131 Rue Laurier, Hull, J8X 3W3 Gatineau, Canada
#43 of 69 hotels in Gatineau
Guests' ChoiceBased on 673 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
8.4
Facilities
7.1
Staff
8.1
Value for money
6.9
Free WiFi
7.8
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End of dialog contentReviewed: 15 May 2023
Aljamal
CanadaThe room was nice but need more clean like the balcony glass / the coffee machine / the picture on the wall The Towels placed over the toilet are wrongly centered as they can easily fall into the toilet
In general I liked the location and the views was most important to me and it was magnificent
Stayed in May 2023
Reviewed: 11 May 2023
Ilham
CanadaThe staff installed at the front desk on weekend night, with no Manager/Supervisor, in sight, is inadequate. Also, to train your reception staff in customer service and ensuring that all staff working reception desk are bilingual. There was screaming and disturbance happening late on Friday night (May 5th) & when I called the reception desk to inquire what was happening, the front desk person not only could not explain what was going on BUT they also hung up on me! also, there is NO way this hotel can accommodate earlier check-in, as they do not appear to have enough cleaners working on staff who can clean the rooms and get it ready for the next set of guests.
Loved the location as it is right beside the Alexandre bridge, which you can easily walk or drive across to get to downtown Ottawa (esp the Parliament Hill, Rideau Canal & National Art Gallery). Also, across from the gorgeous Jacques Cartier park. Also, was pleasantly surprised by how spacious my room was, that came with a kitchenette. The kitchenette was more a full size kitchen and was in a separate room of its own. plenty of hangar space too.
Stayed in May 2023
Reviewed: 9 May 2023
Emily
Canadabathroom wasn’t cleaned properly
the view from the balcony
Stayed in May 2023
Reviewed: 21 April 2023
Nut
ThailandOptimal location in the afforded price. You can walk to the Parliament of Canada within 25 mins. It is opposite the National Gallery of Canada.
Stayed in April 2023
Reviewed: 18 April 2023
Tesfaye
CanadaThe front desk people were not friendly. There aren't a lot of options for the breakfast. The towels looked old and worn out. For the amount of money paid, extra fee for parking isn't necessary.
The room was clean. Washroom was clean as well.
Stayed in March 2023
Reviewed: 10 April 2023
Aubertin
CanadaStaff seems annoyed by questions. Poor eye contact. Breakfast items were limited and eggs were very dry.
Very clean room and comfortable bad. Ideal location easy to walk to touristic attractions.
Stayed in April 2023
Reviewed: 11 March 2023
Nadia
Canadarooms are small, beds are small, the only vending machine was broken and the front desk didn’t have any bottle of water
location, free breakfast and pool
Stayed in March 2023
Reviewed: 8 January 2023
Jose
Canadabreakfast started too late, i had to leave before hand. Booking.com was a poor intermediate, and i never received a response from the hotle for the questions I asked. Only once i contacted the hotel directly was ai able to speak to staff.
Staff were very helpfull and location was perfect for my needs. Thebed was confortable and room was ample. Straight forward and as advertised, good for a short stay for work.
Stayed in December 2022
Reviewed: 5 January 2023
Meghan
CanadaThe hotel was great and the beds were very comfortable. The room we were given originally was not prepared for check in, and the beds were not made with clean bedding. However, the front desk staff were very helpful in assigning us a new room and we enjoyed our stay
Stayed in January 2023
Reviewed: 10 December 2022
Tsogzolmaa
CanadaNoisy heat
Location
Stayed in December 2022
Reviewed: 24 November 2022
Rachelle
CanadaThe door in my room did not shut on its own, my door was left opened a bit. There was wet signs upon entering my room which is the reason why the door stuck on the wet paint. The door was opened for 6 hours and thankfully nobody wrnt in our room. Did tell the front desk.
Nice and Clean
Stayed in October 2022
Reviewed: 20 October 2022
Shubhamkumar
CanadaParking lot small if its full we have to park at back of hotel which looks not safe and can't have peace of mind after parking there.
Everything was allright
Stayed in September 2022
Reviewed: 18 October 2022
Nimret
CanadaWalking/biking distance to Ottawa, we took our bikes. The area is bikeable and walkable.
Stayed in September 2022
Reviewed: 27 September 2022
Rose
Canadasmall beds, rug floors, dirty, dirty windows,
great location and friendly staff
Stayed in September 2022
Reviewed: 26 September 2022
Ian
United KingdomLocation was great. Only a short walk over the bridge into the city.
Stayed in August 2022
Reviewed: 26 September 2022
Megan
CanadaThe balcony didn't come with chairs and the neighbouring room air conditioner outlet was on the balcony so it was noisy outside our control. Therefore not fun to sit on balcony and enjoy view or leave door open for fresh air. Although I loved having included breakfast, eating off disposable plates in a dark conference room was unenjoyable.
The beds were very comfortable and the staff were friendly. The view of Ottawa and the river were excellent from level 6. The location was great, easy river walk to downtown Ottawa and Hull districts while avoiding the hustle of the city. Included breakfast was handy and car parking was easy (not included in price).
Stayed in September 2022
Reviewed: 25 September 2022
Yahiya
Canadatelephone isn’t working, room carpet is a bit untidy.
location
Stayed in September 2022
Reviewed: 22 September 2022
Evangeline
CanadaNo more potatoes at breakfast. Reception difficult to join on the phone from our room.
Parking was practical
Stayed in September 2022
Reviewed: 21 September 2022
Au
CanadaFragmented parking facilities.
Pleasant concierge staff. Clean and comfortable room. Close proximity to attractions.
Stayed in September 2022
Reviewed: 16 September 2022
Mostafa
CanadaCleaning not adequate. No options for dinner.
Location and availability of parking; staff in the reception
Stayed in September 2022
Reviewed: 15 September 2022
Ravneet
CanadaGood location & staff.
good location
Stayed in August 2022
Reviewed: 25 August 2022
Oleg
BelgiumHotel looked cheaply refreshed in a hurry, with spit of paint all around. Cost savings at its maximum.. Breakfast was in a no-window creepy meeting room and all tableware were single use, quite shocking from an environmental pov. Also, the local taxes added 20% to the original booking price, definitely too much or should be indicated on the website
Spacious room and king size comfy beds, swimming pool and air conditioned (small) gym, fair choice for breakfast
Stayed in July 2022
Reviewed: 25 August 2022
Valdemar
CanadaWhen we arrived the toilet didn't flush properly. I fixed it myself by adjust the water level, so we never advised the front desk. Once we wanted to take a shower we realized the water wasn't going down properly, it would take 1 hour or so for the water to go down the open drain! I advised front desk and it was fixed once we returned. We can't only blame the hotel for this because maybe no one complained about it, so it wasn't fixed. But still an inconvenience for us.
Location was great to walk around and check out the city of Ottawa. Staff fixed the problem we had with shower drain within a day.
Stayed in August 2022
Reviewed: 25 August 2022
Josee
CanadaThe parking that I paid but wasn’t reserved. Room was located on first floor near the elevators and the pool so lots of noisy traffic. Also didn’t sleep much because of the very noisy AC unit in the room
The location
Stayed in August 2022
Reviewed: 8 August 2022
Marianne
United StatesThe paid parking. The breakfast was also pretty bad for the price I paid.
The location was perfect for what I needed. I didn't anticipate paid parking. I'm glad I arrived early to get a spot.
Stayed in August 2022
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