401 Banff Avenue Box 1017, T1L 1A9 Banff, Canada
#29 of 50 hotels in Banff
Guests' ChoiceBased on 1187 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 13 August 2023
Pearl
CanadaRestaurant is a bit small and thus the food tables are small. If expanded, there can be more room to serve juices and fruits etc. It's very busy during breakfast time.
We've booked a 2 Queen bed room and it was great. There's one queen bed as we enter, with the bathroom and tea area in the middle which connected with the other side of a bigger queen-bed room. Our room is roomy with enough privacy especially for 2 different families. It's facing a quiet street on the ground floor which is great for seniors. Breakfast was included in our price and food is great with lots of choices. The hotel may look old on the outside but it was newly renovated with 2 small hot tubs and a small sauna room. The lobby has a small coffee shop and a descent waiting area with a fireplace. Though it is located at the other end of Banff Ave but only 30 mins walk to Fairmount Banff Hotel. Everywhere is easily accessible by walking here and there.
Stayed in August 2023
Reviewed: 6 August 2023
Dustin
United StatesSuSan made our stay exceptional. His positive personality every morning at the complimentary breakfast gave us a welcome greeting! The rooms are nicely modern updated and the location can’t be beat. We enjoyed the good views and people watching from our front balcony.
Stayed in August 2023
Reviewed: 1 August 2023
Debbie
United StatesSeemed a little old; too pricey
Beds were comfy; friendly staff
Stayed in July 2023
Reviewed: 1 August 2023
Deborah
AustraliaFridge in our room was a bit noisy. Could do with a bar that is open later
Stayed in July 2023
Reviewed: 30 July 2023
Lisa
CanadaVery expensive.
Great location. Close to downtown shops. Good atmosphere. The rooms were a little tired.
Stayed in July 2023
Reviewed: 30 July 2023
Amanda
AustraliaGreat location. Fabulous breakfast included and clean rooms and facilities.
Stayed in July 2023
Reviewed: 28 July 2023
Alexis
United StatesHonestly, nothing. It was a great stay.
Great location along Main Street in Banff but just far enough away from the noise. Easy 5 minute walk to center of town. The hotel was spotless and very comfortable. Recently renovated. Staff were friendly and helpful from check in through check out (front desk, food service, cleaning staff etc). Exceptional complimentary breakfast Buffett each morning.
Stayed in July 2023
Reviewed: 21 July 2023
Malcolm
United KingdomLacking in facilities. No bar or restaurant only a breakfast room and a daytime coffee bar. Also no ironing facilities in the room.
Good location near the town centre but far enough away to be quieter
Stayed in July 2023
Reviewed: 21 July 2023
Juthamas
ThailandIn the shower, Water flows very light.
Stayed in July 2023
Reviewed: 18 July 2023
Lee-anne
AustraliaThere's not enough seating at breakfast. On the first day we went down there was a 20+person wait for tables to be freed however we were told his was due to a tour bus. We waited 30 mins to be seated and almost missed our tour to Lake Louise. People were taking plates back up to their room to eat and then back down for more food. We knew what to expect the subsequent days of our stay
The room was modern, quiet and well equip. It was large with enough space for suitcases and sporting gear. Parking was a breeze and the location amazing to town centre. The spa is hot and steam room a bonus
Stayed in June 2023
Reviewed: 18 July 2023
Susan
United StatesThe furniture in the lobby was tiny and not comfortable! I am only 5’5” tall and the sofa and chairs were child size
Very nice breakfast selection
Stayed in July 2023
Reviewed: 16 July 2023
Eliyahu
IsraelThe breakfast was nice. It had all kinds
Stayed in July 2023
Reviewed: 13 July 2023
Steven
AustraliaVery Expensive but in line with other accommodation
Great Location, Very Comfortable Rooms
Stayed in July 2023
Reviewed: 12 July 2023
Darren
AustraliaRooms very small
Proximity to down town
Stayed in June 2023
Reviewed: 10 July 2023
Lucie
Canada$509 + tax was too expensive.
Stayed in July 2023
Reviewed: 7 July 2023
Bernieta
CanadaThe front desk receptionist Joel was very helpful and accomodating. The rooms are clean and beds are comfortable. We had an excellent stay at the hotel.
Stayed in July 2023
Reviewed: 2 July 2023
Doug
United StatesNot enough parking on site.
Stayed in June 2023
Reviewed: 30 June 2023
Saurabh
Canadabreakfast was not that great.
location and rooms were amazing . helpful staff
Stayed in June 2023
Reviewed: 28 June 2023
Sapna
American SamoaVery expensive
Very nice vibes
Stayed in May 2023
Reviewed: 21 June 2023
Vener
CanadaThe location was great!
Stayed in June 2023
Reviewed: 21 June 2023
Vener
CanadaThe breakfast was really good as well as the location! I'm sure I'll be staying at your hotel the next time I visit Banff.
Stayed in June 2023
Reviewed: 15 June 2023
Matthew
United KingdomGood clean room, in a good location at the bottom of the main street.
Stayed in May 2023
Reviewed: 6 June 2023
Linh
AustraliaNothing.
Location, Clean, rooms smaller side but still very comfortable given the sitting room area provided another area for bags etc and the free parking at the rear of the building was extra convenient.
Stayed in May 2023
Reviewed: 25 May 2023
Kerry
Australiana
the view and it was close to everything and the cafe was good
Stayed in May 2023
Reviewed: 25 May 2023
Priyanka
IndiaNoisy air conditioner with no cooling effect but got room change after complaining.
Room size Location Ambience
Stayed in May 2023
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