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Reviews of Ace Hotel Toronto 4 stars

51 Camden St, M5V 1V2 Toronto, Canada

#22 of 111 hotels in Toronto

Guests' Choice

Review score

Based on 248 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 28 April 2024

    9.0
    Peaceful, environment with hipster vibe. Not like standard business hotel so a great change.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    Lack of USB ports and my view directly into the condominium living/bedrooms.

    Service in Alder great and bar service in lobby.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Beautiful and modern hotel!
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Hard to find a spot to eat when 99% of the spots were taken by people working on laptops We could hear the noise from the corridor

    The location was great! Beautiful and modern architecture Good food! The rooftop

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    uncomfortable beds not the cleanest

    the main restaurant

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The Lobby and Rooftop Bar was always full, not able to use.

    Location was amazing!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Beautiful room in great location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Amazing building, comfy bed and great customer service

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    THE trendy hotel to stay at in Toronto
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights

    No coffee in the room is disappointing, with no free coffee offered in the lobby etc. Teas were also $3 a pop which feels very cheap from them when this clearly an expensive hotel.

    Very stylish and trendy hotel. Really comfortable beds and a lovely view of the dog park across the road. This hotel just oozes cool. Really fantastic rooftop bar too! Great location for exploring Toronto with lots of cool bars/ restaurants within a few minutes walk.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Will come back next time.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The room is so well decorated. Love the guitar (almost go buy one). The shower supplements are all made from the hotel itself, the smell is so good. The bar at night is a must try, food is so great! (although a bit louder than we expcted, it is ok) Really good experience.

    Stayed in February 2024

  • Reviewed: 1 April 2024

    9.0
    Really enjoyed it. Would definitely come back.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Originally on the fourth floor and could hear the dogs from the dog park across the street but asked to move to a higher floor and was accommodated.

    Quiet hotel with great aesthetics.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    The design and decor was not only beautiful it was also practical for the room to be quiet and the neighbors not audible. Great music all around the hotel. Wonderful in room service and an excellent bar and restaurant within the Hotel.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    The gym us very small and not very functional

    The hotel vibes are great. Really liked its design and atmosphere. The Bar and rooftop are very nice always with happy people good drinks and food.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Need full length mirror in the room. Only small mirror in bathroom. Also poor layout of bathroom and dark, need better lighting in bathroom for doing makeup.

    Very clean and great bed

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Simple, warm, modern room. Loved the view!
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Super crazy loud music when checking in. Couldn’t hear the staff. We were shouting over the music. Can’t be good for their hearing.

    Lovely modern room. Bed was comfy. Loved the soaking tub.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The cafe downstairs is always filled with remote workers and there was no room to grab a coffee on all 3 days we were there! Quite disappointing but not the end of the world.

    Room was beautiful, staff, the restaurants and location!

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Centrally Located Hipster Paradise
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    Nothing

    Prime location, amazing staff, very clean and well appointed rooms, vibey lobby bar with great food and drinks, hot rooftop bar

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Staff very accommodating in a desperate moment
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Hot water was a bit lacking -- there was hot water, but then it would cool off a bit and I'd have to turn it up. I was on the 13th floor and the thumping bass wasn't ideal. Was only some songs ... (I was warned about potential noise , but it was the only room that was available for early checkin, so I can't really complain....)

    I was very unwell upon arrival and the hotel accommodated me by allowing me to check in several hours early. I was so desperate to have a shower and get in bed, so I could not have been more appreciative.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    A stunning hip and modern hotel close to Queen street!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee in rooms, no microwave, parking is additional cost.

    Stunning modern property, very hip design with super cool musical touches like the radio playing jazz when I walked in and a guitar in the room! The room was spacious and so comfortable with city views, free WiFi, fully stocked bar and fridge, close to Queen street, 2 bars and a restaurant on site.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful property and friendly staff

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Always beautiful!
    • Business trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Fitness centre

    Design Atmosphere Terrace Lobby and restaurants

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Hospitality is an art
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The reception and reception staff. Completely indifferent. The bathroom/ shower setup. The fact that we looked forward to enjoying the rooftop cocktail bar, but were told it was closed without notice

    The architectural design of the west entrance. The superbly comfortable bed.

    Stayed in February 2024

  • Reviewed: 27 December 2023

    8.0
    Different.
    • Business trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No free coffee in lobby

    Creative design

    Stayed in November 2023

  • Reviewed: 26 December 2023

    10
    Scandi style and a great location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant was a little 'over the top' for my liking. Our fellow diners seemed very 'fashionable' ... and a little 'full of themselves! Food was ok but not great for the price. A place to be seen I think!

    The 'scandi' wooden design aspects of the hotel give a fresh and unique ambience. The location was great for sightseeing whilst being in a quiet neighbourhood. Staff were all excellent.

    Stayed in September 2023

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was super cozy and felt like our very own luxe apartment! There were lots of amenities and food onsite, so it was a proper staycation.

    Stayed in October 2023

  • Reviewed: 9 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Rooms are a bit dated and you can hear all the noise coming from the hallway. We couldn't hear noise from outside but it was annoying every time guests would come out of the elevator having a conversation.

    Very well located hotel in downtown Toronto. It is close to several nice restaurants and bars and at walkable (15 min) distance to most attractions. Hotel lobby as well as the rooftop bar have an amazing atmosphere. Service is outstanding. Bedding linens are pure cotton comfort.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room
    • Stayed 5 nights

    Wonderful hotel. Beautifully-designed, great bars and superb restaurant. Excellent staff always prepared to go the extra step

    Stayed in November 2023

Showing 1 – 25

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