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Reviews of Intercity The Universe Paulista 4 stars

Rua Pamplona, 83 - Bela Vista, Bela Vista, Sao Paulo, CEP 01405-000, Brazil

#181 of 772 hotels in Sao Paulo

Guests' Choice

Review score

Based on 134 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 29 March 2024

    9.0
    If you are in São Paulo and want to stay very close to the Paulista Avenue, this is the great choice.
    • Family with young children
    • Luxury Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s comfortable, the staff is great. The location is amazing.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All very good

    Very good Breakfast

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Great location
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast and room appearance

    Location, cleanness, staff

    Stayed in March 2024

  • Reviewed: 1 February 2024

    7.0
    Spacious rooms in a great location
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast was very limited unfortunately. A lot of cakes, but few healthy choices. We stayed for a week, and we stopped eating there at the end and rather ate out instead. Also very bad English knowledge. I think maybe one staff member spoke English and they did not work in the restaurant. Otherwise everyone was very friendly and did their best.

    We really liked the rooms, very spacious and clean. The location was great as well. It was only a short walk to Paulista Avenue and the area felt very safe as well.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Great room in the heart of SP
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights

    Nothing.

    Very nice building and room in the heart of SP. The building has a mixed use: Airbnbs and hotel. The facilities are not new but they are very well maintained and everything is kept very clean and in super good shape. The room was very big and with a lovely view over the city from out window (12th floor). The area was superb, very residential, felt safe and super close to downtown (barely 10 mins walking).

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Perfect location
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom looks like a bit older but not that damage our staying.

    It’s in a perfect location, 500 meters from Avenida Paulista and the metro station. A safe neighbourhood compared to others São Paulo places.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    For the price, the breakfest is very simple, the cakes are bads.

    Clean and comfortable

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 3 nights

    few choices of breakfast and not very good qulaity

    good location which is close to avenue Paulist. It's coinvent to get to shopping malls, cafe , supermarkets by walking from the hotel.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    9.0
    Very comfortable
    • Leisure trip
    • Group
    • Luxury Twin Room
    • Stayed 3 nights

    Breakfast

    Bedroom, hall, location

    Stayed in November 2023

  • Reviewed: 12 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 5 nights
    • Submitted via mobile

    HORRIBLE wifi, kept cutting out all the time, even after we talked to the staff. Gym is tiny. Breakfast isn't great

    Clean and large room, great shower, comfortable bed

    Stayed in October 2023

  • Reviewed: 31 August 2023

    9.0
    Friendly, value-for-money, well-located business hotel in Bela Vista, São Paulo
    • Business trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night

    The breakfast staff was exceptionally helpful and friendly. The breakfast was good, but there is some room for improvement in terms of variety.

    Very nice location, and friendly, helpful staff (restaurant, cleaning, front desk) ready to accommodate and facilitate guests' requests. It allows you to get around central São Paulo efficiently, and within easy reach of both airports (avoiding rush hour).

    Stayed in August 2023

  • Reviewed: 26 June 2023

    7.0
    Excellent location and great front desk staffing.
    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 1 night

    Unfortunately, the quality of the restaurant in this unit still leaves something to be desired as breakfast is included in the stay, I need to record the opportunity for improvement here.

    The front desk staffing did an amazing job with a warmer welcoming to myself and my wife at the check in offering a good experience all the way thru my stay.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    7.0
    A good night's sleep and a good breakfast for a reasonable price!
    • Leisure trip
    • Family with young children
    • Luxury Twin Room
    • Stayed 1 night

    Check in was a slow process and unfortunately, the member of staff checking my daughter and I in was not very warm or welcoming.

    The location is good walking distance to some of the highlights - Paulista Avenue, Museum of Art of Sao Paulo on Paulista Avenue and close to GRU airport. Breakfast is included and offers a variety of choice. The reception area is really inviting and modern!

    Stayed in May 2023

  • Reviewed: 28 May 2023

    7.0
    Good
    • Business trip
    • Group
    • Luxury Double Room
    • Stayed 6 nights

    i pay in USD when check in ,but the hotel can not provide the invoice in USD when i check out. but i really need the USD invoice, or can give me the same value real invoice. this is not good !!!

    Stayed in May 2023

  • Reviewed: 25 May 2023

    8.0
    Very good
    • Business trip
    • Group
    • Luxury Double Room
    • Stayed 7 nights

    Nobody at the hotel was able to speak English. We used google translate.

    Great location. Cleaning 9/10 Breakfast 8/10

    Stayed in May 2023

  • Reviewed: 27 April 2023

    9.0
    spacious rooms in a safe location
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable apartment hotel with plenty of space. The hotel looks grander than the photos show. Tasty and plentiful breakfast. Great location in Jardins. The area felt safe.

    Stayed in April 2023

  • Reviewed: 26 April 2023

    8.0
    Nice
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Gym equipment was not so good unfortunately

    Very nice hotel. Entrance and breakfast room beautiful. Bedroom was very good, clean and comfortable. Rooftop swimming pool with awesome view. Workers very helpful. I did not expect valets for the car but it was what I needed without even knowing it.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast area could be better, very noisy is your room is on the street side

    Good location, nice and large rooms, clean, nice staff

    Stayed in April 2023

  • Reviewed: 24 February 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff weren't friendly at all.

    The price was accessible. Breakfast was good.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 3 nights

    Breakfast can be improved.

    The location is good. The room is so big. Cleaning service was great.

    Stayed in December 2022

  • Reviewed: 11 February 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Luxury Double Room
    • Stayed 1 night

    For the money, I was expecting better quality furniture. It felt a little cheap and needing maintenance.

    Breakfast was amazing. Room was big and clean. The bed was very comfortable. Shower very good too.

    Stayed in December 2022

  • Reviewed: 8 February 2023

    9.0
    thumbs up
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 4 nights
    • Submitted via mobile

    no plates, cutlery or tops in the kitchenette, just nothing to make it usable - perfect idea to have a kitchenette, but how to use it?

    spacious, clean, friendly, very good breakfast

    Stayed in January 2023

  • Reviewed: 2 February 2023

    7.0
    Good location but don’t have high expectations of the kitchen service
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is average! The Kitchen seems to be run by a third company. Some of the days for breakfast it had some very old breads (like extremely hard) the guy in charge of checking if your room is on the breakfast list is rude.

    The location is fantastic as it is close to Avenida Paulista. The rooms are really big and the staff at reception are very friendly.

    Stayed in January 2023

  • Reviewed: 17 January 2023

    8.0
    great place for long stay like mine, located s few min to metro and paulista avenue
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 21 nights
    • Submitted via mobile

    they didn’t had basic things such as plates, and utensils or a water kettle for tea/coffee. the drawer next to bed was slightly inclined which gave an idea of soon because falling as well as some of the wallpaper in the living room shower was quite small!

    how the rooms has a mini living room and speared the room with a door great bed amazing view gear staff and location

    Stayed in January 2023

Showing 1 – 25

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