Plot 2239, Chobe River, PO Box 226, Kasane, Botswana
#6 of 11 hotels in Kasane
Guests' ChoiceBased on 85 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.5
Value for money
7.5
Free WiFi
9.6
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End of dialog contentReviewed: 28 May 2024
Emil
South AfricaThe service at the bar and restaurant was very slow.
The spa and rooms were excellent. The view from bar and restaurant was fantastic.
Stayed in May 2024
Reviewed: 28 April 2024
Vijayanesan
United KingdomGood choice of food served at th restaurant.
Stayed in April 2024
Reviewed: 23 April 2024
Deborah
United KingdomNothing at all everything was perfect
Breakfast way too perfect, location fine, staff extremely friendly and very helpful, food to die for. Cleanliness is too much
Stayed in April 2024
Reviewed: 2 April 2024
Keakopa
BotswanaThe Hotel was a bit on the expensive side, but all round nothing to complain about
The food was great, made even better by the scenery. The view was amazing
Stayed in April 2024
Reviewed: 27 March 2024
Kagiso
AustraliaInternet-WiFi was a bit slow
The friendliness of the staff
Stayed in March 2024
Reviewed: 22 March 2024
Jerome
United StatesI had lots of problems getting a good WIFI connections, good verity at the buffet but food was barley warm. Some tours were not available at the tour desk based on the minimum required people.
Great staff great location set on the river
Stayed in March 2024
Reviewed: 2 January 2024
Paavo
NamibiaThe bathrooms were not as clean
It’s spacious and the view was exceptional
Stayed in January 2024
Reviewed: 28 December 2023
Charmaine
South AfricaSometimes travelers knock on windows of the rooms, which can be a safety issue.
It was very clean and had very nice view of the Chobe river.
Stayed in December 2023
Reviewed: 27 December 2023
Samantha
United KingdomBeautiful breakfast, friendly and welcoming staff and amazing room with a good view. Bonus was the animal visiting everyday
Stayed in December 2023
Reviewed: 25 October 2023
Jeanne
South AfricaThe food on the a la carte menu was hit or miss. My lunch wrap was great, but my son's pizza was not. Rather stick to the buffet at night and basics for lunch from the pool menu like wraps or burgers. Pool menu also better value for money than main restaurant menu.
The breakfast buffet was amazing with views from the restaurant over the Chobe river. The activities desk was extremely helpful and organized a private birding boat trip for us with a birding guide as well as a full day drive to Chobe National Park with lunch. The sunset cruise departing directly from the hotel is also recommended. Our family room was spacious, modern and clean.
Stayed in August 2023
Reviewed: 6 October 2023
Vushe
IrelandCheck in could be a lot faster...
The best location in the world for holidays. The food was second to none. There is wildlife everywhere around the hotel, truly in touch with nature.
Stayed in October 2023
Reviewed: 26 September 2023
Masego
United KingdomNone
It’s beautifully built, it looks so unique and outside this world.
Stayed in September 2023
Reviewed: 25 September 2023
Goitse
BotswanaI forgot my trainer shoes on the car parking lot and never found them
It is a beautiful site with a river view and calming atmosphere with a nice breeze from the river
Stayed in September 2023
Reviewed: 31 August 2023
Marius
South AfricaWe were hosted in the furthest cottage/room although loads of space were available closer to the main area. Seems this is the place where the security guards sit and chat the whole Nite. We had dinner which was extremely disappointing. My wife ordered a baby chicken, it was the size of two matchboxes. We asked the waiter beforehand if the dish was filling. The waiters clearly did not know the menu. Extremely disappointed in such a highly rated hotel.
Location was good breakfast was good
Stayed in August 2023
Reviewed: 28 August 2023
Alexander
United KingdomLunch buffet was expensive
Proximity to river
Stayed in August 2023
Reviewed: 21 August 2023
David
FranceThe two persons at the bar , the one with the amazing view on the river, seemed really lost and to get some food was super long. The regular pool was closed.
I loved the view from the bar but also from the room. I loved the room space, the housekeeping team was good and preparing the mosquito net over the bed every night, the spa was great. Max’s massages were amazing. The whole personnel was helpful.
Stayed in August 2023
Reviewed: 2 June 2023
Jane
South Africarooms a bit tired. we had to be moved as the room had a sewerage smell.
location
Stayed in May 2023
Reviewed: 8 May 2023
Ian
New ZealandBar hard to find service often
Location is great. Buildings are amazing. Food excellent.
Stayed in May 2023
Reviewed: 30 April 2023
Schalk
South AfricaLocation is a bit out of town, remote.
Friendly staff, neat building and gardens. Lovely infinity pool.
Stayed in April 2023
Reviewed: 26 April 2023
Keitumetse
BotswanaExplanation as to what one can take as a sovinier
Upgrade to auto sanitary systems
Stayed in April 2023
Reviewed: 6 November 2022
Khumo
BotswanaNothing
location. clean
Stayed in November 2022
Reviewed: 27 October 2022
Marlissa
Estoniathe room is very outdated (especially the bathroom, have a very strong drainage odor). there were coffee (or something else?) stained everywhere on the floor. pool is dirty. they also put the sprays for cleaning and mosquitoes very visible and reachable to kids (very unsafe!)
the location and the amazing view to the river we also really liked the meals!
Stayed in October 2022
Reviewed: 6 September 2022
Susan
South AfricaNothing at all
Staff attitude, very pleasant
Stayed in September 2022
Reviewed: 2 May 2022
Sharon
United StatesThey need to have complimentary bug sprays in each room as the mosquitoes were brutal. That kinda put a ding on the comfort level. Other African hotels we’ve stayed at have them available complimentary in their rooms.
I liked how attentive the front desk staff were as well as our assigned housekeeper Dikitso. She was exceptional & very kind-hearted. She even found my USA-ID outside our door which happened to have accidentally fell out of the wallet from the previous night while removing the room key. She did a wonderful job cleaning our rooms during our stay. We recognized her dedication and hard work. Thank you Ms. Dikitso.
Stayed in March 2022
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