Phenday Lam PO 543, 11001 Thimphu, Bhutan
#11 of 11 hotels in Thimphu
Guests' ChoiceBased on 27 hotel reviews
8.1Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
8.8
Value for money
8.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 29 May 2024
Unnikrishnan
IndiaNothing to complain specifically.
Decent hotel in the heart of the town.
Stayed in May 2024
Reviewed: 25 May 2024
Chowdhury
IndiaNot applicable
Breakfast and other meal was good. Buffet was satisfying
Stayed in May 2024
Reviewed: 18 October 2023
Amol
Indianeeds few things to be changed in toilet and rooms so. that guests can be more at ease. for ex health faucet is at the left side of the seat.
location,big rooms ,lift attached to go to 3rd floor.Breakfast was decent and the staff specially Nina( hope I am remembering it properely) was so good.she makes guests so comfortable and goes out of her way to make a memorable stay
Stayed in October 2023
Reviewed: 15 October 2023
Juliette
Switzerlandno beverages after 9.00pm
Personal Location Cafe Bar
Stayed in October 2023
Reviewed: 10 June 2023
Ashish
IndiaThe restraunt , our orders were catered partially. and there was some communication gap between their team as well for things like extra mattress!
It was an amazing day experience. The rooms very quite spacious, we stayed in the suite and every thing in that room was magnificent, the bedroom, the bathroom, the balcony. we did face some issues and confusions with the Restraunt but overall it was a great experience!!
Stayed in June 2023
Reviewed: 29 May 2023
Aravindan
IndiaCould improve on the breakfast
Stayed in May 2023
Reviewed: 5 May 2023
Kunal
United Arab EmiratesNothing in specific
The suite has a splendid view of the Buddha Dordenma statue. The hotel is based in the heart of thimphu town and is close to.many cafes and restaurants. Very convenient location and great staff members.
Stayed in May 2023
Reviewed: 3 April 2023
Jyotendra
United Kingdombreakfast could have a few more options
the warmth of the staff, the location, spacious suite with an amazing view!
Stayed in April 2023
Reviewed: 19 January 2024
Tamara
CroatiaHotel claims that it is possible to pay by card, but it is not...
Stayed in January 2024
Reviewed: 3 January 2024
Reeti
United Arab EmiratesThe bathroom door kept getting locked on its own several times. We asked them to fix it and they didn’t even try. WiFi was not working on arrival. Took them 4 hours to fix. They don’t have a card machine and when asked to pay online be careful they always ask you to pay in usd first without any heads up and it’s the wrong amount. For example if your bill in 20k rupees they will send you a payment link for 20k USD. Request for INR bill. They also Sent me wrong bills 4 to 5 times till they sent the correct one. Some staff at breakfast were quite unfriendly. Almost no interest.
The room is average.
Stayed in January 2024
Reviewed: 3 September 2022
Manab
Switzerlandn/a
location, staff and facilities
Stayed in August 2022
Reviewed: 23 December 2023
Bharathi
United Arab EmiratesThere are no comments available for this review
Stayed in December 2023
Reviewed: 23 October 2023
Ahmed
BangladeshThere are no comments available for this review
Stayed in October 2023
Reviewed: 23 June 2023
Sri
IndiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 16 May 2023
Marcus
IndiaThere are no comments available for this review
Stayed in May 2023
Reviewed: 15 May 2023
Sagar
IndiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 25 April 2023
Anthony
AustraliaThere are no comments available for this review
Stayed in April 2023
Reviewed: 24 January 2023
Explorerrish
IndiaThere are no comments available for this review
Stayed in December 2022
Reviewed: 30 October 2022
Anviksha
IndiaThere are no comments available for this review
Stayed in October 2022
Reviewed: 19 September 2022
Puneez
IndiaThere are no comments available for this review
Stayed in August 2022
Reviewed: 5 November 2023
Sayan
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 18 May 2023
Konwar
IndiaThere are no comments available for this review
Stayed in May 2023
Reviewed: 10 March 2023
Heet
IndiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 9 February 2023
Ajith269
IndiaThere are no comments available for this review
Stayed in February 2023
Showing 1 – 25
New York, USA
Nagato, Japan
Kislovodsk, Russia
Amsterdam, Netherlands
Panama City Beach, USA
Tweedsmuir, UK
Dijon, France
Kalocsa, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content