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Reviews of Best Western Plus NorWester Hotel & Conference Centre 3 stars

2080 Highway 61, P7J 1B8 Thunder Bay, Canada

#8 of 24 hotels in Thunder Bay

Guests' Choice

Review score

Based on 96 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 17 October 2023

    9.0
    Friendly well run hotel in an idyllic country setting.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff didn’t tell us that some of the cable tv stations were not working. I was looking forward to seeing the NFL game but that station was not working properly.

    We love the country location where we can walk all around the property with our dog on a series of paths around a beautiful pond with views of the sleeping giant.

    Stayed in October 2023

  • Reviewed: 8 September 2023

    7.0
    Excellent staff, great views and food, but a poor value and located well outside the city center.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 2 nights

    The rooms were small and out-of-date, particularly in comparison to the common areas. The room was too expensive for the level of accommodations. The pool and hot tub areas closed too early - we found ourselves cutting our other experiences short because the kids wanted to get back and use the pool, which was only open until 9 pm on Sunday night.

    The common areas (lobby, conference rooms, pool/hot tub/sauna) were very nice and recently renovated/updated. The free breakfast was great, particularly being able to order off the menu in a sit-down restaurant rather than a conventional continental breakfast served in a breakfast room. The outside views were spectacular. There was a free EV charger, and we used it extensively for our Tesla.

    Stayed in September 2023

  • Reviewed: 26 August 2023

    7.0
    Okay but rooms were so-so
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Dog Friendly - Non smoking
    • Stayed 4 nights
    • Submitted via mobile

    For the amount we paid rooms were small and dated. I've paid a bit more for way better rooms downtown Toronto. If I didn't have to he there for a wedding, I would have chosen another hotel.

    Great place for wedding venue. Good food at restaurant.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    Very good and nice view from restaurant

    Stayed in July 2023

  • Reviewed: 3 June 2023

    9.0
    Super comfortable, and quiet.
    • Leisure trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    There were full service breakfasts included every day in a bright and cheery dining room. The view from our room was lovely, and the hotel was very quiet. Beds were exceptionally comfortable. Great restaurant right across the highway.

    Stayed in May 2023

  • Reviewed: 9 February 2023

    8.0
    Overall, exceeded my expectations. Front desk worker, Daina, was exceptionally helpful. Great gym
    • Business trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 1 night

    dinner was disapointing, I had the steak salad. The description on the menu read better then what was presented. the steak was not hot, and had a cold grease after taste, with next to no goat cheese. The carrot cake was partially frozen also

    very handy to have the restaurant in this facility, as the location of the hotel is about 9km away from the city center. Pleasant dining room, clean Food could be improved No water offered

    Stayed in February 2023

  • Reviewed: 26 September 2022

    8.0
    Our state was very pleasurable and we definitely will be doing it again
    • Leisure trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The water in the hot tub seem to be very cloudy maybe because of the system that they use then I've been acquiring system may have been a saltwater system

    The experience was very pleasant of the staff was great the rooms were neat and tidy we couldn't ask for more

    Stayed in September 2022

  • Reviewed: 29 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 2 nights

    Pool could have been open later.

    Breakfast was good. Made to order was a nice change.

    Stayed in August 2022

  • Reviewed: 5 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Dog Friendly - Non smoking
    • Stayed 1 night
    • Submitted via mobile

    Stayed here last year and this year we came with our dog. Staff is very nice and rooms all super nice and clean . Pet floor is the first floor which gave us access to a patio with lots of grass.

    Stayed in July 2022

  • Reviewed: 30 July 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Disability Access - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Vacuuming at 8:20am and lawn mowing at 8:30am… I was hoping to sleep in during my vacation, especially coming in from BC and trying to adjust to the time change.

    Beautiful property. The staff were great.

    Stayed in July 2022

  • Reviewed: 27 July 2022

    9.0
    Excellent value for money. Great location with wonderful view of the mountains in Thunder Bay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 7 nights

    Bathrooms were on the small side - only one person at a time.

    The complimentary breakfast was great - selections from the regular menu. The front desk staff were very friendly. The location was perfect for where we wanted to go.

    Stayed in July 2022

  • Reviewed: 21 July 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    a bit pricey

    close to airport

    Stayed in July 2022

  • Reviewed: 7 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 1 night
    • Submitted via mobile

    Rooms are getting a bit worn and are out of date. An upgrade is necessary.

    Staff was really helpful and friendly

    Stayed in July 2022

  • Reviewed: 1 May 2022

    8.0
    was great experience and the facilities were very clean. great experience.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 1 night
    • Submitted via mobile

    needs a little upgrade, a little more modern.

    it overly busy

    Stayed in April 2022

  • Reviewed: 15 January 2022

    9.0
    Short but Sweet !
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Upper Floor
    • Stayed 1 night
    • Submitted via mobile

    1) No microwave in the room , very convenient . 2) we didn’t like that we had to pay normal prices for facilities that weren’t available to us . Our pricing should have been discounted or adjusted in someway

    Excellent location, beautiful view of the mountains 3 minutes from the ski area. The hotel is beautiful , offers a lot in the way of facilities, ie. gym, swimming pool , restaurant ( even though closed due to COVID we could see these were well maintained and inviting for guests under normal conditions.

    Stayed in January 2022

  • Reviewed: 17 November 2021

    9.0
    Beautiful place, excellent service.
    • Leisure trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cost

    The breakfast was awesome.Glad it was included in the price which we found expense as we haven’t travelled due to Covid.

    Stayed in October 2021

  • Reviewed: 10 September 2021

    9.0
    Great experience!
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    WiFi at times not consistent, intermittent broke off

    Breakfast is great! Employees are friendly & helpful.

    Stayed in August 2021

  • Reviewed: 21 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Queen Room - Upper Floor - Non smoking
    • Stayed 1 night

    Great service

    Stayed in August 2021

  • Reviewed: 20 August 2021

    9.0
    We would be happy to stay here again.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights

    No comfortable chairs or maybe a love seat would have been better than having to sit on the beds. 2 chairs were like dining room chairs. Not comfortable for relaxing or watching tv.

    Staff, cleanliness, good free breakfast,

    Stayed in August 2021

  • Reviewed: 18 August 2021

    9.0
    This location was amazing! Staff was friendly & helpful. I would definitely stay again :)
    • Leisure trip
    • Couple
    • Business Queen Room - Upper Floor - Non smoking
    • Stayed 1 night
    • Submitted via mobile

    Great view & amazing atmosphere! Close enough to the main part of the city, too!

    Stayed in August 2021

  • Reviewed: 10 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The wifi is very bad, most time not working.

    Good view.

    Stayed in August 2021

  • Reviewed: 9 August 2021

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights

    I booked through an agent and did not get the wedding rate

    Stayed in August 2021

  • Reviewed: 8 August 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice quiet location, grounds very well maintained

    Stayed in August 2021

  • Reviewed: 2 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The AC in the room was making noise, breakfast was slow when ordering Finns

    Stayed in July 2021

Showing 1 – 25

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