1 Paradise Island Drive, Paradise Island, SS6202 Nassau, Bahamas
Based on 1552 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
9.0
Facilities
7.3
Staff
8.0
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 2 May 2024
Hutchinson
BahamasNot enough seating
The breakfast option was very good. Friendly staff. Unfortunately not enough seating available.
Stayed in April 2024
Reviewed: 1 May 2024
Gogirl66
BermudaNo complaints
Great location. I liked that I was able to use the amenities at the Atlantis Resort. It was as simple and close as walking out the back of the hotel. The staff were friendly and helpful Free hot breakfast was good. Small convenience and liquor store in a plaza across the street. I felt safe walking at night to Atlantis.
Stayed in April 2024
Reviewed: 1 May 2024
Audrey
AustraliaThe breakfast buffet was a bit average.
Lovely staff. Good value with the access to the Aquapark and other facilities at Atlantis
Stayed in April 2024
Reviewed: 29 April 2024
Deborah
United KingdomOur first room was far too hot. They even changed the AC unit but it was still too hot & the AC was very noisy. When we changed rooms the second week this room was much cooler (AC unit still noisy though). Note we changed rooms as we had 2 separate bookings - first week work & second week holiday. It would be nice to have a more varied breakfast but what was provided was fine.
The pool, the location & the staff - all superb. The icing on the cake was having access to all the facilities at The Atlantis resort.
Stayed in April 2024
Reviewed: 25 April 2024
Christopher
United KingdomDated rooms
Pool
Stayed in April 2024
Reviewed: 23 April 2024
Brooke
CanadaThe inside of the hotel needs updating, safe was broken, the AC unit was very loud and there was a hole in the wall leading to outside. Our room was next to the kitchen so we woke up around 5am to loud noises.
Location
Stayed in April 2024
Reviewed: 21 April 2024
Clare
United KingdomSlightly run down
Very close to all amenities
Stayed in April 2024
Reviewed: 21 April 2024
Sophie
United Kingdomdated hotel
great location ,
Stayed in April 2024
Reviewed: 20 April 2024
Jean
SwedenThe pool was closed due to maintenance.
Walking distance to everything worth seeing in Nassau. Clean and tidy.
Stayed in February 2024
Reviewed: 20 April 2024
Thomas
United StatesThe pool was closed all week. No one bothered to mention it at check-in, and it was not available the entire week. This resort has Atlantis privileges, but I am not able to get myself over there and the crowded environment would have been treacherous to navigate. Actually, I wouldn't have minded so much except when I departed i left a complaint on my "comment card" pointing out that it was a disappointment. I am really bothered that management did not even bother to give me an apology. I guess they just didn't care. Consequently I am done with this resort. There are plenty of others.
I have been to this resort before. The staff are amazing. I am somewhat mobility challenged and they all stepped up all the time to help me get around. The breakfast is good and the evening bar/dining scene is friendly and sedate. It was exactly what I wanted
Stayed in February 2024
Reviewed: 18 April 2024
Cimsit
Canadabeds
Amazing location
Stayed in April 2024
Reviewed: 13 April 2024
Michele
United KingdomIt's a very convenient hotel for using all the facilities on Paradise Island and Atlantis Resort.
Stayed in April 2024
Reviewed: 12 April 2024
Megan
United StatesRooms really need updating. Air conditioning could be better. Pretty much anywhere you go in a cab is $40 min
That daily breakfast was good, nice offerings. Dinner at the restaurant was excellent, compared to other places around which were very expensive.
Stayed in January 2024
Reviewed: 10 April 2024
Roberto
United Kingdombreakfast was "correct". buffet with outdoor seating. good selection
Stayed in March 2024
Reviewed: 28 March 2024
Deneil
BahamasThe bathroom was small No hot water in the shower
The room was comfortable Proximity to restaurants and waterpark Quiet nature
Stayed in March 2024
Reviewed: 28 March 2024
Chris
United StatesThe room, especially the pullout couch had a musty moldy smell to it.
Access to Atlantis and proximity to everything on the island
Stayed in March 2024
Reviewed: 27 March 2024
Shawna
United StatesThe beds need an upgrade from the spring mattresses. And it would be so much better if the wristbands for Atlantis were given out at the hotel instead of the guest services at Atlantis.
All the staff at this hotel are amazing. We look forward to our visits here. The property is in a great centralized location, walking distance to the pools, aquarium, beaches and restaurants. Tanika is so sweet and very nice. Loved having her as our room attendant.
Stayed in March 2024
Reviewed: 24 March 2024
Katrin
United StatesOutdated
Access to Atlantis
Stayed in March 2024
Reviewed: 22 March 2024
Lawrence
United StatesThe gratuity on all the food . Even if you just purchase to go food and my room key kept getting declined to open the door to the building and we had to walk all the way around the hotel . The staff didn’t seem to care
The location
Stayed in March 2024
Reviewed: 19 March 2024
Karen
United StatesThe hotel is very outdated, the AC is extremely loud and interrupts sleep, the sofa beds are super uncomfortable and you feel all the springs when you move, towels and bath linens need updating- they are worn and dingy.
The passes to Atlantis that are provided to the guests , the continental breakfast and the friendliness of the staff
Stayed in March 2024
Reviewed: 17 March 2024
Wong
CanadaI my room was in the 1st floor. There was a smell in hallway of the 1st floor leading to the pool area. Breakfast could have been a little better but no real complaints.
Good Location
Stayed in March 2024
Reviewed: 16 March 2024
Stephanie
United StatesConstruction going on outside my window.
Close proximity to Atlantis and free access to the Atlantis area.
Stayed in March 2024
Reviewed: 11 March 2024
Muriel
United StatesAlmost $500 extra in taxes that we were not informed about prior to checking in. Booking.com gave us $999 total for 4 nights, and then the hotel tacked on fees out the wazoo. After those fees hit it made it not worth it to stay there. Stay on 3rd floor otherwise it is loud. The rooms need work. Our ac looked like it hadn't been cleaned out in months, the sliding door to the patio didn't work, the closet door was off the hinge, and the bathroom exhaust fan didn't work.
Great location, Atlantis access is across the street and there's restaurants in walking distance. Wifi was fine and staff were friendly and helpful.
Stayed in March 2024
Reviewed: 10 March 2024
Ana
United KingdomThere was no mention in the booking about having to waste so much time saily to get Atlantis wrisbands access and having to walk so much to access the beach. The facilities are out of date, the deskfront staff is not very pleasant, breakfast is very simple and they charge a ridiculous amount on extra charges for an already expensive rate that does not match ehat they offer
I wanted to stay in Paradise Island
Stayed in March 2024
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