My bed was unfortunately horrible! probably one of my worst ever and in talking with other guests we had met they all seemed to be in agreement that they were unhappy with their beds as well. I had a lot of back pain my first few days until i started using other pillows to support the deep valleys on both sides. Definitely something the Hyatt needs to address it can definitely put a damper on your quality of sleep and relaxation. my room was not the cleanest, especially behind the pillows on the wall/headboard area. and the floors did not look like they were cleaned at all ( i wore slippers the whole time) service is slow but to be expected. staff is friendly enough but not the friendliest island for sure. prices for simple things like chips and waters/soda are astronomical (i think restaurants are high as well especially for entrees but not as excessive as common things and we are used to high prices coming from NY) i found staff everywhere mostly does their job but not more, for example i watched staff walk past dirty towels and garbage on the floor many times because it must not have been "their designated job" etc. overall very good experience definitely enough to go back overall my experience was great, not enough to complain, we are not overly picky and grateful and appreciative for such a beautiful vacation. just being honest with details for review purposes .

the location and layout of the property was great. many choices (very big but not overwhelming) could walk to everything food was good pretty much everywhere, pools were beautifully laid out and pretty clean for the most part. the cigar bar and piano bar were great as well as the lounge/bar by rosewood. loved baha bay loved all the food/drinks, coffee and ice cream options surrounding the beach. some cute stores on the walkway to the beach and marcus restaurant at the end was a nice feature and a great time.

Stayed in May 2024

I didn’t enjoy their club, Bond. I feel like they advertise it to be much nicer. I believe it’s the only bar opened past 12AM, so we went to try it out one night hoping to be partying all night. The DJ played only one type of music which I couldn’t dance to. The bar in there is really nice, but the dance floor area could use a makeover. We left after 30 minutes.

I loved mostly everything! It was such a lovely place to stay at. I’ll try to break it down… Outdoors: such an amazing resort! So many pools to choose from and each with a nice layout. The place is full of foliage, which added to the tropical vibe. You can see little lizards running around. A very nice place to walk around. The place was very clean, no trash lying around. The beach is beautiful. Water is stunning and sand is nice. You can buy (or bring your own) googles and snorkel in the water. There’s a variety of fish in shallow water, and the further you go out you may see other fish, turtles, and manta rays. There are lifeguards on duty and even one that stays on the water to watch people snorkeling. There’s a boardwalk that you can go on and see sea life from there too. The front of the resort is really nice too. They have some of their restaurants located here and their fountain show that goes on a few times at night. (Side note: I recommend booking a spot at the Baha Beach Pool Club because that pool and view is wonderful. It’s a private pool for those who booked a spot. It is at an extra cost, but what you pay to book the spot goes towards food and drinks, so it’s worth it at the end) Restaurants: before my vacation, I downloaded the Bahamar app to look at restaurants and make some reservations, given other reviews about this. I booked Marcus on the beach in advanced for our one really nice dinner, which was so good! Highly recommend. Their steak was amazing. We would make dinner reservations the day before and were able to get something. We had breakfast at Cleo every morning, which is conveniently located in the main hall of SLS. It was a delicious buffet. Also would recommend Fi’Lia for dinner and N25 for lunch. Interiors of resort: quite big layout of the resort. Definitely getting your steps in if you want to explore the whole place. We didn’t use the casino, but it looks nice. SLS, by far, had the best lobby.

Stayed in May 2024

Crazy prices. Breakfast 90 Dollar. A bottle of water 15 Dollar

Stayed in May 2024

The first night our Airconditioner didn’t work properly and we got updated however it cost an additional $160 plus all taxes so over $200 per night! Too much money and Julie (manager) was in flexible. She was the only one that was not accommodating.

Beauty all around you. Stunning views.

Stayed in April 2024

Food was very expensive

So beautiful and so clean and bathrooms all over the property.

Stayed in April 2024

The bathroom in the room had a see-through glass door into the bedroom - not sure what couple wants to see their partner in the bathroom. Restaurants were fully booked days in advance so struggled to get a table on certain days.

Great atmosphere, restaurants had great food and the excursion we did (swimming with pigs and island hopping) was amazing!

Stayed in March 2024

That there are additional charges for lounge chairs, not just as expected for cabanas. We were excited to try out the pretty Baja Bay infinity pools as they are quieter but not enough to spend hundreds to do so.

Stayed in February 2024

Small pool,crowded, limited breakfast options, no complimentary water in room.

Close to water park, nice gardens.

Stayed in January 2024

I spent 800+ for a spot in PRIVILEGE POOL and was denied an umbrella because it didnt work visually. They changed my server 3 different times. My food was over I literally took 2bites and finally got a server who refused to remove it from my bill... LITERALLY 2 BITES

I loved the BUNGALOW POOL BAR staff... Irie Prince Cory were awesome The drinks were amazing.. That Pear mojito is 🔥🔥🔥🔥🔥🔥

Stayed in January 2024

Overpriced, overrated, room too small.

Excellent common areas, great view

Stayed in January 2024

Over priced in everything

Baha Mar area is super fun and full of activities

Stayed in December 2023

Very Expensive!

Clean, pretty, on the beach

Stayed in December 2023

Really expensive when you add on all the charges for everything you order on site, but you don’t go to place like that expecting to save money!

Great facilities and bars/restaurants, pools and ESPA spa, no problem getting loungers by pool or on beach, friendly helpful staff. Upgraded to a suite a check in, many thanks!

Stayed in October 2023

Rude and unwelcoming personel. Most of them are hardly ever smile and act as the job is a punishment

Fantastically organized place with many options of activities and food.

Stayed in October 2023

Everything was a bit expensive

The property was really beautiful and had a lot of restaurant options

Stayed in October 2023

Expensive food

Clean beauty

Stayed in October 2023

Some of the food

Rooms are lovely and clean. Staff was helpful and kind.

Stayed in September 2023

The bill I hate the add ins in the Bahamas, they almost charge you to breathe. It would me so much more honest to put all charges in to the room rate. You always have to allow 30per cent plus to know your true bill.

Stopped there before, good consistent service

Stayed in September 2023

No music in the pools. Feels like it’s missing life. Everything closes very early even on long holidays. Nothing to do at night. Pool bar food is horrible. The restaurants were good. Carna way overpriced.

Very well kept

Stayed in September 2023

Pools closed at 6 and 7

Everything! beautiful property.

Stayed in August 2023

Drinks and food are pretty overpriced given the quality

Gorgeous place and room and facilities

Stayed in July 2023

The poolside service. And no beach service.

Food was good. Drinks were good.

Stayed in August 2023

The hotel is cashless - except for tips! So as our room wasn't available we had to use our credit card multiple times for drinks & lunch - which for us means multiple international transaction fees. They said even though we had checked in & they had our credit card details they couldn't issue our chipped wrist bands until our room was ready.... Buffet breakfast area was a little soulless but our server was very good. The cafe service was very slow. Two bottles on water from the beach food truck - $30! This included a tax for the truck and another for the hotel.

The beach area was beautiful - as were the pools. The concierge gave us two fabulous restaurant recommendations off site. Really good live band in the Jazz bar.

Stayed in July 2023

some of the staff, mainly Starbucks east, were quite rude

the choice of pools, restaurants and amenities were great. something for every age group.

Stayed in June 2023