4899 Painted Cliff Road, V8E 1E2 Whistler, Canada
#37 of 187 hotels in Whistler
Guests' ChoiceBased on 2123 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Michaella
CanadaThe water pressure for the toilets was super low and the sofa bed was uncomfortable. I could feel the springs on my back.
The place was nice and cozy
Stayed in April 2024
Reviewed: 3 May 2024
Pamela
CanadaLocation is always great. We enjoy staying at this location always :)
Stayed in March 2024
Reviewed: 3 May 2024
Raewyn
CanadaFarther away from main village
Great pool/hot tub. Clean facilities and small kitchen to cook meals.
Stayed in March 2024
Reviewed: 23 April 2024
Yu
CanadaOld facilities
Stayed in April 2024
Reviewed: 23 April 2024
Reinhard
CanadaLarge rooms, very close to Village and very quiet.
Stayed in April 2024
Reviewed: 16 April 2024
Jonathan
United StatesSo fun to have ski in ski out
Stayed in April 2024
Reviewed: 15 April 2024
Gerowyn
AustraliaThe room was comfortable and well laid out. Loved the little verandah. Good sized kitchenette with useful equipment.
Stayed in April 2024
Reviewed: 8 April 2024
Yu
United StatesThere is not much to complain, they have two hot tubes, but when we were there, one of it is at maintenance, so the working one were always packed.
You can literally ski in and ski out from the trail next to the pool. The free valet ski/snowboard storage is very convenient and they really took care of our skis and snowboard. The kitchen is fully equipped and comfy!
Stayed in April 2024
Reviewed: 8 April 2024
David
United KingdomGood location on the slopes. Clean and well equipped apartment.
Stayed in April 2024
Reviewed: 7 April 2024
Jordan
United Statesski in/out - rental onsite - shuttle
Stayed in March 2024
Reviewed: 5 April 2024
Alexa
CanadaUsing the elevators was very slow, and frustrating with the long times waiting.
Kitchen in room, spacious and comfortable bed!
Stayed in April 2024
Reviewed: 3 April 2024
Elena
CanadaWhistler & Blackcomb resort is very expensive - lift tickets, accommodations and restaurants, awful prices! The couple nights of hotel in Whistler coast the same price as all inclusive beach vacation for one week including flight. It makes me really unhappy
Stayed in April 2024
Reviewed: 30 March 2024
Colin
United StatesThe location was excellent, and the ski in/ski out works as perfectly as advertised. All the staff, especially the ones working in the ski valet were fantastic.
Stayed in March 2024
Reviewed: 30 March 2024
Kathryn
United StatesAt times hot tubs overly crowded
Location to the ski hill Good size rooms and Amenities. Great for families. Great distance to everything. Pool and hot tubs nice Ski valet super quick
Stayed in March 2024
Reviewed: 24 March 2024
Timofieieva
UkraineWe were traveling with 7 month infant and arrive around 2 pm . Even there were rooms available , we still were charged for early check in . I think staff can be more flexible on such meter, because if we refuse to pay for early check in they will have crying baby in the lobby for two hours and that’s won’t be good for the business.
Good location and big rooms. Love the fireplace and kitchen.
Stayed in March 2024
Reviewed: 22 March 2024
Kelsey
United Statesnothing! Great spot. Exceeded expectations. Nothing fancy, but more than you need. Hot tubs were great and hot chocolate as you came off the slopes was a sweet extra touch.
You can't beat the location. The skiing conditions weren't great when we were there (no one's fault) but the location and convenience of the spot made it a great trip regardless!
Stayed in February 2024
Reviewed: 19 March 2024
Kayleigh
CanadaUnless you walk down the side of the slope, you are a bit of a trek to get places.
Lovely pool and hottubs. Friendly and helpful staff.
Stayed in February 2024
Reviewed: 18 March 2024
Sharon
United KingdomThere was no on site eatery or bar which would have been nice The bathroom was quite dated and small compared to the rest of the apartment which was spacious. The toilet was also very low.
Location was great for ski in and ski out. The room was spacious and comfortable. The hot tub area was good having an adult only pool was good too The ski locker and staff was great and well run Parking arrangements were good and able to stay in site up to 4pm
Stayed in February 2024
Reviewed: 16 March 2024
Matisse
AustraliaThe free shuttle buses are great! Staff were fantastic. All amenities and services were great
Stayed in March 2024
Reviewed: 9 March 2024
Mohammadamin
CanadaSome delays in services
Roomy and comfy
Stayed in March 2024
Reviewed: 8 March 2024
Bb
United StatesThey used to have breakfast and free tea/coffee corner as well as slippers. Non of them anymore. So do bring your own slippers as you need those if you want to use the hot tub. Every year we come there seems to be something taken away from the extras. Housekeeping came after 5pm when everyone is back from the slopes. Hot tub cleaning takes a whole day so those 2 days of the week the whole hotel depends on 1 hot tub. Does it really take a whole day per hot tub?
It is nice to have a balcony and we like the fireplace. Convenient to have a washing machine in the kitchen but more utilities for cooking would be great.
Stayed in February 2024
Reviewed: 29 February 2024
Danna
United StatesLocation is great for skiing. Ski in-ski out is great. They have a ski valet and then you just jump on the mountain to ski down to lifts.
Stayed in February 2024
Reviewed: 28 February 2024
Helen
United KingdomSome of decor is a bit tired
A true ski-in ski-out!
Stayed in February 2024
Reviewed: 27 February 2024
Wendy
AustraliaBLACK COMBE SPRINGS SUITES COULD DO WITH A APRE BAR WITH SOME SNACKS ASWELL LIKE HOT CHIPS /NACHOES AND A small super market . Also the air conditioning is way to hot at night time even with the overide system had to open windows too stuffy
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content