655 Arthur St W , P7E 5R6 Thunder Bay, Canada
#11 of 24 hotels in Thunder Bay
Guests' ChoiceBased on 215 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.2
Staff
8.5
Value for money
7.6
Free WiFi
8.8
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End of dialog contentReviewed: 23 September 2023
Chris
United StatesThe price was rather high, higher than we were expecting. This may be some of the fallout of covid and a downturn in leisure traveling in general, but the price seemed much more than it should have been.
The hotel is very nicely situated near a major autoroute, which made traveling easy. The breakfast was very good.
Stayed in September 2023
Reviewed: 1 September 2023
Richard
United StatesIt's very convenient to the airport and after being in the back country fishing for a week it was truly luxury. They don't have an airport shuttle but they do pay for your taxi.
Stayed in August 2023
Reviewed: 29 August 2023
Christy
CanadaRoom was clean and comfortable. Bathroom had great shower.
Stayed in August 2023
Reviewed: 24 August 2023
Gayle
CanadaThe air conditioner turned on and off every minute during our stay. Very irritating
Front desk staff were very efficient and friendly. Check was extremely fast
Stayed in August 2023
Reviewed: 23 August 2023
Nick
United StatesLocation
Stayed in August 2023
Reviewed: 16 August 2023
Gayle
CanadaThe bed was not that comfortable. The pillows too high as well
The convenience of location
Stayed in August 2023
Reviewed: 7 August 2023
Tammy
CanadaLocation was perfect and easy to find.
Stayed in August 2023
Reviewed: 4 August 2023
Eric
United StatesCould use a bigger parking lot, we traveled with a boat and found it hard to park in the lot.
Great Breakfast included with the room. Convenient and clean.
Stayed in July 2023
Reviewed: 1 August 2023
Darcy
CanadaLocated right off main highway so didn’t have to drive through town.nice hit breakfast with quiche and bacon.
Stayed in July 2023
Reviewed: 25 July 2023
Syed
CanadaI wish they could improve their breakfast. There are very few options for vegetarian.
Staff were very friendly. Location was nice too.
Stayed in May 2023
Reviewed: 23 July 2023
Joseph
CanadaGood breakfast,, good location.
Stayed in April 2023
Reviewed: 10 July 2023
Daniel
CanadaRoom needed an electric kettle. That’s all.
Nice place. Would stay again.
Stayed in July 2023
Reviewed: 10 July 2023
Stephen
CanadaFew selection for breakfast Rooms are a bit outdated
Able to check-in late Rooms are comfortable Clean Good location
Stayed in July 2023
Reviewed: 19 June 2023
Brad
CanadaRoad construction outside hotel, paving all night.
Left before it was served.
Stayed in June 2023
Reviewed: 12 June 2023
Jayne
CanadaJust nit-picky things such as the rough towels (that most hotels seem to have) and there were no laundry facilities onsite. My room was also on the same floor as the breakfast room so when they began making bacon and waffles super early in the morning it was impossible to continue sleeping (bacon and waffles require immediate attention🤤).
Staff were very welcoming. The breakfast room is on the third floor which was unusual (kinda cool actually) but was very clean. The food was typical hotel fare. My room was spacious, quiet, and spotlessly clean. The bed was hard as a rock but I slept amazingly well considering. Would recommend this hotel as it's also close to the airport.
Stayed in June 2023
Reviewed: 4 June 2023
Janice
CanadaBreakfast was just OK. Breakfast room staff were hard working but eggs were over cooked & sausage under cooked. Great HOT coffee. Cold cereal, toast, fruits & yogurt were available. Breakfast room was clean!
Excellent access to hwy 17 we were able to walk to several nearby restaurants and Shoppers Drugs & grocery store Very clean & super comfy beds & lux bed linens Lots of free parking
Stayed in June 2023
Reviewed: 1 May 2023
Sonya
CanadaThe gym facilities were a little basic and could use a few minor additions, but this is an extremely picky observation! This did not impact my stay at all.
From the moment I walked in the staff were excellent - friendly, knowledgeable, helpful and professional. The room was spacious and very comfortable. The breakfast was tasty with good options as well. The hotel was very clean and well maintained in every area. I particularly enjoyed the machine to get coffee and hot chocolate at any time - bonus!
Stayed in April 2023
Reviewed: 3 April 2023
Titus
CanadaI had asked for a ground floor room because of my issues with knees,they ended up giving me room 206 which was on the second floor
Cleaning ladies were nice and helpful.the lady who did my check was not helpful.did not speak to me about my membership.
Stayed in April 2023
Reviewed: 3 March 2023
Wesley
CanadaNon
Location,clean, comfortable
Stayed in March 2023
Reviewed: 25 February 2023
Crystal
Canadamy key quit working
great location. clean, friendly staff.
Stayed in February 2023
Reviewed: 26 January 2023
Kelly
CanadaBreakfast was Luke warm but good variety. I found the price high for the off season and during the week.
Clean comfortable room and bed. Fan worked well and wasn't too loud.
Stayed in January 2023
Reviewed: 6 January 2023
Ajan
Indiaspotlessly clean, courteous staffs
Stayed in December 2022
Reviewed: 11 October 2022
Lauri
CanadaCost
I found the facility clean and staff professional. The breakfast staff was very good - keeping things fresh and clean. I did find the cost high.
Stayed in October 2022
Reviewed: 30 September 2022
Barry
Canadaquite noisy outside.
it was very clean. excellent service
Stayed in September 2022
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