19 Holiday Dr , N3R 7J4 Brantford, Canada
#5 of 7 hotels in Brantford
Guests' ChoiceBased on 433 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
8.3
Facilities
7.5
Staff
8.3
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
David
Canadathe dining room closed @ 2pm, bar @ 5pm
very clean rooms
Stayed in May 2024
Reviewed: 9 May 2024
Themallens
CanadaI woke up early and the gym facilities were not open yet.
The staff were courteous and very helpful. The breakfast had a good variety and was plentiful. The location is very convenient to the Brantford area. My room was very comfortable and quiet.
Stayed in April 2024
Reviewed: 28 April 2024
Joshua
CanadaRoom was advertised on booking.com as being in the Gretzky Wing but it was actually in the East Wing. You do hear some hallway noise.
The room (and bathroom) was very clean and bed was comfortable. The jetted tub was huge, filled quickly, and water temperature was not an issue. The fireplace gave a nice ambience!
Stayed in April 2024
Reviewed: 18 March 2024
Carol
CanadaYikes hot tub very dirty and pool dirty,
Staff very friendly and room was great size and clean. Breakfast was great also.
Stayed in March 2024
Reviewed: 7 March 2024
Joanne
CanadaNice
Stayed in March 2024
Reviewed: 13 February 2024
Jennifer
CanadaPrice seemed a bit high for a Sunday stay
Had my own patio door
Stayed in February 2024
Reviewed: 5 February 2024
John
CanadaThe TV had only cable. So much nicer with youtube or Netflix.
Nice and Quiet.
Stayed in February 2024
Reviewed: 19 January 2024
Christa
CanadaA bit outdated
The pool is great with hot tub, staff was so friendly
Stayed in January 2024
Reviewed: 17 January 2024
Mike
CanadaThe buffet during the week would have been nice
Good breakfast
Stayed in December 2023
Reviewed: 14 January 2024
Lenore
CanadaThe third night I was there some kids were running up and down the hallway shrieking. I didn't know who to go to or what my options were as far as complaining. But this was not a reflection on the hotel as far as I'm concerned.
Clean, private, and exactly what I was expecting. The breakfast was good, the staff were friendly.
Stayed in December 2023
Reviewed: 9 January 2024
Sloan
CanadaThe breakfast was okay. One morning, it took over 30 minutes for my food to arrive. Another morning, my food was cold. I also found the service generally slow.
I enjoyed the morning that had breakfast buffet.
Stayed in November 2023
Reviewed: 31 December 2023
Jennifer
CanadaThe food at the restaurant is not great. The atmosphere is nice and the staff are great but the food was not consistent and one of our dishes was not edible. The martinis were good and well priced. The buffet breakfast was adequate. It was better than some hotels I have stayed at.
We stayed in a double queen room with pullout sofa. The room was very large and clean. Highly recommend.
Stayed in December 2023
Reviewed: 30 December 2023
Monika
United StatesA lot of kids screaming in the hallways late at night. Stupid parents that didn’t care. Hotel should implement rules.
Clean, room was spacious
Stayed in December 2023
Reviewed: 26 December 2023
Audrey
CanadaHot tub was closed,I was not told at check in. The floor of the swimming pool was dirty. Construction going on in front of entrance of swimming pool nothing cleaned up my children had to walk over mess and equipment to get to swimming pool. Not much choice for breakfast.
Location right off the highway and close to funeral home for my mom’s funeral. Room was clean. Good breakfast. Average price for room big enough for family of five.
Stayed in December 2023
Reviewed: 9 December 2023
Randy
Canadabreakfast was completely cold
very clean and comfortable
Stayed in December 2023
Reviewed: 27 November 2023
Thomas
United StatesDated rooms Beds ok but not great Tiny bathroom
Nice buffet breakfast with good selection. Pool and hot tub were clean and well kept. Great location for hwy and town access.
Stayed in November 2023
Reviewed: 16 November 2023
Angie
CanadaBreakfast was underwhelming
The pool snd gym room was nice
Stayed in October 2023
Reviewed: 10 November 2023
Brittany
CanadaHousekeeping, forgot or just didn't feel like doing our room. We just wanted fresh towels but we're skipped. Heard by staff they were short staffed in Housekeeping and it definitely showed in areas. The patio door was half broke. Barely opened. Overall maintenance in areas definitely needs addressed.
Restaurant staff were absolutely amazing. Front desk staff was awesome. Due to time change the keys were really funky for times for pool. But desk was extremely helpful by letting us in.
Stayed in November 2023
Reviewed: 8 November 2023
Freiburger
CanadaI was up twice at night sneezing because I think the pillows were made with feathers I was disappointed that the breakfast which was included, started at 7am. When you are traveling and need to leave early that’s not helpful
No hassle parking and parking and it was close to the hwy
Stayed in November 2023
Reviewed: 31 October 2023
Shore
CanadaPOOL WAS COLD HOT TUB WAS OFF LIMITS AND HAIR IN POOL
GREAT BREAKFAST AND THE LOCATION IS AMAZING
Stayed in October 2023
Reviewed: 22 October 2023
Tim
CanadaLong walking distance to front desk to room.
Good location, right off the 403.
Stayed in October 2023
Reviewed: 19 October 2023
Gerard
CanadaN/A
Location from train station to hotel is a short distance away. Then easy & quick access by car to visit family.
Stayed in October 2023
Reviewed: 2 October 2023
Gary
CanadaThe bed wasn't comfy.. Hallways could use some better cleaning.
The rooms were clean. Breakfast was good. The pool was very nice.
Stayed in October 2023
Reviewed: 28 September 2023
Dianne
CanadaSee above. Play ground in the center courtyard was great.
Front desk staff were miserable and did not want to accommodate our handicap, and would not even look to see if they could move us closer to the pool.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content