Estrada Roberto Burle Marx, 9346, Barra de Guaratiba, CEP 23020-240, Brazil
#2 of 8 hotels in Barra de Guaratiba
Guests' ChoiceBased on 25 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.1
Value for money
7.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 May 2023
Pavlo
Ukrainethe view and location are amazing
Stayed in May 2023
Reviewed: 3 April 2023
Sarah
United KingdomNothing!
This place is an amazing find!!! It was so relaxing and a great place for couples, the rooms are incredible and so big with great facilities and the breakfast was so good! The staff are all some friendly and helpful, and recommended some great places to eat and for stand up paddle boarding! We also saw turtles every morning from the decking next to the pool :)
Stayed in March 2023
Reviewed: 4 January 2023
Carolina
Portugalbathtub was old
beautiful hotel, nice rooms, great pool, great food and drinks
Stayed in January 2023
Reviewed: 15 November 2022
João
BrazilLocation. It’s not possible to make a walking during the morning on the beach and it’s very difficult to take out ours cars due to the very small parking.
Installations, rooms, breakfast, food in general and all staff was amazing.
Stayed in November 2022
Reviewed: 22 September 2022
Michael
CanadaI enjoyed the breakfast. The dining room was beautiful.
Stayed in September 2022
Reviewed: 7 June 2022
Pascale
United StatesBeautiful breakfast with great croissants et pains au chocolat, but above all fantastic view and location, confortable rooms and very nice team
Stayed in May 2022
Reviewed: 23 April 2022
Joanna
SwitzerlandSome of meals we had had overcooked meat.
The view and the staff and breakfast
Stayed in April 2022
Reviewed: 8 April 2022
Jalvarez0614
United Statesnothing everything was AMAZING.
amazing amazing amazing !
Stayed in February 2022
Reviewed: 27 September 2021
Andrea
BrazilWonderful place. Friendly staff. Good service.
Stayed in September 2021
Reviewed: 5 February 2024
Ana
United KingdomThe noise from the neighborhood parties did seriously compromise the quality and comfort of the stay, impossible to relax with a battle of sound coming from two different beach clubs on each side of the property. Also there was no bar soap to use in the shower ( only a very heavy liquid one for the bathtub ) and the hand soap was mixed with a lot water which seemed innapropriate considering the high price of the stay.
The view is amazing, the breakfast is good and the meals from the restaurant were good.
Stayed in February 2024
Reviewed: 10 April 2023
Ratcliff
BrazilWhen we first arrived, check-in was a breeze and the gentlemen confirmed our spa times. Once we arrived in the room, however, it was dirty. We found loose hairs on the bed and toilet, and the floor had not been swept adequately. We did not feel great, but considered it an oversight and did a quick clean ourselves. The staff at this hotel are very nice but the hospitality was lacking a little. Even though it was cloudy/rainy for most of our stay, we still spent some time down at the pool and other areas of the property. None of the staff members came to ask us if we needed anything while lounging or ask us about our stay. Obviously not a mandatory component, but its always a nice touch to feel tended to, which the staff did well if you sat for any of the meals, just the in between times were more difficult to get something. The only other thing that we did not realize was that this property is located between two beach clubs. Nice for having different options close by, but it meant we heard their music and noise until about 2200 each night. Not the properties fault of course, just something we came to find out.
The location and spa at La Relais is really the best part of what they offer. Beautiful views of Marambaia beach and the option to never leave the hotel are the features that set this place apart. The spa is located right above the water and was really a luxury experience compared to other spas we have been to. The food was good for the price and featured international and Brazilian cuisine for any appetite. The main areas were nicely decorated and the there are plenty of areas to sit around the property with great views. The pool area is a little dated, but they were painting the property and keeping up its appearance, which we appreciated. While it was raining and outdoor activities limited, they brought in live music which was a nice touch to appease the guests. Each room has a balcony and overlooks the beach area. It is a great stay for relaxation and getting away from Sao Paolo or RDJ. For the value, this place is what you make of it. Overall, we enjoyed our stay and would be back just for the amazing spa experience.
Stayed in April 2023
Reviewed: 17 February 2022
Iiiiirrrmma
United KingdomIf you book this place, you’ll get a large space to use and a good breakfast but not much else! I do not recommend it at all.
NAO RECOMENDO ESTE HOTEL! Sadly, this 4-star hotel is very disappointing and lacks basic amenities: they charge delivery for room service, which is available only a few hours a day; no water, coffee or tea was included in the room price; the TV in my suite didn’t work; the room, toilet, and especially the floor (oily dirty) was dirty upon arrival; the windows of the room I stayed in was in full view of the lobby area: no privacy; there is an smell of old or damp throughout the hotel; stale murky old water in the pool; poor conduct of staff, service and manager; needs renovations; hugely overpriced.
Stayed in February 2022
Reviewed: 31 March 2022
Anonymous
Brazilnothing
Location.
Stayed in March 2022
Reviewed: 19 April 2024
Rodrigo
BrazilThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 March 2024
Luiz
SwedenThere are no comments available for this review
Stayed in February 2024
Reviewed: 15 June 2023
Claudio
BrazilThere are no comments available for this review
Stayed in June 2023
Reviewed: 23 March 2023
Cayo
BrazilThere are no comments available for this review
Stayed in March 2023
Reviewed: 9 December 2022
Zimmermann
BrazilThere are no comments available for this review
Stayed in December 2022
Reviewed: 22 September 2022
Bianca
BrazilThere are no comments available for this review
Stayed in September 2022
Reviewed: 29 September 2021
Marc
BrazilThere are no comments available for this review
Stayed in September 2021
Reviewed: 13 September 2021
Mps
FranceThere are no comments available for this review
Stayed in August 2021
Reviewed: 7 September 2021
Julia
BrazilThere are no comments available for this review
Stayed in September 2021
Reviewed: 23 January 2023
Romulo
GermanyThere are no comments available for this review
Stayed in January 2023
Reviewed: 20 November 2022
Felipe
BrazilThere are no comments available for this review
Stayed in November 2022
Showing 1 – 25
Singapore, Singapore
České Budějovice, Czech Republic
Balatonboglár, Hungary
Cabriès, France
Bowling Green, USA
Chiclayo, Peru
Cape Town, South Africa
Bogotá, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content