Av. Das Hortensias, 680, Gramado, CEP 95670-000, Brazil
#104 of 121 hotels in Gramado
Guests' ChoiceBased on 93 hotel reviews
8.3Cleanliness
8.3
Comfort
8.1
Location
9.0
Facilities
7.9
Staff
9.1
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 19 September 2023
Forca
BrazilBad, internet and air conditioning, door dividing another room.
Location and breakfast
Stayed in September 2023
Reviewed: 13 August 2023
Marco
BrazilIt wouldn’t be a claim, but the fireplace it wasn’t lighted in colder days.
Great rooms with new sheets, good mattress, heat and big windows.
Stayed in August 2023
Reviewed: 11 August 2023
Guilherme
Brazillocation, staff
Stayed in August 2023
Reviewed: 3 August 2023
Daniel
UruguayBed not too good
Excelent breakfast
Stayed in August 2023
Reviewed: 18 June 2023
Stephanie
Brazili could hear the alarm of the room next door
great room and close to city center
Stayed in June 2023
Reviewed: 20 January 2023
Ranieri
SwedenIt is very noisy, as if the walls are paper thin. As soon as people start to wake up for breakfast at 6:30, you won’t be able to sleep anymore, because of the yelling in the corridors and doors slamming.
The breakfast is amazing, especially the pão de queijo and the orange juice.
Stayed in January 2023
Reviewed: 11 October 2022
Fábio
BrazilNeed reform
Location and facilities
Stayed in October 2022
Reviewed: 18 April 2022
Thekajita
BrazilOur room, on the first floor, above one of the restaurants, would smell like food at night - not terrible but if you're a big hungry and trying to sleep a little early, it can absolutely be a bother. The room's bathroom and room had older fixtures that could stand to be changed. The room had a distinct lack of power outlets - luckily I carry a few adapters with me so it wasn't a problem but I'm sure less prepared travelers might have a problem. While the wifi worked well, the equipment they use isn't up to modern standards (routers running as improvised APs) - it wasn't terrible but it could be a problem when under high demand. Also, as mentioned in the positives, the breakfast is very carb heavy which is not necessarily bad but they could do with more cold cuts and protein variety.
The hotel's location and value are stupendous. We could reach downtown and lots of attractions in some 15 minutes in a leisurely pace. There was a pharmacy nearby, a supermarket and plenty of restaurants (besides the two on site ones) in the neighborhood. Breakfast is a sight to behold - while very carb rich, the variety of cakes and local pastries was enough to satisfy the sweetest of sweet tooth. The two restaurants for dinner made for a nice experience at an OK price. Our room, while not large, had lots of room for storage, which is something my wife values a lot.
Stayed in April 2022
Reviewed: 4 April 2022
Marcia
United Kingdomvery noisy and room was cold.
schiert
Stayed in April 2022
Reviewed: 27 March 2022
Macsue
Australiathe rooms were old and beds not very comfortable. the room also smelled funny when we arrived
breakfast was great. great location too
Stayed in March 2022
Reviewed: 13 March 2022
Rejane
United Statesno English signs
nice staff and good food
Stayed in March 2022
Reviewed: 26 January 2022
Ana
BrazilAspecto antigo
Local
Stayed in January 2022
Reviewed: 13 November 2021
Ji
Brazilthe room is small and old.
great location, wonderful breakfast. price for value is unbeatable
Stayed in November 2021
Reviewed: 25 May 2021
Carlos
BrazilWe booked a room that wasn't available at that time we got there. So they relocated us in another room that wasn't as good as what we have booked. Breakfast wasn't as good as we expected
In general everything is pretty good.
Stayed in May 2021
Reviewed: 30 June 2023
Polina
RussiaDoor in the shower wouldn't close No water in the shower (neither hot nor cold) The bed was very uncomfortable Noise from the window from working ACs/thech area (felt like I was sleeping in a factory) I was charged fo a water-it turned out you have to pay for a drinking water in the room for an abusive price of 8R$ per small bottle. We were told its “it’s Brazil”, and it would be understandable if there were at least 1 complementary bottle as everywhere else:(
Great location, easy to access, vallet parking during check in, help with lugguege, nice personal
Stayed in June 2023
Reviewed: 21 February 2023
Ricardo
BrazilIt was wonderful
Stayed in February 2023
Reviewed: 17 July 2022
Roberto
United Statesroom is old and walls falling apart
Stayed in July 2022
Reviewed: 23 May 2022
Nadia
BrazilIt is a huge hotel, very noisy and the bedrooms are quite small and low class. They do not have carpets on the corridors, which makes it even more noisy. Too many guest and they do not have a garage for everyone. it is typically an expensive hotel for what it offers and not worth the price.
They have a good heating system.
Stayed in May 2022
Reviewed: 14 April 2022
Eder
United Kingdomthe bedroom was a bit outdated
good
Stayed in April 2022
Reviewed: 12 April 2022
Fabricio
BrazilThey tried to over charge me with things that I didn't consume during my stay.
Stayed in April 2022
Reviewed: 5 August 2021
Staniel
BrazilIt’s an old building, full of germs and mites. I slept the first night in a room full of mites and no windows, looking like an attic room. On the next day I had to buy medicines for allergies and a strong headache due to the allergic crises I felt for the second day now. I couldn’t sleep well for two nights. The breakfast is poor also.
The architecture
Stayed in August 2021
Reviewed: 1 June 2021
Ivone
BrazilThe sheets were full of holes and the blankets were bad smelling and dirty
Breakfast was good. Friendliness of staff was nice
Stayed in May 2021
Reviewed: 22 May 2021
Jose
United StatesThe beds split apart they should make it one whole mattress
Location, Breakfast, and staff was super accommodating and friendly.
Stayed in May 2021
Reviewed: 2 March 2024
Silva
BrazilThere are no comments available for this review
Stayed in February 2024
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