Number 18 Hicaco Ave, 0000 Caye Caulker, Belize
#7 of 25 hotels in Caye Caulker
Guests' ChoiceBased on 533 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.8
Staff
9.2
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 August 2023
Steve
United StatesI cut my foot on a drain in the the bathroom. When I let the staff know about it that morning, they apologized profusely and had it repaired/changed out by the end of the day.
I loved the location of the resort being right in the middle of the strip of activity during the island's lobster fest. We also really liked the location right on the water with lots of lawn chairs set out on the beach plus the facilities own fire pit which was lite each night we were there. A really nice dock was also a part of facility which was very cool and we each of us spent some time out there admiring the views during the day and the tarpon swimming beneath the dock's lights at night. The facilities pool was also much used and appreciated by our family. Free cold drinking water and hot coffee were also available throughout the day in the office & was much appreciated.
Stayed in July 2023
Reviewed: 14 August 2023
Keith
United KingdomThe roof top bar was closed for this part of the season, which was unfortunate, as it was lovely!
The lady helping us at check-in was excellent, she really helped us a lot and sorted out our room immediately when we had an unfortunate maintenance issue. The hotel is lovely and the pool was great, with easy access to showers, which was very helpful after check-out!
Stayed in August 2023
Reviewed: 11 August 2023
Aieda
United StatesHard bed
Cool fire pit, great staff, nice pool.
Stayed in August 2023
Reviewed: 24 July 2023
Brodie
United StatesNothing...
Perfect location! Staff was amazing!
Stayed in June 2023
Reviewed: 23 July 2023
Iwan
United StatesNothing
Close to everything including the water taxi
Stayed in July 2023
Reviewed: 20 July 2023
Vera
United StatesEverything was good. The staff was friendly. The hotel was excellent and in a very good location. I will definitely stay there again. I truly recommend this hotel.
Stayed in July 2023
Reviewed: 16 July 2023
Mark
United StatesThe bar and restaurant were closed for the off season.
Clean rooms, strong wifi signal, cold a/c, safe in room, friendly staff.
Stayed in July 2023
Reviewed: 15 July 2023
Jeffrey
United StatesIt would have been nice to have a refrigerator in the room. I understand some rooms have them.
Excellent location, wonderful staff, delightful hotel with its own favorable personality
Stayed in July 2023
Reviewed: 4 July 2023
Brittany
MexicoNothing!
Location - right on the beach Friendly staff. Spacious room. Lots of amenities
Stayed in June 2023
Reviewed: 25 June 2023
Michael
IrelandSadly the rooftop restaurant was closed
Great location, nice friendly staff
Stayed in June 2023
Reviewed: 13 June 2023
Silvia
United StatesNothing
Everything
Stayed in June 2023
Reviewed: 12 June 2023
Larry
United StatesLocation
Stayed in May 2023
Reviewed: 11 June 2023
Alexandrea
ColombiaLoved my stay here. Only suggestion is to have shade/umbrellas on the beach area
Stayed in June 2023
Reviewed: 9 June 2023
Toufik
France-no breakfast -this is not related to the hotel but we get bored in caye caulker (we stayed 3 nights), there is nothing to do or to see + the seaweed smell was horrible.
-friendly staff -big Space of room
Stayed in June 2023
Reviewed: 3 June 2023
Rachel
CanadaWasn’t a huge issue but the wifi was pretty slow
The staff were super friendly, the room was big and the pool was lovely! Rooftop bar had great views :)
Stayed in June 2023
Reviewed: 25 May 2023
Thuc-doan
United Statesshowers need an update
la isla is very central to everything; the value is wonderful and you get a private beach
Stayed in May 2023
Reviewed: 22 May 2023
Joseph
United KingdomWifi didn’t reach the rooms
Wonderful staff, nice pool, free use of kayak and paddle boards, and an excellent location close to the ferry terminal.
Stayed in May 2023
Reviewed: 18 May 2023
Adelaida
United StatesLocation
Stayed in May 2023
Reviewed: 9 May 2023
Terri
United StatesThe beds were pretty firm. Some of the walls inside the room had peeling paint. There was also a few palmetto bugs.
Location, outdoor pool. Beautiful aesthetic exterior. Very well-maintained. Staff was very very helpful.
Stayed in May 2023
Reviewed: 7 May 2023
Kim
Germany-
most amazing staff. clean rooms. nice pool and great view from the rooftop bar.
Stayed in May 2023
Reviewed: 30 April 2023
Duncantegner
South AfricaNo coffee in the room
Stayed in April 2023
Reviewed: 27 April 2023
Minerva
Belizedouble room was a bit cramped for space; would have been nice to have access to a microwave; shower/shower curtain set up was not the best - the floor got very wet during showers.
beachfront location; skytop restaurant - excellent view especially evenings (sunset); evening bonfire; proximity to main areas on the island - walking distance from Ferry Terminal.
Stayed in April 2023
Reviewed: 26 April 2023
Gretel
Panamaone day i woke up to a dead cockroach on the bathroom corner, but it was cleaned up during room service.
Great location, in the middle of everything. My room was bigger than I expected, and a really comfy bed after a day of beach and sun!
Stayed in April 2023
Reviewed: 23 April 2023
Shreedipta
United KingdomRight next to the beach and super close also to the water taxi station. Rooms were spacious and the hotel has a lovely pool, hammocks, free kayaks and more!
Stayed in April 2023
Reviewed: 19 April 2023
Carla
CanadaEnjoyed the fire pit that was attended to every night.. Great location to everything. Appreciated the available filtered water in the office and made use of the kayaks.
Stayed in April 2023
Villard-de-Lans, France
Saint Petersburg, Russia
Suratthani, Thailand
Appietto, France
Novi Vinodolski, Croatia
Istanbul, Turkey
Antwerp, Belgium
Issel, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content