The restaurant personal was terrible, slow, look right at you and not help, passed by without asking if you need something. Food was good, service not so much

The room was great, location was the same, most of the service was good. The girls at the front desk were great as well.

Stayed in April 2024

NA

Perfect location, and a beautiful aesthetic.

Stayed in April 2024

There were flies in our room and at breakfast/dinner (same restaurant for both in the hotel) and while this seemed a little out of the hotel's control, it was not great.

The location is perfect, right on the beach! The staff was super kind and helpful. We used laundry service which was very convenient. The room and bathroom were both STUNNING.

Stayed in April 2024

Great stay and Shantelle was very helpful! :)

Stayed in April 2024

Master bedroom needs blackout shades due to very strong street light

Excellent

Stayed in March 2024

The bed was so creaky! Everything else was lovely. Restaurant was beautiful but the food was so so .

The location was fantastic. The staff were very very friendly and helpful, even planning easter events and getting the kids involved. Beach was clean, everything well maintained. Decor was fantastic, people so friendly. pools were nice. really enjoyed our stay and would stay again in a minute!

Stayed in March 2024

A little heavy on the kid side but we are empty nesters and we do enjoy seeing families having fun.

Right on the beach, paddle boards, kayaks and inner tubes (as long as others return them), dock with rope swing, nets and jumping platform.

Stayed in March 2024

Nothing

So beautifully maintained, great amenities and beautiful setting

Stayed in March 2024

Breakfast was not great. We had chix/waffles, pancakes and burrito, which were all undercooked. However, they did not charge us for the breakfast which was much appreciated. The kitchen was nicely stocked however, the dishwasher was not firmly in place and every time you open it, the whole thing would pull out. The towels were skimpy and there’s no washer and dryer in the villa.

The villa was beautiful. The back had a mini pool and sitting area which was lovely. The lodge itself was great. The landscaping was well maintained, the beach was gorgeous and clean. We loved the complementary use of the bikes, paddle boards and kayaks. The staff was fantastic. Everyone was friendly, kind and professional. We would definitely come back and also stay at the sister resort at Sleeping Giant.

Stayed in March 2024

my only complaint would be the staff seem disorganized, and not proactive or super helpful.

The property is gorgeous. We stayed at the condos at Jaguar reef and had a ton of space. Very modern and updated. Worth the splurge for the plunge pool. Cabanas were nice and usually available. Pool was also clean and not crowded. We love jumping off the rope swing on the pier. We use the free bikes and also rented a golf cart to get around town.

Stayed in March 2024

It wasn't clear that the spa wasn't part of the resort. It was hard to book. The Belize Collection concierge claimed to have booked services for us, but when we showed up at the spa, there was nothing.

Very nicely maintained and clean resort. Loved the water dispensers in room. Air conditioning worked great. It felt very luxurious for the area.

Stayed in March 2024

The food was very mediocre. Breakfast was so so, Lunch was decent, but we ate dinner there on our second night and it was honestly, not good... had no taste - I had a shrimp pasta, it was like pasta with water.... we didnt eat another dinner at Paddlehouse after that - went to town or nearby beach restaurants.

The Lodge at Jaguar Reef met our expectations - location was very nice, beach was relaxing, we used the bikes and golf carts to explore the area around the Lodge, including going into Hopkins for meals and bars. The staff was super friendly and helpful and knew our names, and the water excursions - Island Hopping - was excellent. They had to outsource an excursion to Cockscomb Basin Park for us because there was not enough people to make it a resort excursion (which worked out fine). We stayed in a second floor suite with plunge pool - it had a nice view and was very private.

Stayed in March 2024

Amazing location directly on the beach. Everything including the room is bigger and better in person. The Dock bar is the best place to be to catch the moon rise. Perfect stay in Hopkins.

Stayed in February 2024

Excellent. The village breakfast was fantastic along with the servers

Stayed in February 2024

Everything

Stayed in January 2024

The beds were really hard. I wish we would have had better information about the room as we didn’t realize we had access to fresh water .

Nice location, beautiful amenities with an awesome bar on the water and swim up pool bar. Really nice setting. The staff was awesome and so fun and friendly!

Stayed in December 2023

Hotel staff were all very friendly. Hotel and grounds were meticulously clean. The food at the restaurant was wonderful (particularly the breakfasts!). Great location in near a very cute town with extremely friendly local residents and near a dive shop. Loved the over-the-water ceviche restaurant!

Stayed in December 2023

Communication between the staff members and what was conveyed to us in terms of when somebody would be out to fix something in the room. It took a few hours. AND if you plan to go on any excursions, make sure you know they will cancel if you don't have the minimum number of people. We almost didn't get to snorkel just because there were not 4 people signed up. Finally a 3rd person signed up and they allowed the boat to go out after I pushed hard. Really upset me that my entire vacation/tour might be just dismissed because they couldn't make an exception. Other people did say that they missed a few excursions and were refunded because of this problem. Not fair when you think about the costs involved just to get to Hopkins, Belize.

The grounds were immaculate, the condo is very big, the front balcony was huge with the view of the ocean and dock, very quiet and peaceful, everything was very clean.

Stayed in December 2023

Excellent place the best staff ,

Stayed in November 2023

Loved the 2 bedrooms and our own pool. The grounds were well kept and beautiful. Everyone was very pleasant.

Stayed in October 2023

Not much we didn’t like besides the vegan meals were priced the same or more as their seafood and meat dishes. And their was inconsistency with portion sizes, but overall very grateful they even had vegan options.

Everything about the property and staff exceeded our expectations. The 2bd sea view villa with plunge pool was perfect for our family of 5. Definitely get the plunge pool — worth every penny!

Stayed in September 2023

Whirlpool did not work

Great apt style accommodation .

Stayed in August 2023

My only complaint would be I wish they had black out curtains or at least thicker ones. The curtains were white and somewhat thin so the room was light early in the morning.

There are places to eat next door or close by. The staff is very nice and accommodating. The facilities are well maintained and clean.

Stayed in August 2023

No complaints

Beachfront property

Stayed in August 2023