Plot 74344, Ext 10, Gaborone P O BOX 45006, GABORONE, Gaborone, Botswana
#8 of 25 hotels in Gaborone
Guests' ChoiceBased on 21 hotel reviews
8.5Cleanliness
8.6
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.3
Value for money
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 20 April 2024
Jane
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 4 April 2024
Harward
BotswanaService is great and the property is 5 star
Stayed in March 2024
Reviewed: 21 March 2024
Consultants
BotswanaAircorn
Food and biking
Stayed in March 2024
Reviewed: 8 January 2024
Sandile
South AfricaI had booked a family suite so I was a bit disappointed that we were allocated separate rooms. That was not ideal as I was travelling with a 7 year old and a 10 year old kid.
It was great.
Stayed in December 2023
Reviewed: 8 September 2023
Siyabonga
South AfricaI was overcharged, i supposedly received a 10% mobile discount from booking.com, the rooms were initially supposed to be R96,000 for the whole weekend but my card was chard R99,000 plus R2,500 for fees. This is extremely disappointing and i feel robbed.
The facilities, the staff, the flexibility, the location, the food, the attention to detail. The lodge communicated constantly with us before arrival.
Stayed in September 2023
Reviewed: 30 January 2023
Keene
Botswanait was a short stay
excellent service. the staff is really accommodative. any special arrangements they will go above and beyond and make sure you enjoy. I loved it.
Stayed in January 2023
Reviewed: 27 January 2023
Matshara
Botswanainternet was on and off
The rooms were clean and spacious
Stayed in January 2023
Reviewed: 25 January 2023
Ngoma
Botswanai wished there could be a Tv for incase I want to watch news. but my room had no tv though it helped to keep me and my husband chatting most of the time.
Breakfast was lovely just that it was a bit limited to same things everyday not much variety to choose from.
Stayed in January 2023
Reviewed: 21 November 2022
Olebogile
BotswanaFridge too small, no microwave and phone in the rooms, limited activities
Staff reception, Food
Stayed in November 2022
Reviewed: 28 April 2024
Larona
BotswanaThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 April 2024
Consultants
BotswanaThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 January 2024
Kgomotso
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 2 January 2024
Nomsa
BotswanaThere are no comments available for this review
Stayed in December 2023
Reviewed: 31 December 2023
Leatla
BotswanaThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 December 2023
Malaba
BotswanaThere are no comments available for this review
Stayed in December 2023
Reviewed: 26 November 2023
Mpho
BotswanaThere are no comments available for this review
Stayed in November 2023
Reviewed: 19 November 2023
Pitiko
BotswanaThere are no comments available for this review
Stayed in October 2023
Reviewed: 26 August 2023
Umesh
BotswanaThere are no comments available for this review
Stayed in July 2023
Reviewed: 21 August 2023
Louis
BotswanaThere are no comments available for this review
Stayed in August 2023
Reviewed: 11 March 2023
Bongani
BotswanaThere are no comments available for this review
Stayed in January 2023
Showing 1 – 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content