642 Johnson Street, V8W 1M6 Victoria, Canada
#20 of 44 hotels in Victoria
Guests' ChoiceBased on 870 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 28 May 2024
Darren
IrelandLocation was excellent, Room was clean and comfortable. Staff were helpful and very friendly.
Stayed in May 2024
Reviewed: 27 May 2024
Blanche
CanadaN.A
The location and the room was amazing
Stayed in April 2024
Reviewed: 27 May 2024
Hamada
QatarExcellent location
Stayed in May 2024
Reviewed: 21 May 2024
Scott
CanadaThe beds are not the most comfortable
Stayed in May 2024
Reviewed: 20 May 2024
Ulvi
United StatesLiked most everything.
Rooms were very clean, wifi was easy to setup and signal was strong. Good location for visiting.
Stayed in May 2024
Reviewed: 17 May 2024
Terryann
CanadaMy bed did not have any support and I sank in, not in a good way. I was stiff after 3 nights in it. My friend stayed in another room and said his was super comfy though.
The location is great, the staff were super friendly and helpful, awesome water pressure in the shower. Bedding was nice, pillows were aweseome.
Stayed in April 2024
Reviewed: 6 May 2024
Abdullah
Canada1- Lots of homeless people around the hotel and the area. 2- Parking is expensive at$ 30 a day. 3- Public parking is cheap but the area is filled with homeless people and the streets smell like urine. 4- very small elevator.
Location and staff
Stayed in May 2024
Reviewed: 1 May 2024
Moshe
CanadaLocation, the room and the service
Stayed in April 2024
Reviewed: 30 April 2024
Sherrie
CanadaGreat location to the harbour . Very nice staff and very clean !!
Stayed in April 2024
Reviewed: 29 April 2024
Karen
CanadaMy only complaint would be the noise of a neighboring building's large air conditioner unit all night.. Otherwise it was a perfect experience.
Stayed in April 2024
Reviewed: 26 April 2024
Pei-ling
TaiwanThe heater in the room creates a huge noise when it is operating, which always woke me up every time.
Location is great! Bed is comfy. Staff is so nice!
Stayed in March 2024
Reviewed: 11 April 2024
Frederick
United StatesMore clarity /transparency on how valet parking worked - particularly for check-in (as curb space is limited on street) . Ended up delaying checki-n process by almost 30 minutes!
Staff was very friendly and hospitable - and worked hard to help with odd questions (e.g. needed a breakfast place open before 8am Sunday)
Stayed in April 2024
Reviewed: 10 April 2024
Andrew
AustraliaNoise from night club directly below room ( Friday & Saturday nights)
Space of room (520)
Stayed in April 2024
Reviewed: 1 April 2024
Brian
CanadaOverall, we booked the suite for four guest, the room was set up for two guess, had to phone down for extra towels, pillows. As it was a kitchenette it would of been nice for two more cups, glasses, bowls and plates.
Location, was handy to everything in the down town core, Room was good, balcony was big, bed was fine, Hot water took a while to come out the shower. Staff was friendly and efficient, breakfast at Ruby’s was great.
Stayed in March 2024
Reviewed: 14 March 2024
Rosanna
CanadaNo self parking
Stayed in January 2024
Reviewed: 5 March 2024
Susan
CanadaNothing.
Great location. Staff really go out of their way. It’s our go to hotel in Victoria.
Stayed in February 2024
Reviewed: 5 March 2024
Климова
UkraineAir conditioning was so loud .
Very kind staff, clean rooms, comfortable beds .
Stayed in March 2024
Reviewed: 4 March 2024
Kenneth
CanadaSituated in a good location in downtown Victoria, the kitchen suite is great for being able to prepare meals. The room is quiet and comfortable. It is walking distance to The Empress, Beacon Hill, China town and great stores on Government street.
Stayed in February 2024
Reviewed: 25 February 2024
Silke
NetherlandsNo hotel bar or breakfast, but good breakfast/lunch place right next door. Coffee machine in the room unfortunately didn't work.
Great location, walking distance from town centre. Valet parking works great. Spacious room.
Stayed in February 2024
Reviewed: 25 February 2024
Diane
CanadaThe noisy nightclub we could hear at night but put the sound app on on our phone.
Staff and location
Stayed in February 2024
Reviewed: 24 February 2024
Laura
United StatesOur room was on the 2nd floor and the view was of the roof of another building and its HVAC equipment. The heater was pretty loud inside the room. Always wish for a pool, but for the price of this hotel, I can live without.
The bed was very comfortable (firm how we like it, which is so rare for a hotel bed)! The staff was so friendly and helpful. The suite was large and met our needs. Room was clean and modern.
Stayed in February 2024
Reviewed: 31 January 2024
Eric
CanadaIt’s downtown, the streets are noisy at night, Homeless people yieling. And the music on some nights…I don’t know where it comes from…
Location is great, walking distance from good spots and the harbour. The valet parking adds up to the bill but they were efficient in retrieving the car when needed.
Stayed in January 2024
Reviewed: 11 January 2024
E
CanadaNothing
Perfect for our needs
Stayed in January 2024
Reviewed: 10 January 2024
Drmickd
CanadaThere's currently no dedicated shuttle service from Victoria Airport. This is a disgrace for a major Canadian city. Hotels can help by linking together to create a shuttle service. Note to city: NOT EVERYONE DRIVES A CAR
Excellent location in the city centre. I needed quick access to things and this location provided that.
Stayed in January 2024
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