The woman at the front was very helpful. The location of activities was great.

Stayed in April 2024

The breakfast however, was underwhelming. The service took longer than expected and the cooked items tasted as if they used old grease.

I think the staff was great! The rooms were clean, and the location was perfect being in the center of Nassau. It made it a great location to walk around downtown to see all the local spots.

Stayed in April 2024

There’s not clear information on the extra fees you have to pay I.e taxes etc and I think there should be better options for a late checkout.

Rooms were very comfortable and clean.

Stayed in April 2024

Gym was small

Good place in middle of Nassau near al lot of stores and good beach

Stayed in April 2024

Goods and services were very expensive but that was not a surprise

Great amenities, pool, beach, bar with music in the evening’s

Stayed in March 2024

Expensive - I paid over $3000 for six nights and was charged extra for parking and offered late checkout at $50 per hour - for such a large property and given we’d stayed so long, I wonder whether charging $50 really was necessary? This hotel allows charging to your room, sometimes my name was verified and sometimes it wasn’t. This made me check my bill in detail and I’m glad I did, because an $80 breakfast charge was made to my room that wasn’t me (in fact I’d already charged breakfast to my room that day).

Good facilities Great location Parking available

Stayed in April 2024

everything was nice

Room was nice and comfortable, location is great right down town in the heart of everything.

Stayed in March 2024

Terrible airconditiong. Stayed 5 nights and it is too hot! They had a motion sensor aircon so when you are sleeping, it stop. This is the most uncomfortable sleep I ever had travelling. You will not get a sleep coz every 2 hours you need to stand up to go to the bathroom to turn on the aircon again. Also, on the 3rd day they change the thermostat but you think it was fix. Nope! The 65 doesn’t even felt 65 but 73 so…totally did not enjoy my sleep there. Also, the damage deposit is hefty, so prepare for $1,000 or more for damage deposit in your credit card.

Location is center The staff are amazing! The pool and the beach are proximity to the cruise ships. The ambiance is very nice and feel at home.

Stayed in January 2024

Rooms were small and didn't feel as clean.

Stayed in March 2024

Everything in Bahama is really expensive

Great breakfast

Stayed in February 2024

The long wait to get into my room. There was a problem with Booking .com which did not secure the reservation. At the Hotel, I saw several persons, in the lobby who, like myself, had been waiting l very long time to be given a room.

The decor, the view, the quietness and friendliness of the staff

Stayed in February 2024

Perfect location to combine work, visits and leisure

Stayed in March 2024

Parking fees!

The room was very well put together.

Stayed in February 2024

Too much music everywhere

Breakfast: overall was good but cappuccino and espresso shouldn't be extra. Room: standard king facing the ocean was very comfortable but there was a Lin Bering smell of something pungent. Location: perfect

Stayed in March 2024

Tha aircon is not really cold. 4 people in the room makes the night too warm and ac settings cannot be adjusted to 65. It is so uncomfortable and interrupted sleep overnight until few nights were cool because it rained. I told front desk to fix the setting but noone came to do it. There isn't garden view in our room, parking garage at the right and blocked view at the front. Puddle of water on the pathway at the swimming pool, too slippery and prone to accident.

The hotel is newly renovated. It is somewhat new, environment and pool are nice and garden is well manicured, beach is nice and clean. Live music and fire dance on weekend. Buffet breakfast stub good for 2 persons included per room, however, extra guests is charged $10 per person must go all together as a group, otherwise, $35 per person will be charged if eating breakfast on different or separate time.

Stayed in February 2024

Hidden charges

Food, kind staff Ambience and proximity to everything

Stayed in February 2024

The water pressure in the shower was terrible on the 6th floor.

Beautiful and totally refurbished, the bed was very comfy, the public spaces were stunning, great breakfast, clean beach.

Stayed in February 2024

The water was not hot enough. Just warm enough for a quick shower.

Location decor cleanliness

Stayed in February 2024

Overly priced Room smelt of fish

Decor

Stayed in February 2024

Location in downtown Nassau is very touristy and filled with cruise passengers. We walked around a bit, but sadly the downtown area is not in the best shape. This was a great hotel for one night - not sure we’d spend a week here though.

Gorgeous remodel! Lobby is impressive. Restaurants are designed beautifully. Good was great. Pool/beach is lovely, though you a right next to multiple cruise ships which dock and depart daily. It’s a busy place. Staff was friendly all around.

Stayed in January 2024

View from room was of a carpark and skips full of rubbish - not what you expect on a paradise trip to the Bahamas! I don’t have such a view a home so certainly don’t want this on holiday! No full length mirror in the room Hidden charges were ridiculous- charged between $11-$13 per night for standard room cleaning each day, plus another approx $20 per night resort fee. Then tourism tax (this one is expected)

Good location Nice pool and private beach Friendly staff Fabulous breakfast Comfy bed Big room

Stayed in January 2024

There was a high and double tax on everything, all food and drinks were pricey.

Everything about the property was great. The beach and pools were awesome. Everything was decorated to perfection.

Stayed in January 2024

Prices on the menu at the pool don't match what you are charged.

Complimentary breakfast buffet was very nice. Staff was great across the board. Hotel is walkable to other points of interest.

Stayed in December 2023

Well they are just opening so not all restaurants are opened within the hotel as yet. They had a soft but accommodating opening.

I loved the attentive, caring and hospitable staff. They ensured that my stay was going smoothly and availed themselves to any need that could be met. The location is ideal for entertainment, food or shopping. You can walk to each thing with ease even other eateries other than the hotel. Overall is accommodating, luxurious and most revitalizing .

Stayed in December 2023

Clean and spacious rooms but very dated furniture and design

Stayed in January 2022