Reviews of Jasper Inn & Suites by INNhotels 3 stars
98 Geikie Street, T0E 1E0 Jasper, Canada
#15 of 27 hotels in Jasper
Guests' ChoiceReview score
Based on 2496 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.6
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Facilities
8.1
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Staff
8.6
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Value for money
7.6
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Free WiFi
8.3
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Reviewed: 14 May 2024
Christine
Canada47 reviews1 helpful vote8.0“Lovely choice, has all one needs.”- • Leisure trip
- • Couple
- • Loft Suite with Queen Bed
- • Stayed 2 nights
- • Submitted via mobile
Not in the main strip but a reasonable walk.
Comfy beds, kitchenette and restaurant on site.
Stayed in May 2024
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Reviewed: 13 May 2024
Andrea
Canada1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Studio with Kitchenette
- • Stayed 2 nights
- • Submitted via mobile
Bed was terrible, needs to be replaced
Staff were friendly
Stayed in May 2024
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Reviewed: 11 May 2024
Marion
Canada11 reviews1 helpful vote7.0Good- • Leisure trip
- • People with friends
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Pool area was not the easiest to get to. Property didn't flow well for pool area.
Rooms were comfortable and balcony was nice.
Stayed in May 2024
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Reviewed: 9 May 2024
Darlene
Australia8 reviews2 helpful votes7.0“Ok”- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The room was ridiculously hot we turned off the heating and it still was so hot We had people partying next door not the properties fault just rude ignorant people
Clean and comfortable
Stayed in May 2024
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Reviewed: 9 May 2024
Wayne
Canada24 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Parking was poor and no air conditioning
Very clean and staff were friendly.
Stayed in May 2024
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Reviewed: 8 May 2024
Alyson
Australia57 reviews3 helpful votes7.0“Three nights in Jasper”- • Leisure trip
- • Family with young children
- • Queen Studio with Kitchenette
- • Stayed 3 nights
- • Submitted via mobile
We stayed in the self contained kitchenette rooms. Great size rooms with good kitchen facilities. These rooms are located on basement level of building and have big windows into lounge / kitchen area. Good size unit, very spacious. We did ask for a fan for bedroom as this area did not have any windows. The staff were excellent and very helpful, fan was delivered to room before we had even unpacked. Laundry on site which was very handy for washing. Restaurant, pool and sauna also on-site but unfortunately didn't get to try these out (we did hear other guests raving about meals in restaurant). Good, central location with easy flat walk into main shopping area (about 15 mins). Also on-site parking available.
Stayed in May 2024
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Reviewed: 7 May 2024
Donnalee
Australia9 reviews7.0Good- • Leisure trip
- • Couple
- • Loft Suite with Queen Bed
- • Stayed 3 nights
- • Submitted via mobile
The stairs to the bedroom were very steep and the carpeting on them was worn and slippery.
Proximity to town. Kitchenette.
Stayed in May 2024
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Reviewed: 6 May 2024
Carin
United States1 review7.0Good- • Leisure trip
- • Couple
- • Queen Studio with Kitchenette
- • Stayed 1 night
- • Submitted via mobile
Parking was challenging
Stayed in May 2024
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Reviewed: 5 May 2024
Danniel
Canada1 review9.0Superb- • Leisure trip
- • Couple
- • Queen Studio with Kitchenette
- • Stayed 2 nights
- • Submitted via mobile
The pool and sauna area is fantastic! Close walk to downtown.
Stayed in May 2024
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Reviewed: 5 May 2024
Pat
Canada34 reviews2 helpful votes7.0“Decent room”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
More hours for restaurant and food choices for breakfast.
Decent basic room in Jasper. Cool that we ended up parking beside our room window and could see how much snow we had to clear off the car in the morning. =)
Stayed in February 2024
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Reviewed: 4 May 2024
Cheryl
Canada3 reviews8.0“Overall a pleasant relaxing stay.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The restaurant was closed for dinner and breakfast (some kind of maintenance thing) It would have been nice to get that info before arriving. Pool towels were very scratchy.
The room was very clean and the bed was wonderful even with a sore back. Good customer service.
Stayed in May 2024
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Reviewed: 2 May 2024
Jules
Australia29 reviews5 helpful votes9.0“for a simple looking motor inn accomm the spa/sauna/steam room & restaurant were excellent!!!”- • Leisure trip
- • Family with young children
- • Queen Studio with Kitchenette
- • Stayed 5 nights
the floor above my bedroom in the family suite had very squeaky floor boards
the staff went out of their way to update our room at a very reasonable rate. We loved the spa and steam room facilities and used them daily after our long hikes
Stayed in April 2024
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Reviewed: 1 May 2024
Andrea
United Kingdom19 reviews8.0“Relaxing, quiet, loved views from the lovely large windows. So well equipped would stay again with no hesitation”- • Leisure trip
- • Family with young children
- • Queen Suite
- • Stayed 4 nights
- • Submitted via mobile
Duvet / bed covers were very heavy, and rooms a little dated decor wise.
Great location. Able to walk into town easily. Excellent facilities, guest laundry, restaurant pool / steam rooms very clean and well maintained
Stayed in April 2024
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Reviewed: 27 April 2024
Kelsey
Canada9 reviews8.0“Very comfy and cozy room for a family of four”- • Leisure trip
- • Family with young children
- • Executive Suite King and Two Single Beds
- • Stayed 2 nights
- • Submitted via mobile
The main shower was very dark and cave like feeling.
Loved the kids beds in a separate room, loved the pool, location was great, the restaurant staff was wonderful
Stayed in March 2024
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Reviewed: 27 April 2024
Karen
Australia26 reviews1 helpful vote8.0“comfortable stay the restaurant is worth a try very good food great position for walking to town”- • Leisure trip
- • People with friends
- • Queen Studio with Kitchenette
- • Stayed 5 nights
- • Submitted via mobile
we were basement level
it was great having a kitchen cheaper to prepare meals the sofa bed was really comfortable
Stayed in April 2024
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Reviewed: 26 April 2024
Charlie
United Kingdom7 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
It's a wooden lodge style building so can be incredibly hot when the sun is shining for a period of time.
Staff were helpful and kindly moved us rooms to one with a balcony at a discount. Bed was incredibly comfortable and pool/hot tub was very nice. The restaurant on site is good. Rooms came with fans (no a/c)
Stayed in April 2024
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Reviewed: 20 April 2024
Stuart
Australia4 reviews1 helpful vote8.0“A great place to stay, maybe a different room next time.”- • Leisure trip
- • Family with young children
- • Queen Studio with Kitchenette
- • Stayed 2 nights
We were in a lower level room right up the end of one of the wings. this was ok until we started hearing water etc from the units above rushing through the wall right next to the main bed. I actually sounded like a burst pipe following like a waterfall. I'm unsure if this would apply to other rooms.
Great location, clean and well presented for its age. hot tub and indoor pool were good. Kitchen in the room was great, everything you need.
Stayed in April 2024
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Reviewed: 17 April 2024
Darrell
Canada1 review9.0Superb- • Leisure trip
- • Couple
- • Queen Suite
- • Stayed 1 night
nice place - great staff!
Stayed in March 2024
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Reviewed: 17 April 2024
Angela
United Kingdom8 reviews8.0“Good value”- • Leisure trip
- • Couple
- • Loft Suite with Queen Bed
- • Stayed 3 nights
- • Submitted via mobile
Reception staff need to smile and engage. We tried the breakfast - poor . Didn’t try again!
Stayed in April 2024
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Reviewed: 16 April 2024
Paul
Canada4 reviews9.0“Comfortable and friendly”- • Leisure trip
- • Solo traveller
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
No complaints
I like the location. It’s peaceful and quiet at night, but close enough to downtown so it’s easy to get to the restaurants and shops. I like the rooms, they’re clean and comfortable.
Stayed in March 2024
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Reviewed: 14 April 2024
Caroline
Germany43 reviews2 helpful votes9.0“all good ☘️”- • Leisure trip
- • Couple
- • Loft Suite with Queen Bed
- • Stayed 4 nights
- • Submitted via mobile
We stayed there for a couple of days. It was all clean and comfortable. The only thing that was missing were some chairs for the balcony
Stayed in April 2024
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Reviewed: 10 April 2024
Camilla
Denmark5 reviews8.0“Spacious, comfortable and quiet”- • Leisure trip
- • Family with young children
- • Queen Suite with Whirlpool
- • Stayed 6 nights
- • Submitted via mobile
Spacious room with a large bathroom. Nice with the small kitchen area always filled up with coffee and tea. The balcony was big with a view to the mountains and sun during the afternoon
Stayed in March 2024
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Reviewed: 8 April 2024
Lilirangel
Canada4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The price a little expensive
The place
Stayed in April 2024
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Reviewed: 4 April 2024
Heather
Canada3 reviews1 helpful vote7.0“Overall, the property is a good place to stay.”- • Leisure trip
- • Family with young children
- • Queen Suite with Whirlpool
- • Stayed 2 nights
Pool and restaurant are in separate buildings, therefore, in winter, it makes it a little less convenient. No air conditioning, so in summer, it could be hot. They charge an upfront damage deposit when you check in, which I see is becoming more common, but it was not noted at time of booking. After checking out, they did reverse the damage deposit charge within 4 days.
Rooms were clean and comfortable. Food at the restaurant was good. Nice outdoor areas for bbq or relaxing outside. Convenient location for walking up town, yet far enough away from main street to keep it quiet and peaceful.
Stayed in March 2024
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