642 Johnson Street, V8W 1M6 Victoria, Canada
#20 of 44 hotels in Victoria
Guests' ChoiceBased on 870 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 20 July 2023
Hero
CanadaFamily room bedroom doesn’t have air conditioning. It becomes hot when you close the door
Their staff. They’re very accommodating, on a very different level
Stayed in July 2023
Reviewed: 19 July 2023
Mercita
CanadaI like our room.
The staff are very accommodating.
Stayed in July 2023
Reviewed: 12 July 2023
Chuanmin
United StatesThere is no breakfast
Stayed in July 2023
Reviewed: 11 July 2023
Rainbow
CanadaThe pressure of the shower doesn’t really stable.
Services
Stayed in July 2023
Reviewed: 7 July 2023
Madison
MexicoThe bathroom was tight, especially for three people use.
Great location, close to everything. We rented a room with two queens and a pull out couch since there were three of us, and it was very comfortable. The staff at the front desk was extremely helpful and kind!
Stayed in June 2023
Reviewed: 4 July 2023
Ma
CanadaAir conditioning unit in the room can make your throat feel dry. May need cleaning/ new filters.
Staff are friendly. The hotel provides free coffee, including hot chocolate, and a water refilling station at the lobby available at anytime. Rooms were clean and bright, but a little tight. Housekeeping forgot to clean the room, as scheduled, but staff were able to reschedule it for the next day and provide us with towels and other toiletries for the time being. Location is also great - it's near shops/ restaurants downtown.
Stayed in July 2023
Reviewed: 23 June 2023
Idomsky
United StatesWe had a very comfortable stay. The hotel met our expectations. Smooth check in ad check out, spacious room, clean bathroom, would stay there again
Stayed in June 2023
Reviewed: 16 June 2023
Monaghan
CanadaWhen we checked in they didn't have my reservation . Therefore we didn't get the expected room Heck out date was wrong, reservation was for 3 nights not 4. Had to leave without receipt so as not to miss our bus because of immaculate reservation dates. Staff was professional and accommodating.
Location is good Service was slow at Ruby's
Stayed in June 2023
Reviewed: 13 June 2023
Jose
United StatesThe AC unit was fairly noisy and smelled of mildew
The location was great. Easy walking distance to many Victoria attractions. The staff were friendly and helped us navigate and book taxis when we needed.
Stayed in June 2023
Reviewed: 29 May 2023
Meladean
CanadaSound proof windows Night Club was directly below our room
Ruby’s was great Location Excellent!
Stayed in May 2023
Reviewed: 28 May 2023
Dibyendu
CanadaThe lift/elevator was small and very slow.
The room was of perfect size. I did not remember what type of room I booked but when I went I was given a studio with 2 twin beds, sofa, kitchen and washroom. Everything was very neat and clean. Front desk was very good with big smile always. The valet parking was added facility. We took breakfast also next day at Ruby. That was good too.
Stayed in May 2023
Reviewed: 24 May 2023
Jim
United StatesNo dislikes.
The location was great, the staff friendly and helpful, the room was very comfortable, and the attached restaurant had very good food.
Stayed in April 2023
Reviewed: 24 May 2023
Ron
United Statesbeds were way to small
not to bad a location
Stayed in May 2023
Reviewed: 23 May 2023
Marlene
CanadaThought the room was a bit small, and needed a microwave. But all and all was pleasant stay and I would go back.
Cleanliness, friendly staff, decent location for getting around
Stayed in May 2023
Reviewed: 20 May 2023
Paula
United StatesPhones would not charge in any of the outlets, asked for help,.....fell on deaf ears. Fridge wasn't cold, food spoiled, too expensive for what we received. Not alot to choose from on TV.
beds comfortable, nice size room. personable staff
Stayed in May 2023
Reviewed: 14 May 2023
Sara
United Kingdomminor issue is the bath towel could be bigger. However we asked for two more towels and were provided them quickly.
Easy check in/check out, helpful and happy staff who can't do enough for their guests, able to access our room early, great location easy walking distance to all sights, comfy bed. Very large room with huge TV and comfy sofa, kitchen area, table and chairs. We enjoyed our stay and it is a perfect choice for visiting Victoria
Stayed in May 2023
Reviewed: 12 May 2023
Mercedes
Canadaextremely noisy
location and nice staff
Stayed in April 2023
Reviewed: 11 May 2023
Shannon
United KingdomThe location was okay, except for a great many homeless and in particular, mentally I’ll homeless folk.
The staff were exceedingly kind and helpful.
Stayed in May 2023
Reviewed: 10 May 2023
Jenn
CanadaBathtub is too small
Stayed in May 2023
Reviewed: 8 May 2023
Emma
United StatesNothing comes to mind
Staff was very welcoming and helpful. Room was clean and comfortable.
Stayed in April 2023
Reviewed: 1 May 2023
Hilda
Hong KongThe air conditioner is a bit noisy.
Room is spacious and clean
Stayed in April 2023
Reviewed: 30 April 2023
Roselin
Canadaolder property,
central close to good bfast place and harbour
Stayed in April 2023
Reviewed: 29 April 2023
Michelle
Canadaclean
Stayed in April 2023
Reviewed: 29 April 2023
Diane
CanadaNot having our car easily accessible
Location was good
Stayed in April 2023
Reviewed: 24 April 2023
Merilynn
United StatesNo complaints
Comfortable hotel in a great location for walking around the city. The staff was very friendly and helpful. We were upgraded to a suite and enjoyed the extra room that provided. The adjacent restaurant had good breakfast options.
Stayed in April 2023
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