Got blocked in the parking next door

Room was nice

Stayed in May 2024

No parking, no possibility of breakfast

The shower is large and practical,

Stayed in May 2024

Not a hotel by normal standards. No staff on at night. No air con in the rooms until summer apparently and windows sealed shut so my room was airless and stuffy. 'City view' a little misleading. Just a view of the street and shops.

Massive room and shower room. Very comfortable bed. On a bus route. Good value for money. Good communication. Fridge was very useful.

Stayed in April 2024

The only thing that was missing was a kettle - no possibility to make tea on a cold day.

The room overlooked a busy street but the windows were 100% soundproof. There was a lot of space inside the room, the interior looked new and modern. There is a dedicated closed room in the reception area where you can leave your luggage after check-out. The staff was very friendly.

Stayed in March 2024

The electrical plugs and lamps didn't work and the bathroom could use some hooks to put the towels and shelf to put shampoo/soap. And the space to put jackets is quite small.

The bed was very comfortable, the room was clean and the location was nearby to Old Quebec

Stayed in March 2024

Draw back to any big city, parking. There was a parking garage within walking distance. Parked there and easy to access.

Enjoyed the clean, spacious room. For being within the city, very quiet.

Stayed in March 2024

Cleaning on our final day didn't happen. Not sure what happened.

The building was clean. The room was huge and well designed.

Stayed in March 2024

Bathroom. Not very much light in the room, dark.

I rent a king room. The bathroom was very small, we could barely fit 2 people, and couple extras hooks in the bathroom would of been appreciated to hang towels. We were located in the 1st floor, and found the room extremely dark. Otherwise it was a very comfortable room and bed

Stayed in February 2024

Some small wardrobe and kettle would be appreciated, the walls in hallway are black as well the door and felt a bit confusing

Big comfortable bed, spacious room, close to public transport

Stayed in January 2024

A little far from the station. But the rest is so good that I don't care.

Wonderful!!!

Stayed in February 2024

We would be nice to have a small fridgebar in the room. Have the garbage picked up daily.

Location is fantastic: walkable to the old city centre, groceries, restaurants and bakeries within 5 minutes walking. Our room was very quiet, great to sleep.

Stayed in January 2024

There is no one to ask help

Very spacious room

Stayed in December 2023

Some staff didn’t acknowledge you. I understand that they have administrative responsibilities, however it only takes a brief moment to smile and say hello. Instead, some staff had their heads down staring at their phones instead of greeting us. The floor throughout the building was filthy most of the time. I believe the front desk staff could take 5-10 minutes of their time to stand up and mop the floors/vacuum.

The location, the size of the room, the art on the wall in the room, the high ceilings in the room, the number of towels provided, the spacious shower

Stayed in January 2024

we loved the hotel, really simple but had everything we needed, love the high ceilings and the deco

Stayed in December 2023

Cozy room. Great location

Stayed in November 2023

The temperature of the shower cannot be adjusted. No microwave, no refrigerator and no parking.

Stayed in October 2023

Kinda disappointed that this hotel doesn't offer a kitchen or laundry room, especially given the price. Additionally, we were charged an incorrect fee without prior explanation. However, I want to commend Laurie for her excellent support in resolving the issue.

The location couldn't be more convenient - close to all the attractions and amenities we wanted to explore. We really appreciated the easy access to everything.

Stayed in October 2023

Request from hotel to send card details in advance for purpose of 'incidental payments', despite having already paid in full, with suggestion this is required to gain access to room. This communication looked like a phishing scam. Although it turned out to be legit in this case I was not comfortable to share card details by email and instead requested to sort this in-person, which the hotel agreed to.

Modern room, all basic facilities plus lots of extras available if needed, very clean, easy access to main areas of the city

Stayed in October 2023

Staff was not helpful at all, they didn't even know about directions or most common touristic places in the city. They were really disconnected, not empathetic, and not happy to be at the front desk. Complimentary coffee offered in the room was disgusting ( motel level or less) for the price a room is charged which is not cheap, I thought maybe they could offer better quality of coffee, or maybe have a coffee pot at the reception/front desk.

Mattresses and pillows were very comfy ( they exceeded my expectations)

Stayed in August 2023

Excellent location.

Stayed in September 2023

Location

Clean Trendy

Stayed in August 2023

Mattress kept sliding on the base. Decor was far too dark in the corridor. Too much black

Location was excellent Very clean Everything worked as it should

Stayed in August 2023

The sheets were not the cleanest, mine had a black smudge on them. There weren’t enough plugs to charge things and when I tried to make coffee in the morning there was no plug near the coffee maker I had to move it to the floor next to the window where there was a free plug that the cord was long enough to reach. Also there wasn’t enough room in the bathroom for two people to hang towels and there is no soap dish in the shower.

The hotel’s location was within walking distance to some lovely neighborhoods as well as old Quebec. The room was nice and the beds were comfortable. The front desk staff were lovely and accommodating.

Stayed in August 2023

from midnight to 9 AM there is no one at the front desk. sometimes Customer Service can be hard to reach, but you can always call them.

it is more like a loft apartment where you stay on your own, and you can enter and exit on your own without assistance from anyone

Stayed in July 2023