Buffet Breakfast and Dinner tasted good but was not enough for all guests

A mokoro boat trip was included in the rate, which was very enjoyable

Stayed in August 2023

Pricing weird on web site in BWP quote from hotel in dollars which made activities more expensive with exchange rate. They let us pay in BWP so we saved about £30 per activity normal car could not get down that road

The tent was wonderful hot water bottle great touch. Staff where lovely Very quiet wonderful

Stayed in July 2023

nothing

Wonderful staff, lovely views of the river and very secluded location. Food was delicious and they did something special for us as we were on our honeymoon.

Stayed in March 2023

The tent was clean though we had a lot of ants inside. The trips they organize are overrated, though the guide was very nice and competent. The payment on site was very difficult because of lack of a proper cell network.

It‘s a peaceful and nice place to arrive and settle in.

Stayed in March 2023

If the credit card machine is not working, there should be applicable exchange rates for foreign currency for the staff. The lady was helpless. So we checked the rates on internet and we’re paying accordingly. Next morning the lady came back and said, that we have to pay more -as ‚the office‘ calculated with another exchange rate….. not very professional

Stayed in October 2022

The lodge gave us unprecise directions to the lodge. It is hard to find the way (we drove around Maun for an hour). Also the comment "a sedan will struggle to get to the lodge" is incorrect. It is NOT a gravel road, but a sand road. And a sedan will most likely get stuck. Better and clear directions will make life easier for the guests.

The location is very nice. Also the day excursion into Moremi is excellent.

Stayed in September 2022

Location, service and the friendliness and professionalism of the staff

Stayed in July 2022

I loved the outdoor showers and layout of rooms. The use of local materials and attention to detail from staff was a plus. The hotel arranged various excursions for us including a trip to Moremi and an early morning boat ride including amazing Mokoro trip l. The team is from the local community and works through their indigenous people network to make your experience authentic..our Motemi guide was an experienced tour guide and tracker and we saw both a cheetah and leopard and learned a lot about animal behavior and conservation efforts led by Khwai area communities.

Stayed in April 2022

It would be nice with aircon, but the staff was really nice in helping out with extra fans and extension cords.

We absolutely loved the camp and the staff was super helpful, from offering us another fan, and extension cord to run it from a different area in the room, to assisting us to the max when we lost our number plate. They went above and beyond in helping us out. The pool is great!

Stayed in February 2024

They make use of the raw water from the river. They don't have a manager on-site to attend to queries. They don't take accountability. Instead, you'll be referred to a particular individual by the name of "Nedine Myburg." Who's based in South Africa and can only assit on "Whatsapp chats". How absurd is that?! There's false marketing as there is no Spa place. On a hot sunny day, you can't even take a swim as the pool is filthy dirty as if it's a pigsty.

Could they reimburse my money that's all. The horrific experience forced me to check-out earlier and find an alternative stay.

Stayed in January 2024

Peaceful

Stayed in August 2023

Very loud noises at night, music from accross the river, people talking in tents, cows with noisy bells arounf their necks. Ants everywhere, in the tent, in the dining area, a huge problem, that needs attention.

situated next to the river, beautiful setting

Stayed in April 2023

The rooms were OVER RUN by ants. To the point you could not leave anything on the floor including your luggage. You could not even sit on a chair with your feet on the floor. The shower either burnt the skin off your body or was ice cold. You cannot use a mixer tap with Gas. There was only one plug provided in the room which is below standard, even the most basic accommodation provides 2 plug points. The fan which was at the only plug is right next to your face, ie 20cm. Therefore if you want it on full because it is so hot, the person sleeping on that side must except strong wind into their face all night. The beer we were served was expired in 2022, when we asked for a non expired beer they didn't have any cold ones. This to me was completely unacceptable and below standard for what you are paying. Only one flask of water is provided for your stay. The food was exceptionally average. There was barely enough to feed everyone and given they force everyone to sit together at one table (even though you would prefer a romantic night with your partner) it was very awkward when the food started running out and they did not offer more food. We were suppose to have stayed 4 nights but decided to leave after the first night as the place was completely sub standard. The cost is extravagant for what you get. If it was cheaper it would be justified.

The staff were excellent and friendly, I could not fault them. They tried their best in everyway

Stayed in May 2023

the swimming pool was green instead of blue as advertised with mosquitoes and not swimmable at the end of 12 hour game drive in 34 degree heat. food was poor. no choice. communication of basic items such as wifi. wifi advertised but did not work. ants real problem especially for the children. minimal central facilities. game drive $1500.00 USD.

some of the staff were great. tents were good, need to fix zips on doorways. other guests were great

Stayed in April 2023

Peaceful after a long journey through Africa - a perfect stay before heading into cities again. Staff were professional, friendly and ever so lovely.

Stayed in January 2023

We were welcomed by staff Hanna. Very arrogant, rude, unapproachable. After telling her that our car broke down and we were several hours late for the check-in at the lodge, we had no empathy or courtesy from her side and she simply handed two welcome drinks to us without saying a word. During dinner, again Hanna welcomed us with an unapproachable demeanor and asked us what do we want to drink in a very disrespectful manner as if we were staying in a Backpackers lodge. When asked for wine, she simply said “white or red?” and served us some average red wine without even asking if we had any preference for the country/region/grape. An absolutely horrible dinner experience due to staff Hanna. During breakfast, we were welcomed by the female Chef and she was extremely warm and welcoming, preparing a wonderful omelette for us (thank you). Overall it has potential but it needs appropriate staff to make it worth spending this amount of money. I would recommend with different staff with proper manners and training welcoming guests.

Beautifully located property by the Boteti River with River views. New and comfortable tents with outdoor showers and comfortable bed and high-quality bed linen. Very pleasant mokoro (canoo) ride in the river.

Stayed in December 2022

Great location, just what we wanted. Very friendly staff.

Stayed in July 2022

Nothing! Everything was perfect. Even the difficult road with our small car was a nice adventure!

An amazing place with a wonderfull team! The food, the hospitality of the people is so great! Annah is such a lovely host and made us enjoy our stay!

Stayed in July 2022

A hidden gem, not that easy to find, but definitely worth the effort.

Stayed in April 2022

Worst stay in Botswana. From the main road there is no signage as to where to turn off, I believe the sign was run over 5 months ago and still not replaced, the camp is located in the middle of community grounds with cattle and goats roaming freely on in the camp, accompanied by the ringing of cattle bells around their necks throughout your stay. We arrived with no one at the lodge, 20 mins later a lady popped out who said she went for a mid day shower. This after we had advised in advance when we would arrive. The receptionist/hostess was poorly spoken and had no knowledge of the activities we had booked through their camp. The lady whom you book through Nedine was not on the facilities and located elswhere which made communication extremely difficult, she did not answe my phone call when we had questions. We were 45 minutes late for our scenic flight over the delta, as we had pre arranged and paid for a transfer to the airport and missed our prebooked mokoro river ride without any explanation. We had booked fishing for the next morning with the lodge but no one at the camp could give us instructions as to times and where to go. We had asked for a refund and cancellation of our stay but they would not acommodate us, so we ended up staying the night. The tens and facilities are fairly new and in good condition. Tents are quite close toe each other so you hear everything from the tent next door. Staff was up at 4 am shouting and bashing and being noisy. Other guests had to leave at 4.30 for an activity, the vehicle was idling right outside out tent for the better part af 30 minutes at 5 in the morning. We were three different guest parties and we were all disappointed. The other guests had pre booked vegeterian meals which was not catered for.

Tents was new and neat, clean linnen and towels.

Stayed in April 2022

Quite simply, stay here!!! It's so beautiful in the middle of the bush not far out maun, the food is absolutely exceptional. You feel like you're getting the real botswana experience. The staff are so friendly and welcoming and when it come to arranging trips for us they were so accommodating. I highly recommend boteti!!!

Stayed in March 2022

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Stayed in September 2023

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Stayed in May 2023

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Stayed in July 2023