Garden View Estate Close House number 32455, Francistown, Botswana
#9 of 22 hotels in Francistown
Guests' ChoiceBased on 60 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.1
Facilities
7.6
Staff
8.7
Value for money
8.3
Free WiFi
6.5
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Showing 1 – 25
Reviewed: 29 January 2024
Agrineth
BotswanaNothing at all
Everything is as advertised
Stayed in January 2024
Reviewed: 29 January 2024
Nicci
ZambiaYou can only pay cash, which is not very convenient
The staff were very friendly and accomodating
Stayed in January 2024
Reviewed: 6 January 2024
Jeremy
Finlandthey have an ant problem, to the point where the tile floors in our room were undermined, loose, and crumbling.
we found this at the last minute after the place we had booked was a bust (we couldn't find it). fortunately, this place was responsive (after 8PM), and so we had a place to stay. it wasn't stellar, but it was clean where it needed to be (bedsheets, toilet) and was fine for one night... but I probably wouldn't go back.
Stayed in December 2023
Reviewed: 4 January 2024
Virginia
South AfricaThere was no swimming pool and not using the card payment it's an inconvinience to go withdraw money not having a choice.
The Room big and clean
Stayed in December 2023
Reviewed: 27 October 2023
Innocent
BotswanaAlways inform your customers about all the services you offer including wi-fi and breakfast whether it's included in the booking price or the customer has to pay for breakfast.
Was not offered breakfast.
Stayed in September 2023
Reviewed: 14 August 2023
Rebecca
BotswanaRooms weren't ready when we arrived... we left and came back but still waited an hour. We had to ask for towels.
Stayed in August 2023
Reviewed: 10 July 2023
Ntando
South Africanot much
The service from the staff is amazing , thank you so much .The place is located on a peaceful neighborhood and safe for people not familia to Botswana .
Stayed in July 2023
Reviewed: 1 July 2023
Goitse
BotswanaThe staff are rude. They do not know customer care. They change often and the new ones would not even bother to introduce themselves, you end up not knowing whether one is a client or not. The reception desk was empty in the evening and morning for my entire stay, making it difficult to know from whom and where can you ask for help. When I highlighted this to them on my check out day, I was told "You were not a pleasant guest either, just get your staff and go." This was so surprising to me because I was only in the guest house for my sleep at night and would leave in the morning, and there will be no one by the reception. Every morning when I leave, I would lock my room and leave the key on top of the reception desk, whenever I come in the evening I find the room open at all times. When I asked I was told no one can steal, irrespective, this made me so uncomfortable
The rooms are spacious and clean
Stayed in June 2023
Reviewed: 29 May 2023
Magdaline
BotswanaI don't have any regrets, everything was was super! 👌👌
The location is marvelous, secluded, and quite.
Stayed in May 2023
Reviewed: 13 April 2023
Alan
ZimbabweGreat stop over and convenient
Stayed in April 2023
Reviewed: 15 March 2023
Rampa
BotswanaNothing
The room is spacious
Stayed in March 2023
Reviewed: 6 March 2023
Pule
BotswanaOwner should install intercom at the gate. When welcoming visitors, there should be someone to show visitors around the room, explain what is available and what is not. We were not offered internet Wifi connection.
It is located in a quiet residential area. The room setup was what I was looking for. The property is clean and well kept.
Stayed in March 2023
Reviewed: 12 December 2022
Mpho
BotswanaThe television in our room was not working even though mentioned that it's being fixed.
The staff were very friendly
Stayed in December 2022
Reviewed: 11 December 2022
Victor
BotswanaThe room and the bath room
The room
Stayed in November 2022
Reviewed: 6 May 2024
Pontso
South AfricaWhen i arrived,,the guesthouse claimed to have not received my booking yet it was confirmed on Booking.com, The owner lied that he was just an employee. I was made to sleep in small,very hot storeroom,with no bathroom: had to pee outside in the middleof the night,, had to make way for 3 men who had not booked..the kitchen was very filthy with hundreds of baby cockroaches running about,a big one was dead on its back.the dishcloths were so dirty like floor mops
The guesthouse looks nice outside
Stayed in April 2024
Reviewed: 3 May 2024
Keitumetse
BotswanaNothing
Clean and quiet environment
Stayed in April 2024
Reviewed: 26 April 2024
Van
South AfricaMessy builders rubble all over, no coffee making facility, TV did not work, no bedside lamps, no towels, no hand wash soap in bathroom. Noise from TV in adjacent room on throughout the night.
Safe environment
Stayed in April 2024
Reviewed: 24 December 2023
Lucrecia
BotswanaThe bathtub is big unnecessary and not user friendly. Toilet is squeezed in. There was power cut every night which was a huge inconvinient, the glass door did not have a curtain allowing too much light directly into the room very early in the morning. Adjuscent rooms were too noisy very early in the morning.
The room is spacious and the bed is big
Stayed in December 2023
Reviewed: 4 May 2023
Tamisayi
South AfricaOne of the rooms we booked was supposed to have twin beds but it did not. Also we were not aware we would have to use a shared bathroom with other guests, which was not so pleasant.
We arrived quite late at night due to unexpected delays but the staff was accommodating and received us even that late.
Stayed in April 2023
Reviewed: 11 November 2022
France
BotswanaSurroundings are not up to scratch Fairly
Fairly good considering the cost
Stayed in November 2022
Reviewed: 10 October 2022
Mongale
BotswanaSpacious room, well kept. I had not carried any cash and the host went an extra mile to help me go to the nearest atm and cash
Stayed in October 2022
Reviewed: 10 April 2024
Mbote
BotswanaThere are no comments available for this review
Stayed in March 2024
Reviewed: 7 April 2024
Marius
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 19 February 2024
Advocate
ZimbabweThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
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