1 Paradise Island Drive, Paradise Island, SS6202 Nassau, Bahamas
#17 of 27 hotels in Nassau
Guests' ChoiceBased on 1589 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
9.0
Facilities
7.3
Staff
8.0
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 13 December 2023
Lukas
AustriaIt was really noisy at night.
The breakfast was good, the staff were very friendly and the location was excellent.
Stayed in December 2023
Reviewed: 13 December 2023
Bruno
United StatesBuilding is not so well maintained. Hotel employees could be more gentle too…
Location and access to Atlantis
Stayed in November 2023
Reviewed: 11 December 2023
Edison
United StatesOlder and outdated but still clean!
Very close to Atlantis and the staff were amazing! Giselle was so helpful
Stayed in December 2023
Reviewed: 11 December 2023
Nair
CanadaUnpleasant smell in the corridors
Location, good breakfast, hospitality, and accommodating
Stayed in December 2023
Reviewed: 8 December 2023
Heather
United StatesSink,Tub and Toilet had issues the whole time.
Ability to use Atlantis
Stayed in December 2023
Reviewed: 4 December 2023
Deanna
United Statesthe hotel was over an hour late cleaning our rooms so the check in process was not fun.
The room was very clean and it was super easy to get to atlantis
Stayed in December 2023
Reviewed: 30 November 2023
Alberta
United StatesThe breakfast was good. I had sausage the first day and bacon the 2nd day. The bacon was really fatty. Lean slices would be nice, as well as plant -based options
Stayed in November 2023
Reviewed: 29 November 2023
David
United KingdomThe hotel was a bit dated but still clean The staff were not pleasant (big shout out to trainee Miguel who seemed genuinely happy to help)
The location for this hotel was excellent with easy access to beach and the Marina village. The ferry to downtown is also close by and well worth trying. I had only a couple days so did no tours. The pool was nice (just outside my room) The breakfast is basic but has a decent hot coffee to get you started off and some fresh fruit. The ability to use Atlantis facilities makes this hotel excellent value for money. The saving is unbelievable
Stayed in November 2023
Reviewed: 28 November 2023
Octavio
United StatesFree access to Atlantis and breakfast included.
Stayed in November 2023
Reviewed: 25 November 2023
Olivia
United StatesThe breakfast could be a little better. The fruit was bitter.
Staff is very friendly. The location is central to everything within the area. The room was clean and comfortable.
Stayed in October 2023
Reviewed: 21 November 2023
凌空瞪
ChinaThe staff is not nice and let us wait for quite a long time when we were checking in.. A colored woman keep talking on the phone and seems never hang up.. the attitude is not right either and terrible. The staff made us uncomfortable . this is very bad for business. we dont think we would choose this hotel again or recommend other people for it.
very good hotel and excellent location to the Atlantis water park. Breakfast is simple but good though..
Stayed in October 2023
Reviewed: 18 November 2023
Nathalye
CanadaSome members of the staff are not as welcoming as others.Vanessa at the reception clearly did not deliver same level of customer service as other staff members. The fees could be more shown/clear/open to guest at the time of the reservation beacuse they are a lot, almost double the price in the app (booking) and may not seem very clear.
Location, breakfast, cleaning
Stayed in November 2023
Reviewed: 18 November 2023
Douglas
United StatesGreat location. Very nice and helpful staff. Breakfast was ok and free which saves a lot of money. Hotel was a bit dated but clean. Bed was slightly lumpy. I liked the bar and pool. Getting to use all the Atlantis amenities for free was awesome
Stayed in November 2023
Reviewed: 18 November 2023
Kathleen
United StatesCoffee awful. Breakfasts sub par. No maps available. And it was a pain having to go half way through Atlantis to get our daily wrist band, should be available at comfort suites.
Staff friendly. Location was perfect. Bed comfortably. Room nice size. Good value for the buck. Free bottle of water everyday. Computer and printer available. Complementary drinks for our anniversary.
Stayed in November 2023
Reviewed: 17 November 2023
Kim
United KingdomBasically, I felt that the hotel was overpriced, even with the cost including entry into Atlantis.
Helpful staff, comfortable room, reasonable location, link with Atlantis.
Stayed in November 2023
Reviewed: 14 November 2023
David
IrelandIts always great to have breakfast included but the quality wasn't brilliant.
Location was great and staff were helpful
Stayed in November 2023
Reviewed: 12 November 2023
Mary
United StatesThe food was "meh". The staff were a mix of happy and helpful and deadpan and haughty. My room was a long way from the front door, and I had to walk it ALL THE WAY IN AND OUT at least twice a day. I definitely got my daily 10,000 steps and then some. The hotel is general quite, but the AC in my room made up for it. Paradise Island is a very small island across a bridge from Nassau. So It seemed odd that there was no view of the ocean from the hotel.
The room was clean, but little things were wrong, like the fan switch with no knob. If you managed to turn it on, you couldn't turn it off. The gardens and pool were lovely. The access to the Atlantis properties was nice.
Stayed in November 2023
Reviewed: 12 November 2023
William
United StatesThe pool was a little dirty . Also the check in wasn’t great. The front desk couldn’t find our reservation .
The breakfast was pretty good.
Stayed in November 2023
Reviewed: 6 November 2023
Beata
PolandThe rooms were very outdated and breakfast was very poor. Not a single vegetable...
Very clean, close to the beach and access to Atlantis facilities.
Stayed in November 2023
Reviewed: 4 November 2023
Chris
United KingdomVery basic breakfast. Hotel is a little tired.
Great location. Good price.
Stayed in October 2023
Reviewed: 4 November 2023
Aida
United StatesIt was outdated.
The closeness to Atlantis hotel and access to water park and beaches. Also close to the beautiful pier w nice beaches.
Stayed in October 2023
Reviewed: 1 November 2023
Arturo
VenezuelaI like the breakfast many things to choose
Stayed in October 2023
Reviewed: 30 October 2023
Robert
SloveniaDecor is a bit outdated and would need updating, but still comfortable and functional.
Great location, within walking distance to Atlantis and the beaches.
Stayed in October 2023
Reviewed: 29 October 2023
Dee
United StatesI didn’t like the elevators being so far from the lobby. My suitcases did not roll easy on the carpet. The hotel room had stains on the couch and sheets but the bed was comfortable. It also smelled musty in the rooms.
Property was close to quite a bit which made it easier to get around.
Stayed in October 2023
Reviewed: 29 October 2023
Kayshana
BahamasThe food was great and staff were very friendly
Stayed in October 2023
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