Very clean

Stayed in November 2023

Nothing, it was cool. A bit far from the city centre, you need a bus and train.

Quiet and clean

Stayed in October 2023

Room on small side and en-suite a room next to bedroom so had to go out and then into. Nightlights good so you could visually find way during night Not an issue for us but no escalator, but winding staircase some may find difficult to get their bags up.

Quiet neighbourhood making for good sleep, comfy bed Informative and interested host Walking distance to find dinner/food, great food and service at local Pub Communal tea/coffee room. If summertime would be nice to sit out on deck for breakfast

Stayed in October 2023

Nothing to improve here.

We had a very comfortable night's stay before our flight home to the UK. Carl is an excellent host and very helpful. Both our bedroom and the light and airy communal guest area were beautifully clean and well equipped for our needs.

Stayed in September 2023

Clean, great location

Clean , quiet, respectful,comfortable

Stayed in September 2023

Great guest house in quiet area of Richmond near the airport. Helpful host who also does airport transfers. Very clean home. Self service hot drinks, breakfast cereal and fresh fruit can be made in the guest lounge which overlooks the garden

Stayed in September 2023

The friendly staff

Stayed in June 2023

Clean and tidy

Close to the bus routes that connected you to sky train and shops were a shortish walk away

Stayed in September 2023

Nothing

The location, and safe.

Stayed in September 2023

About 45 minutes from downtown Vancouver if you need public transportation. However public transportation easily accessible.

Really clean. Friendly and helpful host. Had shuttle to where you needed to go, just needed to let host know. Walkable to bus. Close enough to airport. Had fresh fruit and cereal, tea, coffee and water each day.

Stayed in August 2023

Have just had a very good stay in one Carl's guest rooms above the family home. We had the queen suite which also has a big walk in closet / dressing room and large bathroom with bath and shower .The guest breakfast room has a sofa to sit and enjoy a view of the garden and colourful pots on the deck. A few items are available for guests to make breakfast tea, coffee, cereal ,milk and fresh fruit. One or two items may be stored in the small fridge and there is a microwave but no sink or facilities for making meals. Carl also does airport pickups and can also if needed take guests to local places of interest. The area is in a quiet Richmond suburb within 8 minutes walk from a mall with a range of shops and eateries Cash for a damage deposit is required when checking in

Stayed in August 2023

Walls are thin, would prefer to give a security deposit on credit card instead of cash next time

Very spacious room, clean and comfortable beds, friendly owner, easy parking out front. Nice guesthouse to stay in at a better value than other bnbs in the area.

Stayed in July 2023

It's in a suburb and not in a city. For us it was perfect for one night before we head out to the airport. No credit card only cash.

Very nice host, coffee, water and cereals for free. Shuttle service to the airport was amazing

Stayed in July 2023

very quiet neighborhood, close to where we planed to go. The room is very clean. quick responds from owner.

Stayed in July 2023

We liked everything. There were 2 challenges that the proprietor resolved. We were using public transportation to get from the ferry terminal to the establishment, so we needed to call for directions to Better Bed as we didn't realize it was in a residential area. I have replacement knees and the rooms are located upstairs. The proprietor carried my luggage to and from our room so I could focus on safely climbing the stairs. He was helpful and polite, so both issues were quickly resolved.

The proprietor was welcoming and accommodating. The room was nicely decorated and he showed us where outlets were located. He explained how the exhaust fan worked in the washroom, pointed out the hair and body care dispensers, and provided room temperature and chilled bottles of water. He recommended places to eat within wslking distance, and made arrangements to accommodate our 4 a.m. airport check in at YVR airport. He offers transportation one way for $30 CAN and round trip for $55 CAN. He drove us to the YVR Airport at 3:30 AM so we could clear customs and the various check points in time for our flight home at 6 AM.

Stayed in July 2023

Check-in should be better earlier.

Perfect breakfast! Great organization and everything is clean. I like the idea of the common room/

Stayed in June 2023

nothing

everything was nice and clean and exactly as described in the pictures. The property was in a nice location and within walking distance of many eateries and shops. There was water available for us to drink along with cereals, milk, fruit, and coffee. the host also provided shuttle service for an additional fee.

Stayed in June 2023

It's a residential area, so it's very hard to take public transportation.

The room was very clean, Carl is a very good hoster, very nice and avaliable. It's perfect for one night around the airport.

Stayed in May 2023

Nothing. Would have been great if there was an iron and ironing board in the closet for use.

Kind hospitality shown by the friendly owner who helped us with our luggage up the stairs. Spacious room and toilet. The room and common areas were clean and tidy. We appreciated the hair dryer in the room, bananas and bottled water, and the availability of a paid shuttle to and fro airport.

Stayed in May 2023

The location is great, close to everything, yet very quiet in the nights.

Stayed in May 2023

The beds were a bit harder than we prefer and the pillows were not the most comfortable, but I always bring my own pillow. The towels were thin, but they dry quickly that way! There was no hair dryer in the room. They said you couldn't shower before 7 a.m., which makes it difficult if you have somewhere to be early.

The room we had (#4) appears to be the master bedroom of the home. It had two queen beds, a huge walk-in closet, and a very large bathroom with both a tub and a separate shower stall. Shampoo and conditioner were provided, along with liquid soap (but no washcloth). The downstairs breakfast room had a small refrigerator where you could keep yogurt. There were bananas, apples, milk, tea bags, and a kettle to make tea available daily. There is a park across the street, and the home is in a neighborhood that felt safe and good for a stroll.

Stayed in April 2023

the place was quiet, but being a light sleeper I find the wall to the next room was a little thin as I could hear my neighbour snore. never the less, I was able to get some sleep.

i arranged with the friendly owner to shuttle me to the airport the next morning, 12 minutes versus 45 minutes with public transport, we’ll worth the money. room was clean and tidy, I had my own bathroom, in the evening I was able to get tea in the dining room, breakfast cereal and milk was offered to make your own breakfast.

Stayed in March 2023

Carl was amazing and super helpful.

Stayed in April 2023

Friendly, feedback quickly, clean and the bed very comfortable

Hotel

Stayed in March 2023