401 Banff Avenue Box 1017, T1L 1A9 Banff, Canada
#29 of 50 hotels in Banff
Guests' ChoiceBased on 1187 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 3 June 2024
Fatima
CanadaThe room has a stand wall that seperate the balcony from the bedroom. I saw that unnecessary. The ceiling is too low in the room
It is on the main street of downtown banff great view fro the balcony
Stayed in June 2024
Reviewed: 1 June 2024
Christine
CanadaRoom was not as big as I expected but ok, clean and functional
Great location, steps to the downtown Banff shops
Stayed in May 2024
Reviewed: 31 May 2024
Ismael
PhilippinesNone
Location
Stayed in May 2024
Reviewed: 25 May 2024
Saikia
KuwaitGood location. Good amenities
Stayed in May 2024
Reviewed: 24 May 2024
Jackie
CanadaWe found the room very noisy as it was located beside the pool! Lots of foot traffic as well.
Very clean, well stocked breakfast and parking was available on site.
Stayed in March 2024
Reviewed: 18 May 2024
Joanne
CanadaMore separation with foods at breakfast
Breakfast was very basic. Concerns around cross contamination as travelling with person with celiac
Stayed in May 2024
Reviewed: 15 May 2024
Darlene
AustraliaClose to town
Stayed in May 2024
Reviewed: 14 May 2024
Kathleen
CanadaGood location, breakfast included, and parking!!
Stayed in May 2024
Reviewed: 10 May 2024
Giovanna
CanadaI really didn't notice anything that was off. It's a great place to stay for a few days.
The hotel is well-situated with ample parking. The breakfast was plentiful. The hot tubs and sauna were a nice way to relax at the end of the day.
Stayed in May 2024
Reviewed: 3 May 2024
Jan
Czech RepublicBreakfast was alright but could be better :)
Great location, hot tub was exelent! Very comfy beds!
Stayed in May 2024
Reviewed: 30 April 2024
Kin
MalaysiaRoom rather small Hi
Stayed in April 2024
Reviewed: 29 April 2024
Pamela
CanadaThe wifi was very sketchy.
Room was clean and comfortable. Nice hot tub
Stayed in April 2024
Reviewed: 28 April 2024
Enrique
SpainSome solution for (grilled) gluten free bread would be appreciated
Spacious room and particularly shower area. Clean and pleasant service
Stayed in April 2024
Reviewed: 27 April 2024
Karen
Czech RepublicVentilation system in the room was noiser but maybe it's common in Canada.
It was very nice hotel, comfortable room, nice hot tub with bathrobe rental, good breakfast - a lot of fresh fruits (but not eggs - it feels like artificial), friendly staff, the café in a hotel was perfect. We would love to stay again.
Stayed in April 2024
Reviewed: 23 April 2024
Joyce
CanadaBreakfast was fine.
Stayed in April 2024
Reviewed: 19 April 2024
Sarah
United KingdomEverything was great in our experience. It’s not a 5* hotel so don’t expect those standards but for the price I would recommend to anyone.
Outstay at the Banff aspen lodge was fantastic. Great value for money with good facilities and friendly staff. On-site breakfast is good. Really central location. The cafe attached to the hotel draws locals so there is a good atmosphere and mix of locals and visitors.
Stayed in April 2024
Reviewed: 18 April 2024
Chris
Canadabreakfast was awesome, hot tub and steam room... our room was all great
Stayed in April 2024
Reviewed: 17 April 2024
Jonathan
New ZealandHaving to wait so long to get the deposit back
Good location
Stayed in April 2024
Reviewed: 8 April 2024
Amy
United Stateshot tubs are usually occupied
breakfast was good! room was lovely
Stayed in March 2024
Reviewed: 2 April 2024
Naomi
United KingdomWe were in a room right outside the hot tub so there was a bit of noise at night and a constant trickling noise in our room.
The lodge was gorgeous and in such a lovely location. The staff were so friendly. Really comfy bed.
Stayed in March 2024
Reviewed: 2 April 2024
Jaymitkumar
CanadaThe location was excellent. Right on the downtown street. Everything was accessible on the walk. Breakfast was one of the best I ever had. The serving staff was very friendly. The hot tub was relaxing.
Stayed in April 2024
Reviewed: 1 April 2024
Julie
CanadaMattress. Sorry
The rooms are bright! Love the split rooms The open foyer and cafe inside the hotel is very convenient!! Great hot tubs!
Stayed in March 2024
Reviewed: 28 March 2024
Amy
United StatesThere were no linens for the fold-out sofa. When I requested some, we got sheets and 1 blanket. I asked for a comforter and got one more blanket. Not a big deal…front desk staff was very responsive. However, my son had the imprint of springs on his back after sleeping on the pull-out couch. He said it was horribly uncomfortable. Front desk said they are in the process of upgrading those. The bed was incredibly comfortable, though. All in all, highly recommend, but might reconsider if booking a room in which you intend to use the pull-out.
Good location, everything we needed in the room, clean, good breakfast, nice hot tub
Stayed in March 2024
Reviewed: 28 March 2024
Shelley
United StatesNo microwave in our room.
Stayed in March 2024
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