The bathroom was not clean. We could hear the floors creek throughout the building and the walls are thin so we could hear people in other rooms clearly. There were no clean coffee cups in the communal kitchen where guests were told they could get coffee.

The hotel is well located and inexpensive

Stayed in May 2024

Bed mattress was a bit concave in the middle.

The room was pleasant and clean. Location was central and parking made easy.

Stayed in April 2024

The restaurant to be open.

We did not get breakfast. The restaurant was closed.

Stayed in January 2024

A bit dated and near major roads.

Good location for our purpose.

Stayed in October 2023

No breakfast provided. More comfortable seating in the room would have been nice. Better lighting. Improve the bedspread/decor and could have been 4 star.

Location was the biggest selling point.

Stayed in September 2023

Great location, homey feel, clean, comfortable beds.

Stayed in October 2023

Steep and winding staircases, no elevator or doormen. No breakfast and coffee was limited to one cup per person.

Perfect location. Pet friendly. Lots of character.

Stayed in September 2023

The Hotel is at the main cross-roads of the town of Knowlton. A surprisingly large number of heavy trucks pass directly in front of the hotel. This makes for a noisy stay on the veranda until about 5.30 pm. Otherwise, the veranda is a very vice feature.

Stayed in October 2023

I enjoyed my trip very much.

Stayed in October 2023

The stairs and lack of breakfast and coffee in the room

We are Louise Penny Fans and it was wonderful to be at the. “Inn” and Bistro!

Stayed in September 2023

great location. Friendly staff. very clean and located in the centre of the village with several coffee shops/restaurants within walking distance

Stayed in September 2023

The only issue we had is that there is no elevator in the inn. We were traveling with my mother who has some mobility issues, and the walk up to the third floor was a little tough for her.

It was an absolutely delightful inn. The location was great within walking distance to the Knowlton bookstore and other great shops.

Stayed in August 2023

Stairs up 1 flight to the reception area can be difficult for visitors with joint issues. No elevator. 1 light in bedroom didn’t work

Location

Stayed in September 2023

Our bathroom was awfully small, but that can't be helped.

The bistrôt could not have been more convenient.

Stayed in July 2023

Nothing

great location. Nice clean room. Friendly staff. Nice restaurant with live music

Stayed in July 2023

The matress was a bit old and not to our liking, no breakfast

Nice building, well-situated, clean room

Stayed in July 2023

accommodation of physically challenged in showers, parking, assistance with luggage

Stayed in May 2023

There was nothing I did not like.

Great location. Great town.

Stayed in May 2023

The front desk staff was pretty much non-existent and gave us the impression they didn't really care. For example, we arrived late and for two of us our rooms keys were just left at the front desk in envelopes, which wasn't necessarily a bad thing. But we had an issue the first night do to an erroneous cancellation (don't think it was the hotel's fault) but we were lucky enough to be able to accommodate because two of us shared our rooms. The housekeeping staff were the employees that provided all of our help.

Location was great for the reason we visited Knowlton. The hotel was old, but comfortable and clean. The cleaning staff was absolutely wonderful and very helpful. Particularly enjoyed the community "coffee" room as there were 4 of us in separate rooms.

Stayed in May 2023

The management has done a nice job incorporating modern conveniences into a charming historic building.

Stayed in February 2023

Property nice but unfortunately it’s restaurant was closed contrary to the advertising.

The Inn was lovely intimate space with a gracious hostess.

Stayed in February 2023

You must be able to walk up at least one flight of stairs. It was not a problem for us but I can see how this would be impossible for handicapped visitors. Overall I would classify this place as “Rustic” with few amenities. That said, it is exactly what we were expecting for our one night stay passing through.

great location. walking distance to the local businesses.

Stayed in February 2023

The car park was a sheet of ice and while we didn't slip on it, we had to be very careful walking on it. This is partly due to seasonal snow, rain and cold temperatures. It needed some work to make it less slippery. It's a pity the restaurant, Le Relais is not open for breakfasts during the week. Last year I stayed here on a weekend and the breakfast was delicious.

The room was delightful with a great shower with good pressure and lots of hot water. Very convenient for access to Bromont and local attractions.

Stayed in February 2023

liked the coffee room but would have been nice if we’d had two coffee pods per person!

great location and very comfortable

Stayed in December 2022

if I had mobility issues, it would not be great

great location

Stayed in November 2022