Needs updates / renovation to be a true 4 star hotel. Quite far (45min) from San Pedro.

Authentic boutique hotel / resort with cabins directly on the water. Very good food. Large rooms and direct beach access. Friendly staff. Beautiful garden. Clean.

Stayed in April 2024

N/A

Staffs here treat you like a family, we were sad leaving at the end of our stays. The property is very clean, secluded, you feel like on a private island. Very quiet and private, it gave the true serenity we were seeking. Cabanas are roomy, ours had two queen beds with rooms to move around. We truly enjoyed the facility, the food was the best on the island.

Stayed in November 2023

The road to get there was rough and mosquitoes were terrible at the resort.

The ambiance was nice. The rooms were nice. Staff was wonderful especially Aaron from the bar.

Stayed in November 2023

Everything

Stayed in November 2023

Too far from everything and the roads were terrible

The staff was amazing! And the rooms were great! Very cozy

Stayed in October 2023

Staff was wonderful & the restaurant was amazing.

Stayed in September 2023

Nothing!!!

This place was truly amazing! Everyone from pickup to checkin to the bartender was fantastic. The food was excellent. The dive shop was the best! Everything was spot on!

Stayed in September 2023

The only thing that we didn’t like were how bad the mosquitoes were. We didn’t realize they had a thing to light to repel mosquitos that they kept at the front desk that we could have used in our rooms but no one told us about them! Other than that the stay was amazing.

The food here was amazing, it’s a very pretty resort with great staff and we loved the pool and being able to do excursions from the dock at the resort.

Stayed in August 2023

it’s difficult to get to, a long bumpy ride in a golf cart

it was secluded with beautiful scenery by the ocean

Stayed in April 2023

We were bummed that we couldn't use the beach due to the seaweed, but that was an issue all along the east side of the island-- not resort-specific.

The resort was very picturesque, well-maintained, and comfortable. The staff was friendly and responsive. We had breakfast there daily and dinner one evening, which were tasty. We rented a golf cart, which we used to get around the island. I recommend that since the resort is about 30 minutes outside of town.

Stayed in March 2023

We had a very comfortable stay, however, the property could be updated a bit more. Also, the seaweed kept us out of the ocean. That didn’t stop us from enjoying the beautiful pool and gorgeous weather!

Secluded and quiet. Exceptional staff!!! Incredibly helpful, generous, and professional.

Stayed in February 2023

the sea weed. apparently there are times of the year when it is really bad...not Jan-Feb thankfully

Probably one of the best beaches on the island and the property is exactly as represented in the photos. Room was great and the staff were accommodating and friendly

Stayed in February 2023

Nothing.

The Portifino restaurant had excellent breakfast, lunch and dinner. They had fresh fruit and freshly caught seafood. The service was excellent and the prices were fair. They had direct access to the beach. The pool was beautiful. The rooms were generous in size. Daily housekeeping. The property was well maintained. It was quite but very nice. I would definitely recommend this property.

Stayed in January 2023

Dinner at the restaurant seemed pricey for what you got. We chose to eat elsewhere for most dinner meals. Breakfast and lunch were great.

Stayed in December 2022

Great staff, beautiful property, great food

Stayed in April 2022

The room cleaning staff was weak. Toothpaste was left on the facet several days, we had to ask for clean glasses. One day a empty bottle was still on the shower floor when we came back. It would have been nice to have the bottled water replaced in the frig. The food was certainly good but the menu was limited.

The wait staff was wonderful, all levels! From the person who seats you to the server. The view was terrific as was the pool. Both the bed and pillows were dreamy, wish I could have taken them home! Coffee and breakfast was my favorite!

Stayed in April 2022

The staff was amazing and easy to work with. Everyone was so friendly and the resort was amazing.

Stayed in March 2022

Our unit (sunflower) had underperforming AC, so the room never got below 25C - not a big deal but made sleeping a bit tough. Little to no hot water in the shower. Drinks are pricey.

Best service I have ever experienced. The staff really makes you feel at home, always going the extra mile (Mark in particular was exceptional). Overall such a beautiful, relaxing place to spend some time. big plus having a dive/tour center on site - the trips we took to Mexico Rocks and Hol Chan/Sharkray Alley were awesome! Food was great and drinks from the bar were excellent and strong. Bar is a fun place to hang out. The upstairs suites (like Sunflower) are huge, with expansive outdoor patios great for hanging out.

Stayed in March 2022

I loved everything!

Everything! Accomodations, the staff, the food, the views, the location.

Stayed in March 2022

Honestly, nothing.

Staff, location, food, drinks, accommodations, surroundings - couldn’t say enough. Amazing place!

Stayed in December 2021

It’s far from town and most other bars, cafes, etc. Just make sure you pre-book a golf cart and it’s manageable though.

The staff were really welcoming and went out of their way to help us. The beach access was really nice and all the food at the restaurant was good.

Stayed in January 2022

It was a little far out of town. The water pressure was very weak. The bathrooms in the main house lower mansion could do with a renovation.

Resort felt like you were on your own little island. Loved the staff loved the resort. The food and drinks were very good.

Stayed in January 2022

The bed was not as comfortable as the reviews had made it seem. The duvet itself was nice but the mattress wasn't the most comfortable. The sheets were are scratchy and not of the highest quality. I would have also preferred to be told ahead of time that there was going to be a wedding on the property the last night of my stay. I did not know that until I was on site and the rehearsal occurred. The wedding party was perfectly kind and quiet, but I was a little upset that the hotel did not inform me that there would be a wedding on site. I couldn't access the beach in the area that I liked to lay the two final evenings I was there because of the rehearsal and wedding.

Kindest staff I've ever experienced. The property was gorgeous and right on the water. The food was incredible. The rooms were large and quiet. I also had access to snorkeling, fishing, and other activities at the dive shop right on the property. As a solo female traveler, it was important that I felt safe at all times, and the staff at Portofino could not have done a better job taking care of me! They even booked my flight from Belize City to San Pedro and back again after my trip. My whole point of the trip was to relax and not have to think about anything for a week between jobs, and it is exactly what I needed!

Stayed in December 2021

The air conditioning would sometimes shut off for a few hours then power back on. We were mindful of being on a small island that can occasionally have power outages that can’t be helped. Nothing an open window or a dip in the pool couldn’t satisfy.

Couldn’t have asked for a better experience! Staff at Portofino had everything covered for us from the time we landed, throughout our stay, and getting back home. We were picked up at the dock for a 20 minute ride to the resort then greeted by friendly staff and a chilled bottle of champagne waiting in our room to celebrate our anniversary. Everything was clean and well maintained each day-the room, pool, beach, and the grounds. The restaurant overlooking the ocean served deliciously prepared meals all day with great attention to detail. Bartenders kept things fun and were able to tip us off to some of the best local spots. We met some people out who were staying at another resort and when we brought them back with us for dinner and drinks they wished they had booked at Portofino in comparison. Everyone knew our names and made sure we always had what we needed or wanted. We felt like family staying there and met some great new friends we hope to keep in touch with after leaving.

Stayed in August 2021