The hot tub wasn’t working on our second day

Local to most places, clean , spacious and hot tub was good for 1 day

Stayed in March 2024

Fridge needed an air freshener.

Stayed in March 2024

Parking was tight and good luck if you have big car.

The location was great. Close to the grocery and a few cafe restaurants downstairs. The hot tub was awesome.

Stayed in February 2024

The room was a little too small but we got used to it.

The location and the apartment facilities.

Stayed in March 2024

More hooks in the rooms for hanging clothes to dry. This is a ski town and things get damp!

Great room, comfy bed and linen, good kitchen facilities, great location.

Stayed in February 2024

The door to my washroom was broken (the hinge was not functioning). As well, for the price charged, I was disappointed that I had to take my garbage/recycling to the parking level. Would have appreciated just being able to leave it in the room in a garbage bag upon checkout.

Good location. Nice sized rooms.

Stayed in February 2024

I had an adjoining door to the next door Luckily the person kept the same hours but I could hear everything.

The location is good for the free bus to the slopes and to the supermarket and restaurant. The bed was comfortable. Whistler accommodation prices are now extortionate. I won’t be coming back.

Stayed in January 2024

We stayed at 301 and the pull out bed was terrible. It made so much noise it was difficult to sleep. The owner of that room should definitely consider getting a new one. I also felt like the gym could have been open earlier, especially since it’s not managed.

The hot tub, swimming pool and gym were great. Parking was additional but not too expensive. Front staff were helpful. The room was well equipped and clean.

Stayed in September 2023

A little bit noisy with the bars and restaurants at the street.

Nice great apartment. Fully equipped kitchen. Good location

Stayed in September 2023

Location, pool, good sized room and facilities.

Stayed in September 2023

The room was nine and could be of sufficient size for two of us, but it was not too big when we use pullout bed.

Location was great. Heated pool was a excellent addition to our stay. We had spacious balcony and it was nice to to have a dinner there.

Stayed in September 2023

I paid for 3 nites parking,and couldn't find a parking spot one nite,so the guy behind the counter just shrugged his shoulders and pretty much said oh well..can't help yu there....we weren't impressed

Never had breakfast

Stayed in September 2023

Parking is paid and is just over £10 per night.

Really spacious room which is very well equipped for self-catered guests. Bed is very comfortable and property itself is in a great location. Staff were helpful and overall facilities are good!

Stayed in August 2023

The bedding was too small for the bed, and kept popping off! the hot tub was SO SMALL 3 only fits like 3 or 4 people if that

Stayed in August 2023

Parking is very tight! It was also stressful wondering if in fact I would get parking attached to hotel! I would have been very upset to have to park in The public parking ..I pack a lot of stuff!

No Breaky…did I miss something?

Stayed in August 2023

The place is outdated but renovated, but some rooms were not updated to new standards.

The location as it was in the village. Everything was walking distance.

Stayed in August 2023

Housekeeping missed out clearing a couple of towels from the previous stay.

Great location and spacious

Stayed in August 2023

Air conditioner not effective,noisy and smelly,couldn't leave windows open at night due to security and ants prevalent ,very expensive(to be expected there)no fresh air in lifts or corridors

Close to shops,nice room with everything you needed,balcony,laundramat, big tv, Christina ,check in and her husband,maintenance were fantastic

Stayed in August 2023

Parking was separate, small bays. There was no safe in the room. There was no room service.

Great spot, central yet quiet. Had a kitchenette.

Stayed in August 2023

- loud humming from outside during the night (we had to shut the window) - balcony needs some work on it

The flat was very well equipped. We had everything we needed. It was very clean and the location was perfect.

Stayed in July 2023

The hours of the pool, opening at 10.00 is way too late. There was no customer service whatsoever!! Each of the staff on the desk had zero interest in customers which is unbelievable for hospitality.

The location, the self contained apartment, the pool

Stayed in July 2023

the main bed in the room was fairly small. The “anti party” messaging and policies were a little out of hand. We were not there to party and get loud, but by 9 pm the staff was coming out and “shushing” us hanging out in the pool. there was merely laughter and conversations going on. be cautious if you have a voice that carries, or like to laugh with your company.

property was nice. room had great amenities. location was great.

Stayed in May 2023

great location and room had everything we needed,

Stayed in June 2023

Our 2nd visit within a month was not what we'd expected-the arrangement in room 210 was a little odd with a rather dated fold up bed with a fold down table underneath. The chairs and cupboard doors were looking a bit worn and the TV only had cable-not Netflix. There was a jacuzzi bath, but it didn't work. Both rooms were classed by Booking .com as 'Deluxe Queen Studio' and yet they were not of the same standard which was disappointing. My advice would be to get a new sofa bed and upgrade the TV and cooker in room 210. We now know that the apartments are owned separately- a bit like timeshare- and so the standard of the room seems to be set by individual owners rather than Alpenglow. Perhaps this should be made clearer on Booking.com.

Our first visit in room 206 was great-the apartment was well kept, modern and everything worked well. The TV and cooker were modern and the TV had Netflix. The swimming pool, gym and guest laundry were great.

Stayed in June 2023