Plot 32481,Garden view Estates, Garden view estates Francistown, Francistown, Botswana
#24 of 24 hotels in Francistown
Guests' ChoiceBased on 149 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.2
Facilities
7.9
Staff
8.9
Value for money
8.1
Free WiFi
7.5
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End of dialog contentReviewed: 24 May 2022
Seneo
Botswanathe rooms are very spacious and clean. The staff was also very friendly, I will definitely go back
the property is clean and new
Stayed in May 2022
Reviewed: 18 April 2022
Graham
South AfricaFriendly helpful staff, high standards of facilities, quiet area and secure parking
Stayed in April 2022
Reviewed: 6 April 2022
Kuda
BotswanaNo breakfast, this was unfortunate as the last time I stayed there breakfast was an option.
The pool was good, the location was awesome. The staff was really welcoming and the facilities were good.
Stayed in February 2022
Reviewed: 19 March 2022
Shinobu
NamibiaThe room was very big and I liked it
Very friendly staff and very helpful. Was very nice to stay there its neat and tidy.
Stayed in March 2022
Reviewed: 13 December 2021
Dix
BotswanaI cant complain. i suggest wrapping of provided utensils for coffee or tea. a standard transparent plastic wrap will do.
Light points and socket points all enough and working in good order. floor area space was spectacular. Galore sitting space with options provided of course. more than enough clothing closet.
Stayed in December 2021
Reviewed: 22 October 2021
Roy
South AfricaAccommodation and Breakfast was average. The quoted price only included breakfast for one and whether it was worth the extra 75BWP is debatable
Secure parking as the property is some distance away from the main roads (A1 & A3) and shopping areas and restaurants. (We made a last minute booking)
Stayed in October 2021
Reviewed: 4 October 2021
Kissoondoyal
Botswana-broken bathroom rails. Water spilling over the floor -light in bathroom was not working upon arrival.Requested to the lady receptionist to assess but got help well after -missing belonging after room cleaning not found. -a specific lady receptionist has been constantly asserting rude and false claims against the two guests and their close friends who came to visit their farewell were rudely forced to leave due to some noise in the room from football games on TV. It was a Double room booked for two a two night stay fully paid by the guest but claims of too many people (4) in the room at a certain time. Respectfully we courteously agreed with receptionist that guests will be by the pool and wait to be droppeI. There was a very disappointing and unnecessary conflict between one lady receptionist and the paid guests. Video evidence of the whole conversation of agreement to drop the other friends off but was suddenly ordered my keys to the room and upset the guests and felt the need to tell the security to remove my belongings without my consent. We were obviously confused but very frustrated with her arrogance and poor communication towards us and we clearly told her that we would only leave if I got back my refund or part refund as I paid for the second stay prior. As a guest of foreign origins I was upset by her customer service and treatment towards the other guests as they sat and waited in my vehicle outside the premises and the weather started deteriorating and heavy storm was approaching. Regardless of my request and her inability to respond to my questions I had to video record and ask to speak to the manager ofproperty to resolve this issue in a respectful manner. Non compliant on any proof or name tag details, to our reasonable doubt she said she was the boss. Her rude response upset us so told her consumers and labor will attend to this situation and her actions had to be recorded. She seemed panicked and called police, falsely accusing us of threats.
-Location -reasonable price -pool,yard,security guy
Stayed in October 2021
Reviewed: 16 June 2021
K
BotswanaShowers without proper doors
The location and staff
Stayed in June 2021
Reviewed: 6 June 2021
Bokang
BotswanaBathroom doesn't have a window or extractor, the door between bathroom and bedroom is a closet type with huge gaps at the bottom giving communication between the two rooms. Swimming pool is just so small and not maintained. Bed not so comfortable. External paint not as attractive as in the pictures. Only 1 tv channel worked properly. In a nutshell, it doesn't correspond to the amount paid per night
The staff was quite friendly.
Stayed in June 2021
Reviewed: 7 August 2021
Anonymous
BotswanaThe fact that its hard to get public transport
The quitness and their customer service
Stayed in August 2021
Reviewed: 24 July 2021
Anonymous
South AfricaNothing
Always friendly and willing to help
Stayed in June 2021
Reviewed: 19 May 2024
Darryn
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 March 2024
K
BotswanaThere are no comments available for this review
Stayed in March 2024
Reviewed: 28 February 2024
Desai
NamibiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 25 February 2024
Goitse
BotswanaThere are no comments available for this review
Stayed in February 2024
Reviewed: 22 February 2024
Goitse
BotswanaThere are no comments available for this review
Stayed in February 2024
Reviewed: 12 February 2024
Delicia
NamibiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 February 2024
Benton
PanamaThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 December 2023
Ntsako
South AfricaThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 October 2023
Witold
South AfricaThere are no comments available for this review
Stayed in October 2023
Reviewed: 2 October 2023
Andre
South AfricaThere are no comments available for this review
Stayed in September 2023
Reviewed: 24 September 2023
Promise
South AfricaThere are no comments available for this review
Stayed in September 2023
Reviewed: 20 July 2023
De
South AfricaThere are no comments available for this review
Stayed in July 2023
Reviewed: 27 June 2023
Logic
South AfricaThere are no comments available for this review
Stayed in June 2023
Reviewed: 16 May 2023
Goitse
BotswanaThere are no comments available for this review
Stayed in May 2023
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