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Reviews of Omega Palace Hotel

Rua Força Pública, 55, Santana, Sao Paulo, CEP 02012-080, Brazil

Review score

Based on 89 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 4 March 2024

    9.0
    It’s was nice, good location, clean and good breakfast however the night staff could be more helpful and the lights of t
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no lift so I had to leave my 2 luggages (heavy ones) on the reception because the receptionist didn’t offer any help to bring it to the room.

    Value for money

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Decent but would recommend only if needed to get to bus station
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Location was noisy and felt a bit unsafe in the room

    Nice bed and air conditioning

    Stayed in February 2024

  • Reviewed: 24 January 2024

    7.0
    Simple comfortable hotel in a busy location with great transport and parking links. I´d stay again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The neighbourhood at night may not appear safe for those not familiar with the neighbourhood and the surrounding streets are polluted but these don´t have a direct impact on the hotel.

    The breakfast served to your room was decent and I liked the fresh juice. The location is great for public transport and the hotel has free parking which is a bonus. There is a 24 hour gas station on the corner and this is ideal.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Happy
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Old needs attention especially bathroom's showers sloe but beds comfortable

    Staff very friendly thank you for all your help

    Stayed in January 2024

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Personal, food and big room

    Stayed in December 2023

  • Reviewed: 6 November 2023

    7.0
    A time-capsule of the 80's.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The place is falling apart and the carpets are black from the dirt.

    A time capsule of the 80's. This hotel was like being taken back in time.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    9.0
    Great place, could definitely do some renovation otherwise it’s a great stay with good breakfast
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Old place, staircase no lift, quite possibly no English (but they do have an English website which is a positive point), awful wifi reach

    Wonderful place, although it’s a bit rundown, somethings could be updated since somethings like carpet looks like it hasn’t been changed since the 80’s

    Stayed in October 2023

  • Reviewed: 11 July 2023

    7.0
    Good for the price!
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    The room is outdated, i wouldn´t mind except for the outlets, they only have 2 and they were nowhere near the bed or where you may need it. The TV was old and not working.

    Breakfast was good, very complete with coffee, milk, juice, french bread, toast, ham, cheese and preserves, also it was serve in the room. Location was good as well, near the highway and downtown and easy access. The price was right for the room.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    Good hotel if you don't expect luxury, would stay here again.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room decor is tacky and dated. Small cathode ray tube TV.

    Breakfast was simple yet good. The hotel's best asset is, without a doubt, its location just a few steps from the subway. Room was simple and comfortable, staff was really nice and engaging. Good wifi signal.

    Stayed in July 2023

  • Reviewed: 29 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    cleanliness could be improved, found some used toothpicks in my room

    Comfy mattress, big room, perfect location close to Terminal Tiete and a shopping center, friendly staff, nice breakfast delivered to your room

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the only downside is that our room was next to some outside machine belonging to the hotel, which constantly made high and strong peeping noise, even during night. As we stayed only one night, we let it be, but for longer stay we would definitely ask to change room.

    very good location to metro and close to Tiete bus terminal, simple but good breakfast brought by staff to the room, clean and spacious room

    Stayed in March 2023

  • Reviewed: 18 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfst beeing served in rooms

    Location next to metro sttion

    Stayed in March 2023

  • Reviewed: 27 February 2023

    7.0
    OK for one night
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Bed was terribly uncomfortable; sagged in the middle and needs replacement.

    Price was good. Breakfast delivered to room and was also good. Twelve minute walk to the bus station. Good WiFi signal.

    Stayed in February 2023

  • Reviewed: 14 October 2022

    9.0
    Handy place near bus stn
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There can be some noise from machinery depends on what room you are in, but only intermittently during the day, not @ night. No good bars or restaurants nearby - there is a shopping centre 15 mins walk away

    Right next to metro, a short walk from Tiete bus stn. Staff are nice. Rooms are good, wifi generally good. You can order drinks in the room, caipirinhas are good & cheap

    Stayed in October 2022

  • Reviewed: 8 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    No daylight in the room

    The jacuzzi tub was actually working flawlessly and they provide a small bubble bath liquid! Bed was also very comfortable and breakfast was okay as well, with fresh fruit and orange juice.

    Stayed in October 2022

  • Reviewed: 30 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location wasn’t the best for things to do - but close to transport links. Room and hotel itself were really good for the price so can’t complain. Staff were also great.

    Stayed in July 2022

  • Reviewed: 14 July 2022

    9.0
    the staff is amazing, the room and bathroom was super clean , breakfast was amazing and price is fair
    • Business trip
    • Solo traveller
    • Superior Double Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    the Tv was not working and too old

    the room has a great space and bathtub, with a oval bed

    Stayed in July 2022

  • Reviewed: 13 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The location of the hotel is a bit weird. At night there were standing a lot of hoe’s along the street. The rooms need a refreshment (are very old). Also, we asked for a small breakfast bag and an Uber, because we had to fly at night. They would settle everything. When we had to leave, nobody knew about anything and there wasn’t an Uber…

    The room was big. Breakfast was ok.

    Stayed in January 2022

  • Reviewed: 2 February 2022

    9.0
    Great value if you need to be near bus station
    • Business trip
    • Solo traveller
    • Superior Double Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Neighborhood not nice

    Great value for money. Close to bus station. Friendly staff.

    Stayed in February 2022

  • Reviewed: 31 January 2022

    9.0
    Superb
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Do carpete

    Do café servido no quarto

    Stayed in November 2021

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My stay experience in Dubai was truly amazing. From the moment we entered the hotel, we received attentive service in every detail. Having our rooms cleaned and organized every day really put us at ease as guests. In addition, the renewal of our drinks and the regular supply of water made our stay even more comfortable. However, one of the biggest beauties of the hotel was its staff. Staff like Mehedi and Pathum not only did their job but also served us with a genuine smile and sincerity. Their pleasant conversations and attentive approach made us have a truly unforgettable stay. As a guest coming to Dubai from Turkey, I would definitely recommend this hotel. From the cleanliness standards to the hospitality of the staff, everything was perfect. I will definitely choose this hotel in my future visits to Dubai.

    Stayed in February 2024

  • Reviewed: 18 December 2023

    10
    Exceptional
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Good location really nice good hotel I'm really good service

    Stayed in December 2023

  • Reviewed: 29 November 2023

    4.0
    Dirty hotel in a dodgy area
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty, poorly maintained, dodgy area,

    Very dated, poorly maintenaided and poorly cleaned hotel located in a very dodgy area. I would not go back or recomment it to anyone.

    Stayed in November 2023

  • Reviewed: 26 June 2023

    1.0
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 31 May 2023

    10
    best place 4 yr $
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    no outlet to charge phone

    The staff is amazing, thank you Ana so much for your assistance

    Stayed in May 2023

Showing 1 – 25

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