5630 Dunn St, L2G 2N7 Niagara Falls, Canada
#51 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 511 hotel reviews
6.7Cleanliness
7.3
Comfort
7.2
Location
8.2
Facilities
6.8
Staff
8.5
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 6 May 2024
Jeremy
AustriaParking was not included in the room booking, and it was quite expensive to park overnight. The parking cost was not indicated in the listing
Service was good and friendly, they were willing to hold on to our luggage for a few hours after checkout. Also my credit card was double charged during my booking, but when I realised and contacted them they were quick to refund me.
Stayed in April 2024
Reviewed: 5 May 2024
愛的逃兵史提芬
Canadanth
Location.
Stayed in May 2024
Reviewed: 4 May 2024
Paul
CanadaNo jacuzzi on first floor, tub had dirt ring. Smell in room. No Coffee maker. Tv stations glitched pretty bad. Pay 10 dollars plus tax for parking.
Comfortable beds.accomodated lower floor .Young lady that checked us in was polite and gave us kettle and cups when we asked.Mini fridge cold and microwave available. Ac worked fine.Could do with some updates but good value for a short stay.
Stayed in April 2024
Reviewed: 30 April 2024
Shawn
CanadaThere is lots of parking but they charged me $10 for parking should be noted ✅️ clearly on the booking site
OK place friendly staff
Stayed in April 2024
Reviewed: 26 April 2024
George
CanadaDelayed a little bit
Everything was ok
Stayed in April 2024
Reviewed: 18 April 2024
Hof
CanadaNothing against the staff, as the lady at the desk did her job and was willing to help, but this was an emergency stay for me and the fact that, when I booked this online, I decided to opt for the 'pay at check in' option, instead of the pay now, I was required to pay a $200 cash damage deposit, upon personally checking in. The reason given for this was because I only had a debit card at hand and i was told that their machine did not allow a debit card to be used as a form of pay for a deposit. As stated, this was an emergency stay and due to circumstances I did not have any credit card or form of ID on me, which made it very difficult to obtain a room. It should be a standard that debit cards are accepted as all forms of pay at any hotel, since it is directly withdrawn from one's account. The fact that it was already late, I did not have the financial means to stay at a pricey hotel for just a bed to sleep in, and that there were very few options for something reasonable, caused some major anxiety and stress, which I really did not need on top of the circumstances.
The lady at the front desk was courteous and willing to help, and was, after some checking, able to provide a room.
Stayed in April 2024
Reviewed: 15 April 2024
Aimee
United StatesThe parking lot was always full we felt we had to walk everywhere fear of losing our spot
It was close to everything we wanted to see
Stayed in April 2024
Reviewed: 13 April 2024
Wells
United KingdomIt was fine for what I paid for it.
Good location and very good value.
Stayed in April 2024
Reviewed: 25 March 2024
Blowes
CanadaThe heat did not work properly, so we were freezing the first night. The staff were nice and brought a heater To try to help.
Staff were friendly and helpful, and it was nice and close to the venue we were attending.
Stayed in March 2024
Reviewed: 22 March 2024
Schandran
CanadaNo toilet tissue holder in the washroom.
The room was neat and clean. The customer service was very good. When I asked for a stove and some extra cloth hangers, the staff provided them without any hesitation. Good value for the money we pay.
Stayed in March 2024
Reviewed: 19 March 2024
Lucy
CanadaIt was okay a little far from event I was going to.
Decent room and good space.
Stayed in March 2024
Reviewed: 18 March 2024
Vanheukelom
CanadaThe bed was sort of uncomfortable at times.
The jacuzzi was awesome and I loved that we had a Roku tv with Netflix as well.
Stayed in March 2024
Reviewed: 25 February 2024
Carlos
MexicoThe duvet for the bed were a bit old and firmer pillows would be better. Also we would suggest to have a small coffee maker in maker in the room and a rubber mat inside the room so when you enter room with snowy shoes you can take them off and place them in there, that floor gets very slippery when wet.
The space of the room was very nice, we also liked the fact the electric kettle, and microwave. The TV package in our room # 201 was great, we could watch nexflix movies that night of our stay.
Stayed in February 2024
Reviewed: 29 January 2024
Arnold
CanadaNo heat in main room only heater working is a small heater in bathroom
Clean
Stayed in January 2024
Reviewed: 14 January 2024
Daniel
CanadaThe towels had something black like dirty but I guess this is cause people throw it in the floor
The jacuzzi
Stayed in January 2024
Reviewed: 9 January 2024
İşler
United StatesIt was Little bit cold
Staff was really nice
Stayed in January 2024
Reviewed: 27 December 2023
Duo
CanadaLocation and friendly staff.
Stayed in December 2023
Reviewed: 5 December 2023
Hope
CanadaNice, quiet and clean motel
Stayed in November 2023
Reviewed: 27 November 2023
Melissa
Canadaroom was a bit outdated; the bed wasnt the most comfy. the room smelled like bleach (not a bad a thing for cleanliness), but the smell can be nauseating/headache inducing for some. id suggest airing out the room for awhile after cleaning.
close to the falls, seems like a quieter part of town, and reasonably priced.
Stayed in November 2023
Reviewed: 12 November 2023
Fiaz
CanadaThey charge an extra $10 for night parking. So it is better to get a good deal with other hotels compared to motel. Eg. If u paying 54 +10= 64 , put $6 more and book with a nice hotel. Next time, I will book wirh hotel compared to the motel that charges u extra, just like hidden costs.
The reception girl was an amazing person.
Stayed in November 2023
Reviewed: 2 November 2023
Lizzy
Canadathe carpet outside the rooms was dirty and has very poor maintenance the cigarette smell outside is disgusting the dirty couch inside the room. the price was a elevated for this kind of hotel and breakfast weren't included
The location is great and the room is big, the beds very comfortable and the room was clean. Except a dirty couch that was in there.
Stayed in October 2023
Reviewed: 25 October 2023
Sarah
United KingdomThe shower was cold but i suppose it was a wake up call!
Cheap and cheerful, but its a clean comfy bed in an excellent location.
Stayed in September 2023
Reviewed: 1 October 2023
Bachir
CanadaNo dishes
Good price & 10 min from falls
Stayed in August 2023
Reviewed: 30 September 2023
D
United KingdomTatty decoration. Not good for public transport traveller as long walk to nearest convenience store to get milk, food for breakfast, etc.
Located within easy walking of the conference centre and several restaurants. Wifi good. Bed comfortable, plumbing worked, kettle and fridge provided.
Stayed in August 2023
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