777 King Street East, K7G 1H3 Gananoque, Canada
#8 of 19 hotels in Gananoque
Guests' ChoiceBased on 394 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.4
Staff
8.9
Value for money
7.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Terry
CanadaThe first morning we had a great breakfast, there was plenty of food for the amount of people that were there. The second morning, I believe they were probably short staffed. There wasn’t enough food for everybody who came down for breakfast, and it was very unorganized. Even when the manager came in to assist her staff, it was still very hectic. You can see the frustration on the staff. It was very disappointing.
Convenient location, great staff and clean
Stayed in May 2024
Reviewed: 23 May 2024
Michael
United StatesA little smelly and breakfast room was packed and ran out of food
Good lovation
Stayed in May 2024
Reviewed: 20 May 2024
Nikolai
CanadaExcellent room, friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Maksim
CanadaLooked somewhat expensive, $340 for one night
Clean, spacious, comfortable. Loved spa bath in the room :)
Stayed in May 2024
Reviewed: 14 May 2024
Yong
United States1. The room heating has limitations, max heat setting is 25 degrees. The room temperature can never go above that. If you need a super warm night, you are not going to get it. I was having a bit cold, it got worse because of this. 2. The ventilation fan in the bathroom is very noisy, when I use the bathroom at night, I was worried, my neighbors might be able to hear the fan noise.
Clean.
Stayed in May 2024
Reviewed: 12 May 2024
Carl
United KingdomRooms were exceptionally clean.
Stayed in May 2024
Reviewed: 10 May 2024
Stuart
CanadaNo improvements needed
Breakfast was delayed by a power failure but was very good once it arrived. The hotel is comfortably furnished and close to major points of interest in Gananoque.......also convenient to the Montreal-Toronto highway.
Stayed in May 2024
Reviewed: 9 May 2024
Shu
Canadashampoo position where to mount is little bit high. the bottles are small. the pump is too norrow to squeeze conditioner out. also you can't see in side of bottle. so you don't know if the conditoner is empty or just pump blocked. the lady who works in the kitchen and serve breakfast. she's not friendly and not meet server standards.
check in staffs are nice.
Stayed in May 2024
Reviewed: 16 March 2024
Anne
CanadaClean, quiet, easy access
Stayed in March 2024
Reviewed: 16 March 2024
Lucie
CanadaGreat hotel, great staff and nice pool and sauna. Quiet area.
Stayed in March 2024
Reviewed: 23 February 2024
Jeff
CanadaLots of parking for my vehicle with trailer
Stayed in February 2024
Reviewed: 2 January 2024
Sahar
CanadaElevator did not work,
clean, quiet, breakfast, pool
Stayed in January 2024
Reviewed: 15 November 2023
Janet
Canadawell, sure you've heard this,...price. thought it might be lower this time of year, but know location is year round.
hotel was clean, staff helpful and friendly. easy to get/in out of parking. breakfast was good. overall a nice experience. and i would return
Stayed in November 2023
Reviewed: 7 October 2023
Mary
CanadaThe pool was disappointing.
Staff was very friendly and helpful.
Stayed in October 2023
Reviewed: 20 September 2023
Margaret
CanadaThe breakfast was very good
Stayed in August 2023
Reviewed: 18 September 2023
Sandra
CanadaWould like to see real dishes and cutlery to reduce waste from breakfast.
Breakfast was good. The rooms were very clean Staff was pleasant and helpful
Stayed in September 2023
Reviewed: 6 September 2023
Olga2023
CanadaClean comfortable room, great location, delicious breakfast
Stayed in September 2023
Reviewed: 28 August 2023
Meadows
CanadaThe area was small for amount of people getting their food(food area)
Stayed in August 2023
Reviewed: 24 August 2023
Michael
CanadaStaff great. Room fine. Clean. This is a repeated stay for us.
Stayed in August 2023
Reviewed: 12 August 2023
Omer
Saudi Arabiabelow average breakfast, paper plates, plastic cutlery
location, cleanliness
Stayed in August 2023
Reviewed: 11 August 2023
Markus
NetherlandsPlastic dishes & cutlery in the breakfast room
Comfortable rooms
Stayed in August 2023
Reviewed: 8 August 2023
Kelly
CanadaThe front desk lady when I checked in, no hand soap in my washroom and no cutlery in the breakfast area
Clean and new
Stayed in August 2023
Reviewed: 7 August 2023
Madhvi
Canada.
.
Stayed in August 2023
Reviewed: 28 July 2023
Barbara
CanadaDirty socks were left in our room in the closet:(
Good location right off the highway.
Stayed in July 2023
Malbork, Poland
Nuits-Saint-Georges, France
Sofia, Bulgaria
Clemmons, USA
Fréjus, France
Austin, USA
La Possonnière, France
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content