Rua João Cachoeira, 107, Itaim Bibi District, Sao Paulo, CEP 04535-010, Brazil
#397 of 796 hotels in Sao Paulo
Guests' ChoiceBased on 235 hotel reviews
7.9Cleanliness
8.1
Comfort
8.3
Location
9.5
Facilities
7.6
Staff
8.5
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 8 September 2022
Camila
Brazilterrible
terrible
Stayed in September 2022
Reviewed: 31 August 2022
Ashley
United Kingdomafter checking out at 0000 to catch a flight and missing my flight I headed straight back to the hotel to see if my could sleep for a few hours in the room I was staying in previously that hadn’t been cleaned or anything yet but was told I would need to pay for the room again at a price +50% more expensive than my original booking
clean, comfortable and spacious
Stayed in August 2022
Reviewed: 30 August 2022
Stefano
SwitzerlandThe maintenance of the hotel, in particular rooms and the fitness is absolutely not what you would expect from a 5 stars.
Location is great
Stayed in August 2022
Reviewed: 20 August 2022
Ryan
CanadaFood and drink was terrible. The breakfast was bad and the coffee was the worst.
Stayed in August 2022
Reviewed: 13 August 2022
Vito
ItalyOld, very tatty and worn out, needs urgent maintenance. Good for business travelers
Good location
Stayed in August 2022
Reviewed: 15 July 2022
Aline
Australiabathroom was really small and the water wasn’t hot. the room is run down and old.
great location
Stayed in July 2022
Reviewed: 5 July 2022
João
BrazilValet is pay but, caution a car is poor
Excelent location, staff and cleaner
Stayed in June 2022
Reviewed: 13 May 2022
Lavinia
BrazilThe room smelled humidity when I arrived. The internet did not work properly. The first time I asked for help, the lady at the front desk suggested I used "the 4G on my cell phone", since the internet was not working. The problem was solved the following day, when maintenance came to reboot the internet, and it started to work better. Overall, I found the staff was quite unresponsive and slow to provide solution. I found the stay at Melila Jardim Europa worse than other hotels nearby that charge cheaper rates.
location
Stayed in May 2022
Reviewed: 15 April 2022
Leonardo
SwitzerlandCheck-in very slow. Lavandery bags missing in the room.
Location
Stayed in April 2022
Reviewed: 4 April 2022
Vincent
Francepiscine
emplacement
Stayed in April 2022
Reviewed: 28 March 2022
Brian
United StatesA rooftop pool with zero service (towels nor drinks) suggests management asleep at the helm. Arrived around noon needing to take an urgent call in this rather large hotel which I took in the lobby. Checked 30 minutes later and rather obvious the room had been ready for some time. The state of renovations is long past time to repair. For what we paid, we didn't expect ultra-luxury but this was a little sad.
Location, location, location. You are right in the middle of São Paulo's (arguably) best neighborhood and honestly, the staff does its best.
Stayed in March 2022
Reviewed: 14 March 2022
Marcus
Switzerlandswimming pool is awful
location, cleanliness, staff
Stayed in March 2022
Reviewed: 14 March 2022
Isabela
Brazilfirst room we were supposed to stay was very old, smells like old, bathroom looks from a cheap hotel. We changed to a renewed floor and it was much better. check-in and check-out is a unnecessary long process with long lines.
location
Stayed in March 2022
Reviewed: 1 March 2022
Magdalena
SwitzerlandThe only good thing about this hotel is location as there are nice restaurants and bars close by, the rest was not good.
Stayed in February 2022
Reviewed: 30 December 2021
Antero
FinlandBest part of Sao Paulo, nice restaurants, safe to walk around the hotel area in Itaim Bibi
Stayed in December 2021
Reviewed: 29 December 2021
Monica
United StatesRooms are old and dirty.. nothing like you see in the pictures. for you to have a room with a coffee machine you have to have a upgraded room, so I ask them may I have a room with an upgrade and they are not in use because of the pandemia .. don’t believe the pictures in booking !! the hotel does not meet a melias standard !!
location is amazing next to great restaurantes and main shopping centers
Stayed in December 2021
Reviewed: 23 November 2021
Bruno
Brazilthe air conditioning did not work well
location is good. Reasonably large room.
Stayed in November 2021
Reviewed: 16 November 2021
Carolina
Brazilexceptional location
Stayed in November 2021
Reviewed: 13 October 2021
Gabriel
BrazilFurniture and room are quite old; therefore in terms of value for money I wouldn’t recommend.
Location is great; service is also a plus
Stayed in October 2021
Reviewed: 25 June 2021
Rafaela
BrazilLocation
Stayed in June 2021
Reviewed: 17 November 2022
Anonymous
BrazilStaff a bit nervous
Very well located
Stayed in November 2022
Reviewed: 5 January 2022
Anonymous
United Stateswonderful place!
Stayed in December 2021
Reviewed: 23 May 2024
Salem
JordanThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 April 2024
Adrijana
GermanyThere are no comments available for this review
Stayed in April 2024
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