Rua Rafael Balzani, 32, Guarulhos, CEP 07020-091, Brazil
#9 of 44 hotels in Guarulhos
Guests' ChoiceBased on 290 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.6
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 4 March 2024
Paulo
MozambiqueThe air conditioner system was not working
Toilets are very nice.
Stayed in February 2024
Reviewed: 26 February 2024
Jossiane
United KingdomI would like do get more than only one night. :(
Everything is good 😊 Favourite was the breakfast, lots of variety. I loved stayed there.
Stayed in February 2024
Reviewed: 18 February 2024
Julia
IrelandThe room was spacious, very comfortable and clean. The staff was also friendly and helpful during our stay. Would definitely go back!
Stayed in February 2024
Reviewed: 13 February 2024
Christopher
United StatesFree shuttle from airport, great breakfast
Stayed in February 2024
Reviewed: 29 January 2024
Andreza
BrazilNothing! Everything was great!
The hotel was simply wonderful. Location was great, staff was super helpful and the breakfast was delicious! It was perfect for us for one night stay, since we needed to get another flight on the next day! Also, they treated my dog so well!
Stayed in January 2024
Reviewed: 26 January 2024
Fernando
New ZealandNothing
Very clean and friendly staff
Stayed in December 2023
Reviewed: 20 January 2024
Graziely
United KingdomOverall a very good experience
Great customer service and the restaurant food was excellent!
Stayed in January 2024
Reviewed: 15 January 2024
Detoni
Brazil.
I like the organization.
Stayed in January 2024
Reviewed: 8 January 2024
Helena
BrazilThe room was fine, breakfast was simply but good. I really appreciated that they let us stay I little bit longer then the check out. time without charging us. Thank you.
Stayed in December 2023
Reviewed: 5 January 2024
Beatrice
GermanyBetween stressful travel days with my kid, this hotel really helped us to relax and restore energy. It was taken care of everything. We also had the option for dinner in the restaurant (additional payment) for a good price. The pool is nice, WLAN is working well, beds are comfortable, breakfast is perfect for special dietary needs. We stayed here the second time and will come back whenever we are in town again. Love it!
Stayed in December 2023
Reviewed: 31 December 2023
Samuel
United StatesGreat rooms with an amazing view of the city. I'll definitely come back in the future.
Stayed in December 2023
Reviewed: 20 December 2023
Andrea
BrazilI liked everything but just a suggestion. At breakfast in the restaurant was a bit hot and no AC was on. Only one fan. Also the AC in the room is old and if is changed would be better. But just suggestion.
Nice place to rest before or after flight. Excelent experiece.
Stayed in December 2023
Reviewed: 16 December 2023
Gary
United StatesThe pool was smaller than the Jacuzzi and there was no coffee machine in the room
The staff was nice and did speak English
Stayed in December 2023
Reviewed: 5 December 2023
Andrea
BrazilExcelent choice for a stay in Guarulhos. Highly recomend.
Stayed in November 2023
Reviewed: 30 October 2023
Edgar
NetherlandsWe needed a one night stay to wait for our next flight near the airport (GRU) and this was perfect! They had a free shuttle bus, good breakfast and a cozy room. Would recommend!
Stayed in October 2023
Reviewed: 27 October 2023
Mahdi
BrazilBreakfast excellent Staff excellent Only the shuttle bus need new one ..
Stayed in October 2023
Reviewed: 23 October 2023
Melissa
BrazilHuge room, great bed! Excellent breakfast
Stayed in October 2023
Reviewed: 20 September 2023
Francisco
SpainTime to check-in
Transfer AirPort
Stayed in August 2023
Reviewed: 19 September 2023
Luana
BrazilI have no complains.
Great room size. Comfy bed and great breakfast. They have transfer to and from Guarulhos airport.
Stayed in September 2023
Reviewed: 16 September 2023
Alvaro
BrazilGreat room space and comfort. Transfers from and to airport were punctual and nice.
Stayed in September 2023
Reviewed: 12 September 2023
Filipe
BrazilDo transfer para o aeroporto.
Stayed in August 2023
Reviewed: 22 August 2023
Tomi
Spain- the aircon was extremely noisy and had only target heat adjustment; would need fan speed adjustment not to ruin sleep - check in took about 25 min due to queue - water in budweiser beer bottle in minibar; should change to cans only to prevent theft by opening and closing the cork
- Breakfast had a good variety of options - Room was large - Nice staff - Located next to the center of guarulhos
Stayed in August 2023
Reviewed: 14 August 2023
Ernest
CanadaThe shower handles were loose and it was difficult to regulate the water temperature and pressure. the room wasn't cleaned for 2 days and had to ask for towels and sheets to be changed. We asked that the shower be fixed but nothing happened. Also the staff seemed to be very indifferent about other requests. There big concern when checking out was I pay the 8 rials for a tiny bottle of water.
Safe neighborhood, fairly modern hotel and area. Room was clean and bright.
Stayed in August 2023
Reviewed: 11 August 2023
Shushanik
ArmeniaGreat place to stay!!! Clean !!!! Breakfast was very tasty❤️❤️❤️
Stayed in August 2023
Reviewed: 7 July 2023
Marcello
United KingdomTranslado e Check in poderiam ser mais ageis
Excelente localização
Stayed in July 2023
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