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Reviews of Oceano Copacabana Hotel 3 stars

Rua Hilário de Gouveia, 17, Copacabana, Rio de Janeiro, CEP 22040-020, Brazil

#349 of 375 hotels in Rio de Janeiro

Guests' Choice

Review score

Based on 44 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    9.2

  • Facilities

    6.0

  • Staff

    7.7

  • Value for money

    6.3

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 25 April 2024

    5.0
    Oceano Copacabana Hotel
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Pillows were dirty, lights kept burning out and flickering.

    Good location right near beach

    Stayed in April 2024

  • Reviewed: 3 February 2024

    5.0
    Not recommended
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds are terrible uncomfortable and found a roach walking in my room

    Location

    Stayed in January 2024

  • Reviewed: 2 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Climatisation excessivement bruyante (AC too much noisy)

    L'emplacement

    Stayed in February 2024

  • Reviewed: 13 August 2023

    7.0
    A budget hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sheets on the bed came off every night and left a bare mattress under us, although unfitted sheets may be a general thing of Brazil. The breads at the breakfast could have been fresher.

    The location is great--very close to Copacabana Beach and lots of restaurants and stores nearby. The staff were very friendly and as helpful as possible.

    Stayed in August 2023

  • Reviewed: 25 February 2023

    7.0
    Better than expected but with issues
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Room on the small side, very noisy air conditioning, need to put card on the door asking for room cleaning, frayed and stained bedsheets and towels, old two-pin sockets, staff would not change bedroom for my old brother and sister, staff thought it was OK for them to share a double bed (appalling!) eben though separate beds were asked for in the booking

    The location is fab, one block from the beach, a small but decent pool and jacuzzi on the roof terrace, staff sometimes flexible, although the hotel is old, most things work in the room (including a very old fridge), breakfast has decent choice of bread and other food, air conditioning, good shower, beach towels given

    Stayed in February 2023

  • Reviewed: 21 February 2023

    7.0
    Great for the price
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    -Unstsble internet connection

    -Room size -Location in front of Copacabana Beach -Helpful staff

    Stayed in February 2023

  • Reviewed: 2 May 2022

    7.0
    Excellent value for money. Perfect location for beach goers. Good local knowledge.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    Bed sheets. I asked more sheets to put on top of mattress and it made a big improvement. Also I was going to the beach almost everyday and dragging sand in. Bed floor needed cleaning everyday.

    The staff was excellent. They were very friendly and attentive. They all knew me by name and nothing I asked was too much.

    Stayed in April 2022

  • Reviewed: 22 April 2024

    1.0
    Very poor
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was extremely rude and unhelpful.

    The location was right by the beach

    Stayed in April 2024

  • Reviewed: 15 April 2024

    1.0
    Absolutely terrible
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bedbugs in the beds, staff didn’t care

    Stayed in April 2024

  • Reviewed: 11 March 2024

    4.0
    Staff are amazing but facilities don’t match description given; unloved hotel by owners, but you can see the staff are t
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    4 nights booked, first room, no hot water for first day, 1 day to replenish toilet paper after asked twice, no air con, TV broken, took 3 days to say we will move rooms which disturbed our plans for the day, and then second room toilet overflowed as water all over the hotel has the water pressure of a fireman’s hose! Air con worked but sounded like constant drilling, and got bites in the second room, it was one night so unknown if bed bugs but not mosquito bites and was when we reached the room.

    The staff were of 5* quality and breakfast lady was very sweet!

    Stayed in March 2024

  • Reviewed: 19 February 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had the worst experience, we paid a lot to spend Carnival, and the air conditioning didn't work, it was noisy, we didn't have cleaning in the room, the worst thing was the internet didn't work, it took two days to change rooms, to a worse one without air conditioning, the the air didn't freeze

    The only thing I liked about the hotel was the location

    Stayed in February 2024

  • Reviewed: 13 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Aircon in the room was not good

    Location next to copacabana

    Stayed in February 2024

  • Reviewed: 5 February 2024

    1.0
    BE WARNED I GOT BED BUGS HERE and the manager was super unhelpful.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    BE WARNED I GOT BED BUGS HERE and the manager was super unhelpful, did not even offer a discount for the HUGE trouble- only changed our room. Nothing else. Did not even turn up when he said he would to discuss. DO NOT GO HERE!

    BE WARNED I GOT BED BUGS HERE and the manager was super unhelpful, did not even offer a discount for the HUGE trouble- only changed our room. Nothing else. Did not even turn up when he said he would to discuss. DO NOT GO HERE!

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights

    You can tell that the hotel is a little old, both in terms of its condition and its furnishings, but this is not a problem. I mentioned it just to fill this space. I definitely found many more positive things in this hotel than negative ones.

    Excellent location, opposite Copacabana beach in a safe area. This location allows all tours (that offer the service) to come and pick you up directly at the hotel. The staff were very kind and friendly, they kept our bags safe for us before the check-in time. Next to the reception there is the sale of various essential products (drinks, snacks, cleaning) available 24 hours with automatic payment. The breakfast is very plentiful. The room's balcony was larger than I expected, with a view of the beach.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    3.0
    Average
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    They are too strict whit the check out time and charge you too expencive if you choose it

    Location

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Otimo
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Frigo bar

    Do local

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    nice place near the beach
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    breakfast

    location

    Stayed in December 2023

  • Reviewed: 24 November 2023

    4.0
    As a solo female traveller I not feel welcome by the above member of staff .
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist made no or little effort to accommodate any requests i.e early check in late check out . I asked if I could pay for a coffee he said I needed to pay for a full breakfast on day of arrival. I was first waiting at his desk to get a key he served another party. The gentleman concerned was a larger than average in build and never smiled.

    Location

    Stayed in November 2023

  • Reviewed: 18 November 2023

    2.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The lack of respect for their guests from the management

    Stayed in November 2023

  • Reviewed: 23 May 2023

    8.0
    Enough
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Old building. Bad breackfast

    Location

    Stayed in May 2023

  • Reviewed: 6 May 2023

    1.0
    hotel has bedbugs be very aware do not book a room here
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Do NOT book a room at this hotel, the pictures are not valid. it’s dirty and in my room the toilet wouldn’t even flush. I originally had 5 night stay but ended up with two when I realized that this hotel has bedbugs!!!

    excellent location

    Stayed in May 2023

  • Reviewed: 3 May 2023

    10
    Feel confortable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 16 nights
    • Submitted via mobile

    No necessary changes is OKF

    THE AREA FOR BREAKFAST VERY CLEAN. ORGANICE THE PEOPLE WHO WORK THERE VERY FRENLY IN ESPECIAL GRACIE HER SMILE EVERY DAY 😊 INCREDIBLE. GOOD GOOD SERVICE. NONE

    Stayed in April 2023

  • Reviewed: 9 April 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    disorganized, not clean , old furniture

    proximity’s to beach

    Stayed in April 2023

  • Reviewed: 27 March 2023

    1.0
    Was realy disapointed
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 10 nights
    • Submitted via mobile

    Dirty, old hotel, problem with airconditioning, with hot water, baratas-cockroach, elevator problems, cleaning of room was always problem, problem with eletricity, the biggest problem of hotel is manager - he doesnt know whats happened in hotel, probably didnt see the rooms Every day people were angry on reception

    Just place

    Stayed in February 2023

Showing 1 – 25

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