2230 Dundas Street, N5V 1R5 London, Canada
#5 of 28 hotels in London
Guests' ChoiceBased on 835 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
8.8
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Peggy
CanadaPretty expensive.
Even though it was close to the airport, it was quiet.
Stayed in April 2024
Reviewed: 13 May 2024
Miles
United StatesI wasn't interested in breakfast. The staff were helpful at booking me at the last minute.
Stayed in April 2024
Reviewed: 9 May 2024
Pearla
NetherlandsBreakfast was poor.
Location! The room was comfortable for the purpose od the stay. Was mainly in the room to sleep.
Stayed in April 2024
Reviewed: 7 May 2024
Adam
CanadaIt was good, descent options and the staff kept up to the crowd.
Stayed in April 2024
Reviewed: 15 April 2024
Mary
IrelandTowels at the pool were very thin / small. Limited fresh fruit at breakfast
Breakfast was a buffet , lots of variety and choice both hot and cold variety
Stayed in April 2024
Reviewed: 15 April 2024
Ma
CanadaThe pancake @ breakfast was really hard Coffee was excellent though 😁
Staffs are friendly
Stayed in April 2024
Reviewed: 15 April 2024
Dave
CanadaNothing
Spacious rooms and very comfortable bed with a great breakfast included
Stayed in January 2024
Reviewed: 15 April 2024
Alice
CanadaPerfect location for our function
Stayed in April 2024
Reviewed: 12 April 2024
Nanda
CanadaThe hotel is a little bit away from the city centre, which is actually quite fine when you want to come into and leave London. Other than than, no complains really.
Fantastic breakfast with so many options. The breads were fresh, the juices were tasty, and the pancakes were great as well. I truly recommend Best Western for their stay and breakfast, especially as it's mostly included in the price.
Stayed in March 2024
Reviewed: 11 April 2024
Trent
CanadaThere is NOT a lot of parking if the hotel is full / semi-full. One access door /key-card was not working....while things do happen, for a hotel this should be fixed ASAP.
The breakfast which was included was excellent. Quality and large selection vs many other hotel offerings. Also, rooms were well equipped with modern style and furniture. Bed was very comfortable (semi-firm) and pillows were awesome.
Stayed in April 2024
Reviewed: 6 April 2024
Andrea
CanadaPool needs cleaning! Not water Actual pool!
Very Clean, Great Choices for Breakfast
Stayed in April 2024
Reviewed: 28 March 2024
Cynthia
CanadaNo classy restaurants near by, lack of shuttle after 5pm
clean nice facility - breakfast was excellent - good value for money
Stayed in March 2024
Reviewed: 25 March 2024
Chad
CanadaMore seating at the breakfast buffet would be useful during busy times.
Stayed in March 2024
Reviewed: 25 March 2024
Shirley
CanadaCarpets are looking worn
Location - Staff - service-all excellent. Facility was clean.
Stayed in March 2024
Reviewed: 11 March 2024
Danilo
CanadaThe bedsheet wasn’t clean, the air conditioner was doing some loud snapping every half hour.
Great location, outstanding breakfast and free parking.
Stayed in March 2024
Reviewed: 7 March 2024
Kelly
CanadaOne of the buildings exterior doors did not latch/lock
Breakfast was very good. Friendly front desk staff
Stayed in March 2024
Reviewed: 2 March 2024
Caron
CanadaThe one entry door at far end of building did not lock. Card key not needed to get in as anyone could gain access to hotel and rooms located close to stairwell. Did not feel secure.
Easy to find off the highway, close proximity to restaurants and shopping.
Stayed in March 2024
Reviewed: 23 February 2024
Jill
CanadaWarm & tasty. Good selection
Stayed in February 2024
Reviewed: 22 February 2024
Nordt
CanadaCleaning staff was not very thorough. They came into our room while we were out and changed the garbage and left the garbage bag beside the bin and didn't replace the bags and they took out our towels from the bathroom and put them in a pile on the floor and didn't replace any of them. We had to call for towels. They also left the vacuum in the hallway all day long. Also, the breakfast lady wasn't very pleasant, while replacing the food in the holders, she just expected us to move while we were putting food on our plates. Tables should've been cleaned more often.
Liked the food. The coffee was amazing. Staff were nice while walking in the hallways
Stayed in February 2024
Reviewed: 19 February 2024
Melanie
CanadaI have no complaints
Didn't eat at hotel as we had other plans.
Stayed in February 2024
Reviewed: 12 February 2024
Brenten
United StatesWas able to park for over a week for $30, with free transportation to airport.
Stayed in January 2024
Reviewed: 4 February 2024
Brian
CanadaBreakfast was so so
Stayed in January 2024
Reviewed: 2 February 2024
Curtis
CanadaStaff lingering around hallways, staff frequently smoking outside of exits and cigarette butts on ground, bathrooms not clean (urine stains on walls beside/behind toilet, bathroom floors not swept well, shower curtains visible stains, duvet cover visible stains, climate control fan blowing chunks of dust on furniture)
Airport theme, fireplace and skylight, pool, breakfast
Stayed in February 2024
Reviewed: 29 January 2024
Sarah
CanadaThe breakfast
Location
Stayed in January 2024
Cusco, Peru
Marrakech, Morocco
New Delhi, India
Ayios Nikolaos Sithonia, Greece
Bucksport, USA
San Bernardino Verbano, Italy
Rio de Janeiro, Brazil
Weligama, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content