I liked the beach and the boat captain mr smith

There should be more fogging as the No see ems were biting even at night when asleep

Stayed in December 2023

The staff are a mixed bag- some, such as Starlene, were brilliant, polite, friendly and helpful. However, service from some is probably in need of some work. For example, walking up to reception, or into the restaurant, you are stood waiting whilst they deliberately ignore you/ refuse to engage. Whilst it certainly didn't make a difference to the overall enjoyment to our stay, it definitely reduced the amount of time that we spent in the restaurant and, ultimately, meant we were spending money elsewhere.

Our villa was excellent, right on the beach, and had everything we needed. However, the main attraction is the beach, which was incredible.

Stayed in November 2023

Nothing of any note. We would have loved an ice maker in the room.

Cute beach cabanas just steps from the ocean. The staff was so incredibly friendly and helpful, they make you feel special and right at home. The grounds and the beach were impeccably clean, this is the most beautiful beach I’ve ever seen! We’ve been to some gorgeous places: Fiji, Bora Bora, BVI’s, and all over the Caribbean, but this beats them all. The water is crystal clear and bright blue, the sand is powdery white. Heavenly!

Stayed in August 2023

The food was good. The peaple at hotel were very nice and friendly. The best waitress was Jesica:)

Stayed in August 2023

They had problems with their kitchen so food options were limited.

Breakfast was.not that great. The food was mot seasoned.

Stayed in July 2023

Bugs were horrible. Everything else was very enjoyable

Breakfasts were great. Servers were wonderful Location was surperb, water wonderful

Stayed in June 2023

location, location, location

Stayed in March 2023

Missing airpods from nightstand

Very good menu

Stayed in March 2023

The only thing I would have liked was a small microwave or toaster oven. There were a couple of times we had leftovers from meals and no way to reheat.

Amazing views, spacious bungalow for our family of 5. We loved the activities that were available. The staff was top notch and we felt so welcome.

Stayed in January 2023

The portions at dinner were more than generous. We ended up sharing a main dish most evenings and that still ended up being a significant amount of food, especially the pasta items.

We liked the location. Just the resort by itself, a terrific sandy beach, without any kind of garbage, all that beautiful turquoise water in front of us, the peace and quiet by 9pm, and did not mind the absence of a tv.

Stayed in February 2023

glorious

everything

Stayed in November 2022

One of the most fantastic beach resorts I have ever visited. Great trips also organised by the resort .

Stayed in April 2022

if i have to find something. the shower drained slow

everything

Stayed in March 2022

The only downside was too much Whitney Houston and Michael Bolton playing in the restaurant…

The beach was fantastic, sort white sand and clear turquoise water. There were kayaks and paddle boards and the water was calm. one day I saw two dolphins from the beach. We paddled around into the lagoon area north of the resort and saw starfish, stingrays and small sharks. The food at the restaurant was delicious and the staff we helpful. There are bikes available which we used to bike to the Columbus monument (11km return). We also rented a car to see some of the other sights of the island. One highlight was seeing the sharks feeding at Flying Fish marina in Clarence Town when the fishing boats clean their fish and throw the scraps in the water.

Stayed in January 2022

no complaints

managers were wonderful. one of world’s best most beautiful beaches

Stayed in January 2022

personally I am a mosiquito and noseeum magnet and I got absolutely massacared. Definately not the Florida disney experience where they disinfest the property.

Matt and Kathleen are exceptional hosts and did everything they could to make our stay wonderful. A peaceful quiet piece of paradise. We stayed in the Villas which were wonderful.

Stayed in November 2021

The place on the beach. The nature, the sea and the quietness.

Stayed in August 2021

Exceptional management !

Stayed in July 2021

I wish long island has direct flights from the US. The resort requires another flight from Nassau.

This is the most gorgeous beach I've ever seen and been to in my entire life!! Exceptional resort, and experience. Incredible nature, something that you simply call paradise on earth. White sand, Pool like water, crystal clear with incredible temperature. Fascinating resort, and nature... words can't express enough! As soon as we step in the hotel, we were welcomed by the manager Matt who offered us cold water bottles on a warm day. Check in was very smooth, and you could already feel the amazing vibe of the place from the lobby. We requested a quiet room/bungalow but honestly the whole resort is just quiet and relaxing, no need for special requests. Food was beyond phenomenal, everything was super delicious and staff are all very friendly. One of the most iconic trips in my life, and one of the most special places on earth.

Stayed in June 2021

We stayed there about 15 years ago. I doubt anything was updated since then. The rooms are extremely basic which is fine however the dark cold lighting and the damp smelling linens made our night uncomfortable. We were booked for 2 nights and left after one. My wife was not feeling well and the uncomfortable room did not help things.

Amazing location

Stayed in January 2024

Staff service, cost for experience,

Location, simplicity, quietness

Stayed in December 2023

- No full transparency on costs. - Being litterally blocked in that location with no other viable options for food. - Had to pay for some "fancy" extras. About the trip to see the pigs, we've been told the cost was of 550$ for each boat (we were two families of 4 people). We got only one boat with a broken engine that was not working fine, so we had to reduce the journey: nonetheless we had to pay 830$ due to a different "formula" used for the calculation. Not fair, neither honest. - Some food is always missing. - Meal plan is crazy expensive, especially compared with what you get. A room+meal plan, with clear prices (including taxes) would be better. Reduced (for real) prices for the resort's guest would be appreciated.

The site is amazing, one of the best beaches and seas ever. The staff, especially the native people, is wonderful: always trying to accomodate your needs and always willing to do something kind for you and your family. But aside from the wonderful seashore, once you get there you're almost blocked and in the hands of the resort's managers - and they know it. You can move by bicycle should you want to ride a bit, but if you want to either eat somewhere else or make grocery shopping (in case you opted for the residence formula), you have to rent the resort's car at around 80 dollars per day. To eat there are 2 possible options: (1) if you have the residence formula, and hence a kitchen, you can buy the food at the supermarkets (there are few, with not so much choice), spending additional 80 dollars for the car each time you go there or (2) eat at the very expensive restaurant of the resort. If you don't want to eat "a la carte" (in four people you can easily spend 100$ or more for a so-and-so breakfast and 200$ or more for a lunch or a dinner). You can choose from two meal options, full (breakfast, lunch and dinner) or "modified" (breakfast and dinner) - the latter stills make a lot of money, especially if compared with what you get for that money, not considering the daily issues in getting some ingredients or food, so that it's almost impossible to get what you want from the menu. Plus there are some unavoidable extras that the managers of the resort are very good at shaping. All guests with whom I have spoken were disappointed and willing to leave if they could. It would be more transparent to propose a room+meal plan cost at reservation, or seriously downsizing the meals cost for the guests of the resort. To make it short, out of about 1500$ payed for the room, with the modified meal plan and few activities (pigs, fish trip and katamaran trial), at the end we spent more than 5500$.

Stayed in August 2022

Overall this was a bad experience. The food is terrible and anyway most items in the menu are unavailable, the coffee maybe the worst I've ever had in my life, the staff, especially the restaurant waiters, is extremely rude, and most of the announced activities were either unavailable, broken, or more expensive than advertised. This is SO not worth the money it costs. Also, prepare to get completely devoured by mosquitoes, including during the day, something I had never experience anywhere else in my life; you can barely enjoy the beach since you are constantly getting bit even at noon in full sunlight. Go to Brazil instead, you will have better food, be treated nicely, the beaches are just as nice, and you will spend a third of the money.

Starting with the good (because there aren't many), the beach is beautiful, the property is nice and the managers are super nice.

Stayed in December 2021

nothing

beautiful beach great staff tasty food

Stayed in May 2023