The waitresses at Evangeline. Customer service from two of them was poor.

The hotel is very stylish and I liked that there was a good restaurant for brunch and a cocktail lounge. Front desk staff and restaurant staff were very friendly.

Stayed in February 2023

Beautiful space, very stylish and in a perfect location. Great bar and restaurant too!

Stayed in January 2023

The bedside reading lights are not comfortable. To far to turn off when in bed. Hang too high overhead as opposed to being on the side and can’t be re-angled.

The staff were excellent! Our breakfast was good, English breakfast tea(black) would have made it perfect.

Stayed in January 2023

room was a bit on the small side but not an issue at all - otherwise no issues - highly recommended

Excellent - well worth it - great location and staff, everyone was fantastic -

Stayed in January 2023

1-ply toilet paper….I get the sustainable angle but still, that was a cheap option

Well designed, thoughtful, impeccable taste. staff were helpful, food was delicious, great view of the dog park

Stayed in December 2022

lovely spacious rooms, staff really helpful and friendly. beds comfy!

Stayed in December 2022

Such a beautiful and well curated space. The lobby bar was lovely to enjoy during the evenings. Our room was clean and beautifully designed. I enjoyed the special touches of modern brutalist design everywhere. our bed was comfy and the washroom tub was a joy as someone who doesn’t have a tub at home!

Stayed in December 2022

The fire alarm going off at 11 pm

The atmosphere, lighting, and area were great

Stayed in December 2022

no parking included on property - should be some sort of reimbursement for guests.

the lobby bar and ambience was beautiful! amazing interior and great location while visiting Toronto!

Stayed in November 2022

Tea should be included in every room

the gym was awesome but very hot.

Stayed in November 2022

Some areas had a weird smell, and we had issues with noises from other rooms.

Very well decorated, and the rooms have plenty of space.

Stayed in November 2022

Such a vibe! so beautiful, great food - 10/10 recommend

Stayed in November 2022

i could hear the music from the event that was going on that night. it would be great too if there were more than one mirror in the room especially the double room. no complimentary coffee or tea in the rooms.

Love the retro vibe, the double room was quite spacious, everything was clean. nice decor and even had a vinyl record player (although maybe there should be instructions on how to use it). location is near streetcar stops and near great restaurants. the staff was so helpful and nice to accommodate my group to check in one day earlier.

Stayed in November 2022

Only thing I would say is there needs to be a mirror in the room rather than just the shower. Also, great that there’s a separate toilet to shower but you need to go to the shower room to wash your hands so better if there was a small sink in there

Funky hotel! Loved all the wood. Staff super chilled and an amazing location. Great to see a minibar supporting quite artisanal brands as well

Stayed in October 2022

So these details are not necessarily things I didn’t like, just little observations. The water in the shower was never really hot, just warm and as cold as it was outside at night, I was really looking forward to a hot shower. The other detail was I arrived around 11:30pm, so while the lobby was very lively the kitchen was closed. It was too late to go out and find food so I was lucky that the room has a mini bar and snacks. I was super excited to see they had a ramen bowl BUT no chop sticks or utensils in sight. I made it work because I was hungry but it would be awesome to just have a fork/spoon in the room if there are snacks that require them.

I really liked how private the room felt. I could not hear anyone or anything; especially as lively as the lobby was at night. Robes and the safe, although standard, always a great touch. Big thumbs up for the makeup towel.

Stayed in October 2022

The hot water in the tub was warm at best-- for 700$ a night-- I should be able to have hot water.

Stayed in September 2022

No breakfst.

Nice design and location.

Stayed in September 2022

I do wish there was on site parking. We had to park a block away in a public lot. That was the only drawback. Walking distance to many great dining options too!

Staff are amazing! This boutique hotel is brand new. All the staff members were very professional and friendly, accommodating, courteous.

Stayed in August 2022

Reception

Reception help

Stayed in August 2022

Perfect place, cozy, I love it

Stayed in August 2022

Maybe one of the few hotels GLOBALLY that doesn't provide complimentary drinking water. The money generated is not worth the goodwill lost. Not a fan of the room decor, feels cold and unwelcoming. Bathroom lighting is horrible-No magnifying makeup mirror is the bathroom. The whole retro tile thing and shower curtain is just not great. Feels old and run down.Just a clumsy experience. No floor mat left the second day

Stayed in May 2024

no basics items for stay, such as slippers,toothbrush and toothpaste. Water facilities are terrible, when others using water the shower water temperature goes straight down or up quickly. Staff there are not generally helping us with good service.

decoration and location

Stayed in May 2024

The shower (shower head specifically) was very basic and water went all over the bathroom as if it was a wet room. There was also hair in the shower on checking into the property which showed a lack of cleanliness. The amenities were basic for the price; no coffee machine in the room for example, and the desk was within a wardrobe which wasn’t great for working.

The entrance and lobby were well designed, chic and the staff were very friendly.

Stayed in April 2024

Lobby was packed with people with laptops and looked like a Starbucks

Stayed in March 2024