My room key kept not working which was very frustrating.

Great location. Amazing hot water and water pressure in the shower!

Stayed in May 2024

The broken system of the keys. Impossible to enter the room! And the management do not solve this.. All the visitors had such problems, and it's not funny really. And the food - very poor breakfast, feels like they are saving the food. It's not a Hilton level at all.

I like personal, especially Julia on the reception. Thanks to her or situations were solved and I'm really great full for that! The view was amazing.

Stayed in May 2024

Breakfast area

Roof Top. location. room

Stayed in April 2024

Location, staff and the bed

Stayed in May 2024

The noise on roof top pool when bar opened and the "sunbeds' on beach. They were like beach chairs and one od the most uncomfortable I've experienced 😳

The location , room , breakfast very nice and roof top pool

Stayed in April 2024

Building needs updating, the sofas in the lobby & room seat are old, furniture and decor could use some modern touches. Spa jacuzzi wasn’t working and it wasn’t clean.

Location is great! View of the beach and at the rooftop pool are excellent! Breakfast is superb!

Stayed in April 2024

Pool needs more attention to cleanliness.

Nice staff and beach service

Stayed in February 2024

Early check in was not possible and we had to wait 5 hours to get to our room. Could be improved.

Excellent breakfast, but hotel was very full and therefore to find an adequate table was very difficult.

Stayed in March 2024

The hotel is very-very tired and doesn't correspond to 5-stars category as it was declared when we were booking it. First of all, from the prospective of its rooms equipment.

Nice bar at the roof with a cozy pool and nice view at Copacabana. Very good breakfast.

Stayed in January 2024

Cleanliness of room was very poor Mini bar was half eaten when we checked in. Reception staff and security staff were very unfriendly and lobby was unwelcoming.

Location was great, good view from the rooftop bar and great breakfast

Stayed in April 2024

The biggest drawback of the hotel, however, is the lack of soundproofing between the rooms - we could totally hear every word spoken in the room next door.... fortunately we spent a negligible amount of time in the room - Rio is too beautiful!

A hotel with a phenomaneal view from its windows. This is its biggest plus! Very good, varied, ofite breakfasts and friendly staff are other advantages. On the plus side for the hotel also a great bar and pool - on the roof.

Stayed in February 2024

it feels a bit worn

location and views

Stayed in April 2024

BREAKFAST IS NORMALL.

LOCATION IS GERAT.

Stayed in March 2024

All furnitures and rooms are long worn-out. Hotel does not deserve 5 stars (anymore).

Hotel team was very kind. I want to point out a guy named Kerby. My wife was stomach sick, so we were a bit late to breakfast one day, and he organized breakfast. Superb customer focused employee!

Stayed in March 2024

Good hotel, nice rooftop, but seems like the hotel needs some renovation. The room was old.

Stayed in February 2024

Bathroom was a bit old Coffe could be better

Location Breakfast View Room was spacious

Stayed in March 2024

all was good

Breakfast food and ambience was very good (much better than the Fairmont, which i tried last time). Location excellent. Staff helpful. The Pool and Pool bar really should be open until later at night, particularly with that amazing view

Stayed in March 2024

The breakfast could have been better. The fruit options were less. Not much vegetarian options

The Location was great. The rooftop Swimming Pool and the view was amazing Also the staff was very courteous to extend my check out time

Stayed in March 2024

Their staff need more support in the breakfast cooking area at breakfast and bar serving in the upstairs lounge.

Clean, well positioned, safe, well maintained.

Stayed in March 2024

Good breakfast, nice view, friendly staff

Stayed in February 2024

The bathroom: the toilet seat would not stay up. The shower was awkward: the opening should have been near the controls not of the water, not in the middle--hard to sample the temperature without getting wet. Information we received at checkin: that a booking made with booking.com disqualifies one from getting Hilton points. Elevators: we got stuck in the elevators more than once: the key card does not always work.

Our room on the 37th floor was excellent with a direct view of Copacabana. The location was great with lots of nearby restaurants and cafes. Some of the staff were nice. Breakfast was very good. Rooftop bar was nice. Richard at concierge, though not technically a Hilton employee, was wonderful.

Stayed in February 2024

All good 😊

Upmarket, clean, professional helpful staff, great views (invest in ocean view).

Stayed in February 2024

Security and location

Stayed in January 2024

Room which we selected was with twin beds but we got one bed and staff had to put one extra bed which was not as comfy as the main bed

Room was very good. Breakfast has good options of fruits, fresh juices, breads, live station of Eggs, cereals, cookies. location is right in front of copacabana beach and very centralized location to visit other places in Rio.

Stayed in January 2024