Rua Rafael Balzani, 32, Guarulhos, CEP 07020-091, Brazil
#9 of 44 hotels in Guarulhos
Guests' ChoiceBased on 290 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.6
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 20 May 2024
Humberto
BrazilTiraram a ducha higiênica do banheiro.
Transfer, restaurante no local
Stayed in May 2024
Reviewed: 17 May 2024
Bora
GermanyThe furniture in the hotel shows signs of wear and could benefit from an update, and the bathroom cleanliness falls short of expectations. The carpet isn't too bad but hope it receives proper cleaning...
Conveniently located just a short drive from the airport, making it ideal for frequent travelers. The rooms are spacious and furnished, providing quite a comfortable and relaxing environment. The complimentary breakfast is varied and delicious, offering a great start to your day.
Stayed in March 2024
Reviewed: 4 May 2024
Keran
AustraliaThe air conditioning didn't work. The batteries were missing from the TV remote. They charge for a plastic cup of water.
Good location close to the airport and a late checkout before our flight was appreciated.
Stayed in May 2024
Reviewed: 29 April 2024
Fesug
BrazilThe sauna wasn't working and we could confirm only after trying using it. The front desk wasn't aware of the issue and only found out after we insisted that it was broken.
Excellent shuttle service. Very nice breakfast, room and staff. The check in was quick and easy. The room was clean and new.
Stayed in April 2024
Reviewed: 17 April 2024
Guilherme
United KingdomBathrooms need a bit of modernisation but no bad at all
Very nice and clean hotel. Excellent breakfast and huge rooms. Parking in the hotel is a breeze.
Stayed in April 2024
Reviewed: 15 April 2024
Joice
BrazilJantar do restaurante.
Stayed in January 2024
Reviewed: 1 April 2024
Samuel
BrazilClose to Guarulhos airport. Big spacious room. Awesome coffee with lots of options.
Stayed in March 2024
Reviewed: 28 February 2024
Osmundo
Philippinesnothing
good choice for a long layover. near enough to the airport and provided a free two-way shuttle
Stayed in January 2024
Reviewed: 18 February 2024
Analu
IrelandThe shuttle van does not depart from the exact place they mentioned, it goes near the buses. If you do not keep moving around to search for it all the time, they will leave you as the driver does not call the name of the hotel before leaving (some drivers that park there do it), and you will end up waiting another extra hour there (that is what happened to me).
The staff, the location near to the airport. The breakfast had a lot of options and it was delicious!
Stayed in January 2024
Reviewed: 13 February 2024
Ingrid
United KingdomThe check in is very slow! We had to queue for quite a bit and my dad was with us and he is 83!
Great hotel, very clean, rooms are very good, breakfast good and the food at the restaurant is amazing!! Really recommend it! Also liked the free transfer to the airport
Stayed in February 2024
Reviewed: 11 February 2024
Ruben
ArgentinaThe room didn't smell so good, and the windows are locked and can't be opened .
Great breakfast. Airport transfer. Attentive staff.
Stayed in February 2024
Reviewed: 8 February 2024
Fabiana
United StatesAlthough they are pet friendly, which is wonderful,they did not provide anything for the pet, like an eating and drinking bowl for my pet.
The room, the breakfast is really good and the transfer service to the airport is super helpful.
Stayed in February 2024
Reviewed: 30 January 2024
Ivo
BulgariaThe shuttle service is not 24 hrs. Room service team doesn't speak English, but it is not big issue for me. No coffee machine in the room.
Nice and friendly staff. Comfortable room and bed. Free shuttle service from airport to hotel. Great value for money. Desk Team speak English and are very polite
Stayed in January 2024
Reviewed: 25 January 2024
Iara
United StatesFree transport from airport to hotel is a bonus! Spacious room for people, prompt check in and good bar for cocktails. I would stay again. Front desk personal advise on using uber to go to the Mercado Municipal was very helpful and reassuring, and we did!
Stayed in December 2023
Reviewed: 22 January 2024
Ticiana
BrazilPia do banheiro entupida , carpete sujo , elevador demorado
Stayed in January 2024
Reviewed: 16 January 2024
Vanessa
South AfricaJust missed a floor towel in the bathroom.
It was my 3rd time in this hotel. Breakfast always amazing. The transfer from the airport very punctual and very nice driver.
Stayed in January 2024
Reviewed: 14 January 2024
Maria
UruguayNothing
Everything was good into the property.
Stayed in January 2024
Reviewed: 25 December 2023
Robson
BrazilI was noticed about to changing of transfer car that the car wasn’t identified with hotel’s name. I waited for 1 hour at airport.
There is a good breakfast and a comfortable room.
Stayed in December 2023
Reviewed: 11 December 2023
Gabriel
BrazilTransfer gratuito, piscina, academia
Stayed in November 2023
Reviewed: 7 December 2023
Josué
Costa RicaLoved the free shuttle service to the airport
Stayed in December 2023
Reviewed: 11 November 2023
Andre
BrazilI am not sure I had any negative review on this trip or past trips. Maybe more staff to aid check in faster, as i had to wait more than 25 minutes to be attended to. Otherwise, a perfect an ideal choice
I like the ambience of the hotel and the restaurant offers a healthy dinner in a buffet, all you can eat, reasonably priced setting. The rooms are clean and spacious, with less to no noise making rest prioritized.
Stayed in November 2023
Reviewed: 2 November 2023
Charles
IndiaExcellent staff they were courteous to check in early because of my arrival time
Stayed in October 2023
Reviewed: 1 November 2023
Susan
BrazilEverything was fine.
There is a free shuttle service from and to the international airport (GRU). The staff at the hotel was very nice and helpful. My room was big, bright, clean and comfortable. Breakfast is included.
Stayed in October 2023
Reviewed: 23 October 2023
Amit
IndiaLifts are not displaying floors reached caused most of time confusion among the user.
Most of the front office staff can do English communication.
Stayed in October 2023
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