Little problem with the parking, we had to pay a ticket

Stayed in March 2024

noisy

Ambiance

Stayed in January 2024

The parking was a problem because of snow! My son who was renting the apartment shovelled the parking as much as he could! He also cleaned the path to my room! Too many csrs for such a small space!

The room was very comfortable and clean!

Stayed in January 2024

The building looked a bit tired from the outside.

The room was generously sized and well appointed.

Stayed in August 2023

Nothing, everything is good.

Cleaning

Stayed in August 2023

Great bed and shower. Tiny room with everything you need. Position is perfect in my opinion.

Stayed in August 2023

The air conditioning remote also turned the tv on...confusing lollwould have lived to have our own balcony attached to our room but since we were there only one night it was ok.

The comfort of the bed and bedding... exceptional! Would've loved to bring it all home!!❤️❤️

Stayed in July 2023

Room is small.

Nice convenient location.

Stayed in June 2023

Bed was not really comfy. Couldn’t use a hair dryer in the bathroom, no plug.

Easy access

Stayed in June 2023

The noise of the fridge throughout the night.

This place is adorable and in a great location. Pretty straightforward check-in with a smart lock. Everything was clean and well-kept. The room had everything we needed and we absolutely loved our private bathroom :)

Stayed in May 2023

Lack of sleep due to noise of fridge every 30mins throughout the night. Other guests left front door unlocked all night.

Great price. Good facilities. Great location. Has great potential.

Stayed in September 2022

A FAKE PLACE WITH FAKE DESCRIPTIONS IN SOMEBODY'S HOUSE

They promote to be a hostel, but it is literally located in a residential area, and they are renting out their rooms instead. The room has no attached bathroom, and the door to the hall area cant be locked, meaning you can just have someone walk into your shower. Fully FAKE DESCRIPTION, and we did not stay there, yet property refused to pay us back a single cent. I've been travelling for 10 years, never once encountered a FAKE PLACE IN SOMEBODY'S HOUSE CLAIMING TO BE A HOSTEL.

Stayed in April 2024

We booked this apartment based on all facilities, (basically a washing machine, due I'm traveling with a baby). But we were disappointed because there wasn't. We wrote a message rising this point, and asking if maybe where is a laundry close, but we didn't receive response at all. Just an automatic email how was your stay? ...

Bed super comfortable. A lot of facilities but No washing machine 😞

Stayed in October 2023

I went to the house with my daugthers, went stair front year, it's really bad the conditions of the stair, the porch, the door, the garden. It like without any maintenance in last ten years. The whole house gives off a strange smell, like rotten wood. We knocked the door, no answer. Called the number, and found there was a mobile phone on a chair in the porch. We followed the instruction and went into the house by side door, took a look in the kitchen, there is a similar strange smell make you feel disgusting. Then went upstair to the 2nd floor, there is a very small hall with 4 rooms. no light from outside, there is hint which room belong to me, no response by knocking the door. The house is so old and quite, all things press you in a deep and dark water, very depressed. My daughters could not stay any one minutes more. I found the reservation email and clicked the cancellation, and left the house right away. This is the worst experience I had in Canada in the past 10 years. I knew there is fee when cancelling the reservation, but till now I did not get any refund. Booking told me they did not get response from BALCON BLANC. Then I contacted Balcon Blanc, they gave me the answer: Please note that in order to cancel your reservation, you will need to go through Booking.com, unfortunatly, we can't do anything beacause you booked with booking. I strongly do not recommend this place。

nothing like.

Stayed in August 2023

Had to cancel my booking twice and asked for a refund and or credit but never heard back from property. Very dissapointed.

Nice place

Stayed in June 2023

The rooms, and sofa bed, were not clean. The communication with the owners was not good at all. They didn't respond to my questions about the coldness of the rooms and only sent templated messages asking for good reviews!

The property is located in the city centre. Easy access to the downtown and port.

Stayed in June 2023

nothing!

Very well equipped kitchen, including oil, vinegar, salt & pepper, very eco conscious, lovely owners, space to park

Stayed in June 2023

Those comments are for the apartment that can welcome up to 6 people. 1. Extra bed (= better quality but no longer a sleeping couch as shown on the picture) in the living room not usable: the mattress was so new that it had a strong chemical smell. It was not aerated at all, the cleaning lady was not even aware of this new bed. No instructions available on how to install it. One adult had to sleep on a normal couch for 2 nights due to this. The owners also said that no other rooms were available but I found 2 extra rooms on booking.com for our 2nd night. The solution given by the owners was to send a cleaning lady on our 2nd day to "wash" the mattress, which she didn't do as not possible and the mattress was aerated outside for the whole day (not sufficient). 2. Customer services from the owners were very poor: not reachable (we called at our arrival at 17h45 to ask where is the extra bed, they called back at 20h45), not reactif (we explained that it was not possible to sleep on the mattress due to the smell at 21h30 and they answered the next day at 7h30), no excuses given for the bed problem. At the end of our stay, they considered that everything went well and that they provided good services. 3. Apartment not suitable for more than 4 people - only 4 chairs inside, not enough cutlery. 4. The owners came during our stay to make some construction works in the apartment. 5. 2 lamps were not working, panel to cover cables located high up in a bedroom fell on us when we tried to put it properly.

The location was close to the city center. The apartment was nice and the 2 bedrooms are spacious.

Stayed in June 2023

Wouldn't go in. Garbage etc. all over front area and porch.

Stayed in April 2023

As I arrived quite late in the evening, it was a bit difficult to identify which home was the hotel. Not many street lights and there weren't any large or eye-catching signs. I also found it difficult to figure out which door to enter to access the hotel rather than the private residence. Additionally, the private residence was unlocked, which caused more confusion as I thought I was in the correct part of the building (but was not!). Other than that, everything was wonderful!

This little place was a hidden gem I am so glad to have discovered in Chicoutimi. After some unfortunate events, I found myself alone in the city without a place to sleep for the night. I was searching for a room available nearby when I came across this quaint and inexpensive advert! When I arrived, it was pretty straight forward and I was able to find my room fairly quickly. The photos do not lie; this place is absolutely adorable, clean, and incredibly well-decorated. I was so impressed by the Balcon Blanc for charging such a reasonable and fair price, for a room and private bathroom which exceeds most chain hotel standards. Absolutely loved my stay and hope to be back soon! Merci Anyssée et Simon :)

Stayed in May 2023

The space was too small

Clean room

Stayed in April 2023

The property had everything we needed. It felt very homey, warm, and clean. Everything was well-planned and well-kept. Thank you to the owners for having us.

Stayed in April 2023

Everything was perfect, thanks for the nice stay! Easy to find, well located, clean with all facilities (fridge, oven, micro wave, caffe maker etc), simple checkin with a smart lock, nothing to say but enjoy your stat

Stayed in February 2023

just a curtain for the tiny bathroom and I didn’t find out there was no parking on the property in winter until the day before plus you can’t park on the street or you’ll get a ticket……when I rented I didn’t see this written anywhere. had to park at the church down the hill across the road so anyone that has physical challenges might find it hard to do with luggages as it’s steep and slippery in winter.

comfortable beds, nice size room, plenty of coffee, bathroom in room

Stayed in January 2023