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  5. Reviews of American Plaza Motel

Reviews of American Plaza Motel 2 stars

2031 Dundas Street, N5V 1P6 London, Canada

#29 of 29 hotels in London

Guests' Choice

Review score

Based on 117 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.4

  • Location

    6.3

  • Facilities

    4.8

  • Staff

    6.3

  • Value for money

    5.3

  • Free WiFi

    3.3

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Showing 1 – 25

  • Reviewed: 19 November 2023

    5.0
    Could use better weather proofing windows and doors
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Window s

    Location

    Stayed in October 2023

  • Reviewed: 18 October 2023

    5.0
    Just for a roof over the head for travellers
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom setup was very awkward

    Stayed in October 2023

  • Reviewed: 12 September 2023

    3.0
    I wouldn't stay again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    It was uncomfortable because I didn't feel particularly safe.

    Stayed in September 2023

  • Reviewed: 26 June 2023

    4.0
    made it through the night and on are way in the morning
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    it was in the old part of the city.

    had a roof over my head.

    Stayed in June 2023

  • Reviewed: 12 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    room was ice cold when we got there. couple of lights burned out. no cable tv. only roku.

    location was quite convenient. staff was good to deal with.

    Stayed in December 2022

  • Reviewed: 22 September 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi was horrible always had to switch back n forth between networks

    Stayed in September 2022

  • Reviewed: 5 September 2022

    3.0
    Very disappointed
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very unsanitary. Mattresses are filty, very old, lots of stains, big holes on the mattress, burn from a cigarette. Very old furnitures. Old bathroom towels. Not properly clean. Very poor customer service. One employee was very rude, she threw to us the toilet paper instead of giving it to us. Washroom has no toilet paper. Not suitable to run as a motel at all. They don't have a concept how a motel would look like and how customer service should be.

    Location

    Stayed in September 2022

  • Reviewed: 18 August 2022

    3.0
    Not a pleasant stay. Will never stay there again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Almost everything, I was afraid to touch anything. Upholstery, surfaces of furniture, blanket ( with a collection of dust), hanging electric cords, sticky switches, walls, doors, bathtub and bathtub curtain (it looked like an old rug) did not invite. Reception area awful.

    No breakfast, location OK. Window curtains - nice. The owner, untidy himself, but pleasant to talk to, big +

    Stayed in August 2022

  • Reviewed: 12 July 2022

    5.0
    Passable
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    They don’t provide breakfast, wifi, soap, shampoo, conditioner. They have an impolite, rude, not educated lady attending the front desk. I paid for 3 nights $152 cnd. I add 1 more night and they charged me $94 cnd.

    Location

    Stayed in July 2022

  • Reviewed: 6 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Seen a rat in the room when I turned on the light when got there.

    No breakfast.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    3.0
    Cheap, but you get what you pay for.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    No remote for tv, showerhead was missing, Blanket smelled to bad to use.

    The price was good

    Stayed in June 2022

  • Reviewed: 25 October 2021

    4.0
    Disappointing
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Was nice quiet and relaxing

    Didn't have a working tv

    Stayed in August 2021

  • Reviewed: 23 October 2021

    4.0
    No internet, not going back. I got the password from the guy next door and the signal was too weak.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    See above. The only thing I liked was it was clean and the bed was comfy. Walls are so thin you can hear people coughing and chatting next door.

    What breakfast? Had one hand towel no face cloth or bath towel. 2 sheets on the bed, no blanket.POOR INTERNET. I was not given the password when I checked in and every time I phoned the message data was full. I could not get the front desk. I am handicapped and cannot walk that far to ask such a simple thing which should have been given me upon arrival. There aren't enough wall plugs for charging computer items. I also have a CPAP and had to search for the plug behind the bed. The Light was brighter outside my door than inside. What is that tiny little fridge doing on the floor? There is plenty of space on the desk??

    Stayed in October 2021

  • Reviewed: 19 August 2021

    3.0
    It was a place to rest my weary bones from a hard travel. Motel is showing its age.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The cob webs .. the curtains that didn’t go from window edge to window edge .. the chair with the stuffing coming out .. the used tissue was on top of the base board heater

    It was a room to rest a weary body .. fairly comfortable.

    Stayed in August 2021

  • Reviewed: 2 May 2024

    1.0
    Not safe for sleeps /danger
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Changed room twice at10pm late arrival from highway drive and nothing clean and ready. Bugs in bed and bathroom tub Stains on sheets /yellow'sh in No heat Radiator unsafe exposed color No wifi No cable No room phone No answer service or cleaning service Maintenance worker cleans room 70 % residential long term low income rental with pitbulls and large dangerous k9

    Nothing. There were and are Gangs, Drugs Owner swore at me and name calling

    Stayed in April 2024

  • Reviewed: 6 November 2023

    1.0
    Filthy, ill kept, for $84. Smelled like curry. Lots of tennants, garbage and clothes everywhere.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Very dirty, ill kept

    Parking was ok

    Stayed in October 2023

  • Reviewed: 6 August 2023

    8.0
    I would come back
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Tv reception

    Location was good

    Stayed in August 2023

  • Reviewed: 20 July 2023

    1.0
    Absolutely disgusting and should not be rented
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Extremely disgusting. The photos did not match what the rooms were. I found leftover drugs on our nightstand. Our doors would not lock. The beds would sag and stank. There was prostitutes and drug dealers litered throughout the parking lot and all hours of the day and night. This place should be condemned

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    Superb
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The internet sucked for the TV

    How clean and friendly nice layout and I love the fact that it had Netflix and stuff like that

    Stayed in July 2023

  • Reviewed: 27 May 2023

    10
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 16 nights

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 April 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in April 2023

  • Reviewed: 30 March 2023

    1.0
    never again!!
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    upon arrival, I had no toilet paper. I did however find a crack pipe. So obviously my room was not cleaned. My room was freezing and I had to call the front desk to get the heat turned back on. There is a constant amount of traffic going in and out of one of the other rooms all hours of the night. I highly do not recommend this motel unless like me you are desperate.

    close to airport

    Stayed in March 2023

  • Reviewed: 22 March 2023

    6.0
    Good spot for a nap on the run!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Room could have been a bit cleaner, Some cup circles on the tables and a discoloured shower curtain, but really, I have seen much worse. :)

    Plenty of places to eat in the area. Price was right. Staff was helpful.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    1.0
    Terrible hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Upon checking in, we were immediately alarmed by the condition of the room that was assigned to us. The room was not cleaned properly and had a foul odor, the bedding was stained and the bathroom was not hygienic. In addition to this, the locks on the door were not functioning properly which made us feel unsafe and vulnerable. Furthermore, we noticed several individuals who appeared to be under the influence of drugs roaming the parking lot, which added to our concerns about the safety of the property. We were not comfortable staying in such an environment and decided to seek alternative accommodation.

    Upon checking in, we were immediately alarmed by the condition of the room that was assigned to us. The room was not cleaned properly and had a foul odor, the bedding was stained and the bathroom was not hygienic. In addition to this, the locks on the door were not functioning properly which made us feel unsafe and vulnerable. Furthermore, we noticed several individuals who appeared to be under the influence of drugs roaming the parking lot, which added to our concerns about the safety of the property. We were not comfortable staying in such an environment and decided to seek alternative accommodation.

    Stayed in March 2023

Showing 1 – 25

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