1590 Cliffe Avenue, V9N 2K4 Courtenay, Canada
#10 of 12 hotels in Courtenay
Guests' ChoiceBased on 304 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.0
Staff
8.8
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 30 September 2021
Jan
CanadaUnfortunately we were located in the back of the old section. We watched two drug deals going on. There is no way we would sit out on the balcony, too seedy. NO pool.
Breakfast was very good. Staff was great.
Stayed in September 2021
Reviewed: 28 September 2021
Sandra
CanadaThe first 2 nights were quite a bit of difference in price.
The staff was excellent especially the ladies serving the breakfast in the morning. Everything was ready for us when we came to check in.
Stayed in September 2021
Reviewed: 27 September 2021
Nikhil
IndiaBreakfast was good and quick.
Stayed in September 2021
Reviewed: 25 September 2021
Meindert
CanadaWe found it very hard to find. We were looking for a big BW sign, which was not there…..
We liked the breakfast room and service
Stayed in August 2021
Reviewed: 17 September 2021
Janice
CanadaWe checked in at 3:30pm on a Sunday and there was only one front desk attendant on duty with a line up. I’m not sure if that was due to the shortage of staff due to the pandemic or not.
The room was great and the balcony was a treat to sit on in the sun. The breakfast was good and the service excellent.
Stayed in September 2021
Reviewed: 16 September 2021
Richard
Canadathe location just can’t be beat
it’s all about location! Entering Courtney you have to pass by even to Comox. restaurants and pubs within walking distance and the River Walk is right there too which is a Must Do to experience the city
Stayed in September 2021
Reviewed: 11 September 2021
Lennie
Canadadoor hinge noisy
location
Stayed in September 2021
Reviewed: 2 September 2021
Diane
CanadaBath tub was to slippery for showering when it got soapy and drained very slowly.
Nice room and restaurant attached. Good breakfast in breakfast room
Stayed in September 2021
Reviewed: 9 August 2021
Malish
CanadaOur booking.com reservation was somehow lost.
Staff managed to get us another room.
Stayed in August 2021
Reviewed: 5 August 2021
Maria
CanadaOur room has no view at all because the balcony of our room was covered by the pharmacy building.
The breakfast was good and the servers were friendly and fast. I like how the breakfast was served with a menu to choose from. The first staff that I met probably one of the cleaning ladies was nice and helpful as I was confused where the reception of the hotel was as the sign is quite confusing. Thought of it as the entrance or reception of the pub.
Stayed in August 2021
Reviewed: 3 August 2021
Margaret
CanadaWas disappointed the pool was closed.
We love the choice of free breakfast! The staff was awesome. The bed was super comfortable and the bedding stayed cool.
Stayed in July 2021
Reviewed: 4 July 2021
Lisa
CanadaGreat friendly service! 👍😀
Stayed in July 2021
Reviewed: 3 July 2021
Janine
CanadaSays they have a pool but they do t anymore so that was disappointing but everything else was good
Stayed in July 2021
Reviewed: 28 June 2021
Deborah
CanadaGreat!!!
Stayed in June 2021
Reviewed: 26 May 2024
Graham
CanadaI didn't care about it. The view from the room was a little dull. Very minor
I thought the breakfast was exceptional in that much thought was given to it. Self serve and unlimited portions. Fantastic variety. Very Very complimentary. More than expected. Food was very good. A beautiful room to eat in with friendly servers.
Stayed in May 2024
Reviewed: 25 May 2024
Duncan
CanadaThe front desk staff were great again.
Stayed in May 2024
Reviewed: 17 May 2024
Jan
CanadaBreakfast food was only moderately warm rather than hot.
The beds were very comfortable. Pillows were clean ( very important to me!). Room was clean & well appointed. It was nice & quiet.
Stayed in May 2024
Reviewed: 15 March 2024
Ivan
CanadaIt was hard to find parking late at night, but we managed to find a spot.
Good breakfast, enough options to choose from.
Stayed in March 2024
Reviewed: 24 February 2024
Aaron
United KingdomClean with friendly staff and local food / drink
Stayed in January 2024
Reviewed: 25 November 2023
Mona
CanadaThey should have told us that the elevator was not working. The # of stairs we had to do was not acceptable and had we known this in advance we would have booked somewhere else. Also, it appears that you need to tell the cleaning staff what you "want" done in your room every day - we were lucky that we saw a housekeeping person on our way out - if we had not they would not have touched our room at all. Very odd experience on both counts.
Stayed in November 2023
Reviewed: 24 October 2023
Vivian
CanadaParking space limited, some parking for businesses.
We like the bed and bedding, clean and comfy!
Stayed in October 2023
Reviewed: 25 September 2023
Joyce
CanadaThe noise between floors was unacceptable. We were booked for 5 nights, our room was not cleaned regularly as requested.
Location was convenient.
Stayed in September 2023
Reviewed: 20 September 2023
Michelle
CanadaBreakfast was great. Bed was comfy. Building very nice
Stayed in September 2023
Reviewed: 19 September 2023
Victoria
CanadaDidn’t like that we couldn’t leave our dog in the room. It meant that only one of us could shop given the time we had while mall was open. Then we had to wait for dusk for the day to cool down in order to leave our small pup in the vehicle to shop at Costco. It was a rushed shop and not relaxed.
Breakfast was great! So much choice for both myself and partner! Chose your location as it was close to shopping and trails .
Stayed in September 2023
Reviewed: 11 September 2023
Katelyn
CanadaLocation was perfect for nearby amenities. Very friendly front desk staff.
Stayed in September 2023
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