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Reviews of Ocean West Boutique Hotel 3 stars

Cable Beach, 0000 Nassau, Bahamas

#3 of 28 hotels in Nassau

Guests' Choice

Review score

Based on 155 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Sapphire Room
    • Stayed 1 night
    • Submitted via mobile

    Did not stay for breakfast Left the next morning

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    Perfect location and place for a stay near the airport.
    • Leisure trip
    • Couple
    • Coral
    • Stayed 1 night
    • Submitted via mobile

    Beautiful building- spotlessly clean.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Overall a good experience. Would stay there again.
    • Leisure trip
    • Couple
    • Tanzanite Room
    • Stayed 1 night

    Staff

    Stayed in March 2024

  • Reviewed: 14 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Sapphire Room
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn’t heated which was disappointing.

    It was clean and located close to the airport, which was perfect as we were in transit for a night.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Perfectly located for airport/Downtown.
    • Leisure trip
    • Group
    • Onyx Room
    • Stayed 7 nights

    Only breakfast offered at the hotel. From the beach road, very steep climb back to the hotel. Complimentary water would have been nice.

    Spacious room. Very friendly staff. Excellent location. Good wifi. Tea/coffee making facilities available on request.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Quaint and clean hotel in a lovely spot, just missing the mark for luxury.
    • Leisure trip
    • Couple
    • Emerald Room
    • Stayed 7 nights
    • Submitted via mobile

    It sadly falls a little short of being ‘luxury’ due to the general lack of amenities on offer. -The room does not have the added extras you would expect : free water, no hotel safe, robes, slippers, and the bathroom needs updating. - The hotel is lacking in facilities (no food available past breakfast, laundry etc) there is a ‘bar’ located on the ground floor but it’s an awkward set up that requires you to call reception upstairs to serve you. So if no one’s at reception you just have to wait and keep calling the phone until someone answers - There’s a price list of competitive hotel taxi prices stated at reception, however we were never able to use this service other than airport pickup and drop off. Despite several requests, one being made 24 hours in advance- They only ever offered to call us an external taxi so we had no up front knowledge of the cost. Seems odd to display this at reception when we were not able to utilise it across the 7 days ( the hotel was not full). - -thankfully this only occurred on the last night but sound is an issue- next doors bathroom was next to our bedroom and we could hear the fan and every toilet flush. - This last experience unfortunately tainted what were otherwise lovely staff interactions. We came back to the room one evening to find a large cockroach on our bed ( appreciate this isn’t the fault of the hotel!) my partner managed to trap it under a box, & I went out to reception to ask for paper to slide under the box to be able to remove it. As a guest in a ‘luxury’ hotel, I was expecting the gentleman at reception to offer to help but no. He found me some paper towels which didn’t help and I went to the foyer again to look for leaflets to use and he just sat and watched. My partner then managed to kill it and I went back to the reception and asked directly for his help to dispose of it and the plastic box that belonged to the hotel, he just seemed annoyed by the request.

    Beautiful views on the sea, especially from our room and the pool. Hotel, rooms and pool area are kept clean and good working order. Our room was a good size and comfortable. Although it’s not the most convenient location wise (this is clear if you research before booking) we very much enjoyed the peace and quiet, as well as the view. The walk to the cave where there’s liquor store to buy a few bits in perfectly manageable and ‘Da Planation bar and Grill’ located next door actually turned out to be one of the best finds for local food during our stay.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    I loved this place. I would love to come back and stay again. Beautiful hotel, kind staff, and wonderful location.
    • Leisure trip
    • Couple
    • Tanzanite Room
    • Stayed 4 nights
    • Submitted via mobile

    I thought the bed was a little uncomfortable and I wish there were more meals and snacks available. Everything else was perfect!

    This property is so beautiful. Additionally, the staff make you feel at home and are very attentive to your needs. The breakfast was excellent and was a good price.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Emerald Room
    • Stayed 2 nights

    Breakfast and water should have been included. Tea/Coffee making facilities should be in every room. Lack of staff on arrival to carry very heavy suitcases.

    Room very comfortable. Great views and very helpful staff.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Lovey place great venue and helpful staff
    • Leisure trip
    • Couple
    • Ivory
    • Stayed 1 night
    • Submitted via mobile

    Could have done with more variety on the breakfast menu and some complimentary tea and coffee and bread as you often would in a hotel this type

    Really lovely interior and staff very friendly. Good facilities and we liked the billiard table. Didn’t go in the pool but it looked great

    Stayed in December 2023

  • Reviewed: 4 November 2023

    9.0
    Clean hotel with nice balcony view, perfect for one night (only)
    • Leisure trip
    • Solo traveller
    • Emerald Room
    • Stayed 1 night
    • Submitted via mobile

    Quite pricy (but it’s the Bahamas) and feels a bit empty in the corridors. The breakfast was minimal and no restaurant service otherwise. Check-out time was on the dot, which always makes one feel like they’re about to be kicked out. Also, impossible to turn off the TV without unplugging it (otherwise the screen remains somewhat lit).

    Noce view of the sea from the balcony and the pool. very comfortable bed. Airport pick-up was convenient. Staff was very helpful. Proximity of the Sapodilla restaurant very much appreciated.

    Stayed in November 2023

  • Reviewed: 22 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Tanzanite Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike.

    Superb location. Great views. On a hill; rarity in Nassau. So always a bit of a breeze. Beautiful building. Friendly and helpful staff. Rooms nicely furnished. Tanzanite is a large room although could have had some extra furniture. And a full length mirror. Fridge for cold water. Microwave. Bathroom ok. Nice pool, nice terrace. Tranquility.

    Stayed in October 2023

  • Reviewed: 25 August 2023

    9.0
    Will stay there again.
    • Leisure trip
    • Couple
    • Ruby Room
    • Stayed 1 night
    • Submitted via mobile

    They need better pillows.

    The employees were top notch. Breakfast was very good

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Relaxing and calm stay outside of the busy downtown of Nassau.
    • Leisure trip
    • Couple
    • Ivory
    • Stayed 3 nights
    • Submitted via mobile

    The location to downtown is quite far off hence a taxi is 30-40$ to nassau. But there are also public buses which take you there for 1,50$.

    Very friendly staff. The swimming pool was nice and there is a small bar with some (pricey) drinks. The a la carte breakfast was also very good but also slightly pricey. But then again, New Providence is crazy expensive anyways because of all the cruiseships and resorts with many tourists. There are very nice bars/grills nearby called Da Plantation & Sunset Beach Club.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Diamond room
    • Stayed 1 night
    • Submitted via mobile

    The gym lacks of equipment and space, treadmill didn’t work even after turning the switch on, not enough weights, rusted, missing towels, water,

    Excellent food

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    I love the ambiance and the helpfulness and attitude of the staff
    • Leisure trip
    • Solo traveller
    • Ivory
    • Stayed 2 nights
    • Submitted via mobile

    I wish that they had an on-site restaurant or somewhere I could get something to eat in the eveniing, like bar food rather than going off-site.

    The staff were superb, nothing was too much trouble. I have trouble walking and they shave me a ground floor room and brought everything to my room for me to check in. They also brought my breakfast to my room to save me climbing stairs.

    Stayed in August 2023

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Emerald Room
    • Stayed 5 nights
    • Submitted via mobile

    Lovely hotel, good location and very helpful staff. Nothing was to much trouble

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ivory
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive for a small room and basic bathroom.

    Fantastic location with a beautiful pool, near the airport Also love walking down to the sunset bar and grill for dinner once you have checked in after a long haul flight! The transport service they offer is great and great value. Staff are totally lovely!

    Stayed in June 2023

  • Reviewed: 23 June 2023

    9.0
    A gem of a hotel. Excellent overnight stay close to airport. Great staff but no dining facilities.
    • Leisure trip
    • Solo traveller
    • Coral
    • Stayed 1 night

    Probably needs a bit of an update in the rooms. The TV coverage service was poor with 2nd rate American shows etc.

    Small but lovely hotel. Staff were excellent. It was quiet and a quiet neighbour but close to airport which was a priority. Views were fantastic. Pool and area were great and, being a small hotel, not busy.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    very pleasant, Katie was incredible
    • Leisure trip
    • Couple
    • Onyx Room
    • Stayed 7 nights
    • Submitted via mobile

    I little ran down with several repairs needed. Too far away from other attractions for us. Some of the staff seemed to have next to no understanding of customer service.

    beautiful and elegant with a great peaceful view

    Stayed in May 2023

  • Reviewed: 17 April 2023

    9.0
    Great place to relax
    • Leisure trip
    • Couple
    • Diamond room
    • Stayed 6 nights
    • Submitted via mobile

    Having to pay for water.. at least have a water station available that we can refill our own water bottles..

    The view from our balcony was amazing!

    Stayed in April 2023

  • Reviewed: 8 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Tanzanite Room
    • Stayed 3 nights
    • Submitted via mobile

    One thing I didn’t like was there was a light on all night right outside our window and the curtains didn’t make it dark enough. I woke up in the middle of the night a few times and thought the sun was rising. That was irritating. Also the check out process was a little confusing and the staff wasn’t as helpful at check out as they were at check in.

    Comfortable hotel and beautiful views. Very peaceful and quiet. Very clean! Not close to the main attractions but if you rent a car, you’ll be good to go. The pool was really nice and I like they provided towels to take as needed.

    Stayed in April 2023

  • Reviewed: 4 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Onyx Room
    • Stayed 1 night
    • Submitted via mobile

    no hot breakfast during our stay

    location Quiet area

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    Great stay
    • Business trip
    • Solo traveller
    • Ivory
    • Stayed 1 night

    Bathroom will be benefited from a renovation.

    Convenient location close to the airport. Friendly staff.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    A relaxing stop over after a long series of flights, that prepared us for our final leg of our travel.
    • Couple
    • Tanzanite Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that there is no restaurant within the hotel. The steep uphill climb going back to the hotel after after needing to go outside the compound to eat at a nearby restaurant is not something you would like to do regularly. Also, why is there no complimentary bottle of water? which is standard for most hotel if not all.

    Quiet and clean. The room we got is spacious. Complimentary coffee tray.

    Stayed in March 2023

Showing 1 – 25

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