewed: 10 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Basic Room
    • Stayed 2 nights

    The room did not have a window: as such that was not a disaster as it was only for 2 nights. But you could hear everything that happened outside of the room.

    The hotel location is pretty much OK: close to Rua Pinheiros and not far from Vila Madalena, all reachable by walking. The hotel itself is OK, staff is great. I liked the breakfast a lot.

    Stayed in March 2023

  • Reviewed: 20 February 2023

    8.0
    Lovely hotel and staff are great, but I’d want to ensure a larger room when travelling as a couple.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room for two adults.

    Excellent staff, very helpful, friendly, professional and efficient. Slept well, excellent breakfast. Well located.

    Stayed in February 2023

  • Reviewed: 10 February 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Hard to communicate on speaker during remote check inn due to bad sound quality and persons lack of English language. Rooms with access from outside seems a bit too industrial

    Common areas inside and outside are nice. Good neighborhood. Nice breakfast

    Stayed in February 2023

  • Reviewed: 28 January 2023

    8.0
    young, clean and trendy
    • Leisure trip
    • Couple
    • Super Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the entrance system wasn’t working which was a bit frustrating but there was someone there to help most of the time.

    loved the location and the look and feel of the guest house.

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    Very good
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not that good.

    Good location

    Stayed in November 2022

  • Reviewed: 8 December 2022

    7.0
    nice place but way too small
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    way too small the double room, maybe 10/11m2 for 2 single beds for 2 people

    nice breakfast and cool internal design

    Stayed in December 2022

  • Reviewed: 25 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Basic Room
    • Stayed 2 nights
    • Submitted via mobile

    it is not a „standard“ business Hotel, but small and personal, nice patio for breakfast, very pleasant Atmosphäre

    Stayed in November 2022

Showing 1 – 25

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